Tom Wood Nissan

Tony Wood went above and beyond in working with me. He was professional, patient and courteous. He made my car buying experience positive. I will very likely purchase my next car at Tom Wood Nissan.. was professional, patient and courteous. He made my car buying experience positive. I will very likely purchase my next car at Tom Wood Nissan.. More

We had the best experience with Brian Cummins as he went above and beyond. He took the time to explain all our options and I highly recommend him to anyone. above and beyond. He took the time to explain all our options and I highly recommend him to anyone. More

Brian is a great person to work with! He was very upfront about everything and I never once felt anxious about such a big purchase for me! His training on the car features was incredibly helpful! There was n about everything and I never once felt anxious about such a big purchase for me! His training on the car features was incredibly helpful! There was no pressure. It was like two friends talking over a car. Additionally, Moe in finance was great to work with! I absolutely LOVE my car and am very happy with my purchase and look forward to many years of service with Tom Wood Nissan! More

Mike and Moe were great to work with. They had the car ready for me to test drive when we arrived for our appointment and we’re very thorough explaining all the coverages and costs. I highly recommend thi ready for me to test drive when we arrived for our appointment and we’re very thorough explaining all the coverages and costs. I highly recommend this dealership. More

Great service and fast turnaround time. I’m always treated courteously and with respect whenever I go to Tom Wood Nissan for service. There entire service team is second to none. treated courteously and with respect whenever I go to Tom Wood Nissan for service. There entire service team is second to none. More

2nd email. No reply from Service Manager: I am following up with you regarding my daughters Juke from two weeks ago. I did notify your associate Erin that the car didn’t even make it home. It stopped again. up with you regarding my daughters Juke from two weeks ago. I did notify your associate Erin that the car didn’t even make it home. It stopped again. We had to have it towed AGAIN. Unfortunately, we had to buy a new car for her and it was frustrating because a lot of money was wasted before hand. I brought her car to you and was told the staling issue could be resolved with the timing change. It was NEVER resolved. I have been told by two technicians at another local dealership that engine damage would have been seen when your tech opened the engine for timing. This leads me to believe the car was misdiagnosed. I wasted 1100 on brakes and 180 on a battery. I NEVER would have spent this kind of money on a car that needed a new engine. That’s wasteful. I would have traded the car immediately at Nissan for a 2021 vehicle. She is a new college grad and recently adulting. The goal was to have her in a safe vehicle. 3 engine repairs later is when your tech decided it could not be fixed and I feel that is negligence on his part and lack of follow through on your part. We opted not to buy her new car with Nissan because I had no faith that the repair work would be satisfactory in the future. ——— First review: I had a horrible experience. We took my daughter’s Juke in for repair because it was stalling at traffic lights. The tech diagnosed timing chain failure. We took the car home a few days later. Same issue occurred the next day and had to be towed in. The issue was worse. We were then told she needed a battery. Changed it and the car had to be brought back again for the same exact issue. 5 visits and 5 costly repairs later is when the tech decided we should replace the engine. $5000 in misdiagnosed repairs was about to be thrown away. We will never use Tom Wood again. I emailed the service manager but did not get a reply. More

This is our 4th Rogue from Tom Wood with Scott Herrman as our salesman! Scott is a great person who knows his products! He is very personable and not a pushy type salesperson. Thank you Scott for your help w our salesman! Scott is a great person who knows his products! He is very personable and not a pushy type salesperson. Thank you Scott for your help with our new Rogue! More

Great dealership with great people that know their stuff. Working with Robin on the delivery was very helpful as the new car has a lot of new technology. She really helped explain it all in great detail. Working with Robin on the delivery was very helpful as the new car has a lot of new technology. She really helped explain it all in great detail. More

Robin was kind, honest and professional. She treated me with respect and took time to understand my needs and wants. Robin shared car options with me without pressuring sales tactics. with respect and took time to understand my needs and wants. Robin shared car options with me without pressuring sales tactics. More

My wife and I were happy with the overall experience. We look forward to buying another vehicle from Robin. We highly recommend her. If you want a good car buying experience go to Robin. She even followed u look forward to buying another vehicle from Robin. We highly recommend her. If you want a good car buying experience go to Robin. She even followed up with us multiple times after the sale to ensure that we were happy with our purchase. More