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Tom Wood Nissan

Indianapolis, IN

4.8
777 Reviews

4150 E 96th St

Indianapolis, IN

46240

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Showing 777 reviews

December 03, 2019

New Nissan Rogue This was my first time buying my own car and Scott was very knowledgeable which made me feel that I could trust him. He was always straight forward wi More

by tpatterson0313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
Dec 05, 2019 -

Tom Wood Nissan responded

So pleased to know you're pleased. Stop by again soon in your new Rogue and let us know how things are going. Thanks again!

December 02, 2019

Stopped in at Tom Wood Nissan a looked at a Rogue, Pathfinder, and a Murano. Got Alex as my salesperson. Couldn’t have been better, he was very knowledgeable and patient and went through the time to e More

by Fred_F
Recommend Dealer
Yes
Employees Worked With
Alex Spradlin,
Dec 02, 2019 -

Tom Wood Nissan responded

It was our pleasure to help you through the new vehicle process. We’re glad you’re happy with how everything went. Thanks, Sarah!

December 02, 2019

Stopped in to look at a used rogue and it was sold when I got there, but Alex Spradlin helped us find a similar one that worked just as well go see Alex! More

by gohanshmohan
Recommend Dealer
Yes
Employees Worked With
None
Dec 02, 2019 -

Tom Wood Nissan responded

We’re thankful for your positive review. If you know others looking for a quality used vehicle, please send them our way. We promise we’ll take good care of them!

November 30, 2019

I worked with Tj on getting a new car, he was very patient with me. Showed me all of my different options and helped me with narrowing it down to one car!! More

by kierahschaffer
Recommend Dealer
Yes
Employees Worked With
Tj
Dec 02, 2019 -

Tom Wood Nissan responded

Our job is to help you get what you want. We’re glad to know we were successful. Stop by anytime!

November 26, 2019

Everything went the way it should. We found the car we wanted on line. Came in and asked to test it, drove it around and started on the paper work to buy. Once all that was done we were on our way. They h More

by GB
Recommend Dealer
Yes
Employees Worked With
Zack Hill
Nov 27, 2019 -

Tom Wood Nissan responded

We enjoyed your kind words. We know the search for a used vehicle can be tough. We’re glad we could make yours easier. Stop by anytime. You’re always welcome!

November 26, 2019

Friendly service; nice shuttle service. But beware the pricing. When I called for a price on a basic oil change I was given a price and then it was $20 more due to ‘disposal fees’ and such. Not cool. Te More

by Kay
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 02, 2019 -

Tom Wood Nissan responded

Hi Kay, thanks for the review. And thank you for taking the time to comment and leaving feedback. We appreciate your thoughts so we can improve our service. If you have any questions or concerns, please don't hesitate to reach out. You can contact our General Manager, Ken, at 317-688-6000 if you'd like to discuss. Thanks again!

November 20, 2019

Excellent Service! From the moment I drove onto the lot in my old car to the moment I drove off the lot in my new car, my experience was positive! The process of tradin More

by sohaisley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian in service, Dan in Financing, Scott Herrman
Nov 21, 2019 -

Tom Wood Nissan responded

So pleased to know you’re pleased. Stop by again soon in your new car and let us know how things are going. Thanks again!

November 18, 2019

Great people to deal with We found the car we wanted and we found kind and courteous people to work with. I would recommend buying a vehicle fromTom Wood Nissan. More

by Love our new car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Herrman
Nov 19, 2019 -

Tom Wood Nissan responded

Our job is to help you get what you want. We’re glad to know we were successful. Stop by anytime. Thanks again!

November 09, 2019

Lure you in with false promises Lie on their website about what warranty coverage is offered to get you in there and then won’t honor what’s listed. Also raise the prices shown onli More

by Laura
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chip
Nov 11, 2019 -

Tom Wood Nissan responded

Hello Laura, thank you for your review. Sadly, something didn’t go right with your new vehicle experience. Please contact us if you’d like to talk about it. You can reach our General Manager, Ken, at 317-688-6000. Thank you again!

November 07, 2019

Awsome Customer Service I was referred to Tom Wood Nissan by a friend of mine. I worked with Charles on finding my new car. He has answered all our queries nicely.He is outst More

by Manoranjan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
C. Prince
Nov 08, 2019 -

Tom Wood Nissan responded

Thanks for the kind review! We knew you’d chosen a great vehicle, and we’re happy you’re loving it. Thanks again for your business! Stop by anytime!

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