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Tom Wood Nissan

Indianapolis, IN

4.8
777 Reviews

4150 E 96th St

Indianapolis, IN

46240

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Showing 777 reviews

September 29, 2019

Professional Came in looking for a new car, landed with TJ. Best sales experience so far and now I'm a happy new owner of a New Rogue!! More

by Sharvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Aljoulani
Sep 30, 2019 -

Tom Wood Nissan responded

It was our pleasure to help you through the new vehicle process. We’re glad you’re happy with how everything went.

September 20, 2019

Wonderful experience ! I can not say enough about my experience buying from Brian Cummins. No pressure, listened to my needs, & even with my husband there he talked directly More

by Jamiet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cummins
Sep 23, 2019 -

Tom Wood Nissan responded

It's our job to make sure the new vehicle process is seamless, and our customers are always treated as family. We're pleased to know we could hit those marks with your experience. Thank you for stopping in, we hope to work with you again in the future!

September 19, 2019

GREAT EXPERIENCE! I contacted salesman Scott Herrman to let him know we were looking for a used car. I gave him the parameters we were considering and he followed up wi More

by swckcc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
Sep 20, 2019 -

Tom Wood Nissan responded

We're pleased to know we could find you the exact vehicle you were looking for! Thanks so much for reaching out, we hope you will think of us again when looking for your next vehicle.

September 05, 2019

Terrible Experience Incredibly disappointed in the customer service.Drove over a hour for a scheduled appointment to be told all their technicians would be leaving in the More

by ltv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Short fat lady
Sep 12, 2019 -

Tom Wood Nissan responded

We’re sorry for the situation that arose, but can promise you there has been some miscommunication. I ask that you contact me directly at 317-688-6000 so we are able to further discuss. All my best, Ken Kassenbrock, General Manager

September 04, 2019

Great experience Scott Herman really knows his customers this is the second car we got from Scott a wonderful experience I would highly recommend Tom Wood Nissan to e More

by Lulka50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
Sep 05, 2019 -

Tom Wood Nissan responded

Thanks for the kind words! We are so appreciative of dedicated customers like yourself. We hope you are enjoying your new vehicle, and that you will continue to choose us in the future.

August 31, 2019

TJ=Great I came in to Tom Wood Nissan after I made an appointment!! Tj Was the sales person to help, he was great! Answered all of my questions and made sure t More

by A Wade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Aljoulani
Sep 03, 2019 -

Tom Wood Nissan responded

Happy to know you were pleased with your experience, and that everything went smoothly! Stop back anytime.

August 26, 2019

Best Customer Service ever - Todd is amazing! What a great experience it was shopping for a used car. Todd Lloyd did a great job without being pushy and I would recommend him to anyone. Thanks t More

by jfraser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Lloyd
Aug 26, 2019 -

Tom Wood Nissan responded

We're so pleased to hear your experience was great! We thank you so much for your kind words and hope you will continue to choose Tom Wood Nissan in the future.

August 26, 2019

Charles is great! I had a wonderful experience of purchasing a car with Charles on last week. His help was great and he made me feel conformable . Thank you so much, Ch More

by Ning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
C. Prince
Aug 27, 2019 -

Tom Wood Nissan responded

We appreciate the kind words, Ning, and are pleased to hear we met your expectations! Stop back anytime.

August 26, 2019

Great experience I had a wonderful car shopping experience at Tom Wood Nissan. Raleigh was the ultimate professional with great patience despite the numerous test dri More

by Lynda
Recommend Dealer
Yes
Employees Worked With
Raleigh Waltower
Aug 27, 2019 -

Tom Wood Nissan responded

We're glad to hear that you had a great experience, Lynda! We don't mind helping you find the car that fits you just right. We are pleased to know we could do just that for you! Stop back anytime.

August 25, 2019

Scott is Amazing!! I was in a bad accident this past month and i got ahold of scott and he was very transparent when he was helping me. He made me feel comfortable and d More

by Maegs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
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