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Tom Wood Nissan

Indianapolis, IN

4.8
802 Reviews
Tom Wood Nissan serves the greater Indianapolis Area including Fishers, Carmel, Nobelsville, Westfield and More. Come find out why Tom Wood Nissan has sold over 20,000 vehicles to satisfied customers in Indiana and the mid-west.
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4150 E 96th St

Indianapolis, IN

46240

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Showing 802 reviews

December 21, 2021

I would highly recommend Robin Hildebrand for anyone looking for a helpful and Knowledgeable salesperson for you car needs. She is super helpful without the pushy salesperson attitude. 5 stars all the More

by Brooke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Hildebrand
Dec 21, 2021 -

Tom Wood Nissan responded

Thank you for the great review, Brooke! We appreciate your support and are happy to hear that you had such an outstanding purchase experience working with Robin. Drive safely, and we hope to see you back again at Tom Wood Nissan!

December 20, 2021

Just purchased my 3rd vehicle from Tom Wood automotive group, 2nd from Tom Wood Nissan. This, by far, was the best car buying experience I have had yet. The sales department (Tony & Dan) we’re so easy t More

by Stephw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan-Finance, Tony Wood
Dec 20, 2021 -

Tom Wood Nissan responded

We love to read reviews that not only highlight our team but share a positive experience! Thank you so much for the five stars! Tony and Dan will be glad to know that their assistance positively impacted your visit, and you left with a new car that you love! Tom Wood Nissan is lucky to have you as a continued customer. See you next time!

December 19, 2021

Brian was the best from the beginning! I wasn't planning on buying a new car when I brought my 2015 Rogue in for an oil change BUT while I was wasting time in the parking lot, Brian came out to greet me and More

by wroland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cummins
Dec 20, 2021 -

Tom Wood Nissan responded

Thank you for the glowing review! We strive to deliver a seamless purchase experience, and hearing that this was reflected in your time working with Brian and the Tom Wood Nissan team made our day. Drive safely in your new vehicle, and we hope to see you back again down the road!

December 01, 2021

Professional Clean Courteous Polite Knowledgeable Interested Listening Advising Comfortable Thorough Educating Efficient Customer Oriented Effective Cost conscious Accommodating More

by EJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Marks
Dec 01, 2021 -

Tom Wood Nissan responded

We are thankful to see your wonderful review! Thank you so much for sharing the positive words you think best describe Tom Wood Nissan and our team. See you next time!

November 20, 2021

Todd Lloyd seemed to really go our of his way to make our car purchase go very smoothly. He had the car ready when we arrived, went through all the features of the vehicle, connected both phones to the car More

by watmain03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Tom Wood Nissan responded

We're so happy that Todd and Moe were wonderful to work with. It's great that our team helped you with your purchase and made it seamless. We're glad that you made a meaningful connection to our team. See you when you need us next!

October 26, 2021

Tom Wood has been my go to dealership since I moved up to Indy. The service department is fantastic and they always go above and beyond. This last time I took my car in for service and salesman Kevin snagged More

by Mjb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eschegaray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Tom Wood Nissan responded

We're so happy to hear that Tom Wood Nissan has been your go-to dealership. It's excellent that Kevin was such a helpful salesperson. I'm sorry to hear that you ran into some frustrations throughout your process, however, as we certainly expect more for our valued guests. We appreciate your feedback and invite you to give us a call so that we can help. Best, Ken Kassenbrock - General Manager - 317-688-6000

October 23, 2021

Katie Marks was my service representative and she went above and beyond to make sure my expectations were met and exceeded! Will be back for sure! More

by diana.mcglothlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KATIE MARKS
Oct 25, 2021 -

Tom Wood Nissan responded

Hi Diana, thanks for giving Katie a shoutout! We're happy that our team went above and beyond to take care of all your needs here at Tom Wood Nissan.

October 14, 2021

Very pleased with the dealership, all the assistants and especially Alex who was informative and helpful. Would recommend him and the dealership to friends. Alex helped me buy my 3rd Nissan Altima. More

by carllois
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Spradlin
Oct 15, 2021 -

Tom Wood Nissan responded

Congratulations on your newest Nissan Altima, and thank you for allowing the Tom Wood Nissan team to help make it happen! We're so glad your visit was a success. We appreciate your support and wish you many safe travels ahead!

Oct 15, 2021 -

carllois responded

Thank you again for the wonderful assistance I received. I couldn't be happier than I am with my Nissan.

October 05, 2021

It’s all about the people that are working for you. Kevin Echegaray is the best, very professional. More

by Bullindy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Eschegaray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Tom Wood Nissan responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with Kevin. Drive safely, and we hope to see you back again at Tom Wood Nissan!

September 24, 2021

Great dealer with professional service. Robin in Indy was professional to help me in the process getting a car with life manufacturer powertrain warranty. More

by vack
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robin Hildebrand
Sep 24, 2021 -

vack responded

Great dealer with professional service. Robin in Indy was professional to help me in the process getting a car with life manufacturer powertrain warranty.

Sep 24, 2021 -

Tom Wood Nissan responded

Helping our guests find exactly what they're looking for is a top priority at Tom Wood Nissan! We're happy to hear that Robin went the extra mile for you and offered such professional care. Thank you for bringing your search to us, and happy driving!

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