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Tom Wood Lexus

Indianapolis, IN

4.9
1,122 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,122 Reviews of Tom Wood Lexus

June 15, 2024

Cody was efficient, thorough, professional, knowledgeable, accommodating, and I really appreciated it. Thank you very much! More

by Sknierste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Helpful
June 10, 2024

Prompt. Courteous. Got back to me promptly. Friendly when I dropped my car off. Gave it a good washing. More

by Esrom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanan 5 stars
Report | Print
Jun 10, 2024 -

Tom Wood Lexus responded

Thank you for sharing your experience! We're glad to hear our team at Tom Wood Lexus provided prompt and courteous service, including a nice car wash. We appreciate your feedback!

Helpful
June 08, 2024

Great experience from the time we arrived and till we completed our purchase. Rylee McDaniel was fantastic! Would highly recommend this dealership and ask for Rylee. More

by JoAnnaF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rylee McDaniel
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Jun 10, 2024 -

Tom Wood Lexus responded

JoAnna, we're delighted to hear you had a great experience with Rylee and the team at Tom Wood Lexus! Thanks for recommending us!

Helpful
June 01, 2024

They are always fast friendly and helpful… blowing a tire last minute is stressful & they always squeeze me into their schedule asap… I can’t thank you enough for all the times you have gone above and beyond More

by Racheljw0403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared, Mike Word
Report | Print
Jun 03, 2024 -

Tom Wood Lexus responded

Rachel, we're so glad to hear that our team at Tom Wood Lexus has been able to assist you promptly and efficiently. Thanks for your continued trust in us!

Helpful
May 23, 2024

The service at Tom Wood Lexus is superior to any other dealer ship! When it is time for my vehicle to be serviced they drive to my home and give me a loaner vehicle, and I live an hour and 15 minutes awa More

by Jssmith99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 23, 2024 -

Tom Wood Lexus responded

Thank you for sharing your experience! We're delighted to hear that our service team at Tom Wood Lexus goes above and beyond to meet your needs. We appreciate your support and look forward to continuing to serve you!

Helpful
May 20, 2024

Tom wood Lexus were great with me and my purchase love my 250c great car thus far More

by cred2u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Crutcher, Katrina Jewell, Ryan Garland
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May 20, 2024 -

Tom Wood Lexus responded

Congrats on your Lexus IS 250c! We are so glad you had a five-star experience at Tom Wood Lexus!

Helpful
May 17, 2024

Shannon is the best! !! She has been my rep. for years!! I have no complaints. More

by natbryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Willis
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May 17, 2024 -

Tom Wood Lexus responded

It's great to hear you have a wonderful relationship with Shannon! She is certainly an asset to the Tom Wood Lexus team and she will appreciate your five-star review. Thank you!

Helpful
May 15, 2024

My second time working with Shannon. She is great very detail oriented, excellent communication! I will request her ahain More

by betsyvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technician
Report | Print
May 15, 2024 -

Tom Wood Lexus responded

We're so glad to know that you had a positive experience working with Shannon for the second time at Tom Wood Lexus. We appreciate your feedback and look forward to assisting you again in the future!

Helpful
May 14, 2024

Greg has been a pleasure to work with. We have worked with him for a number of years and highly recommend him! More

by dknippindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bushey
Report | Print
May 15, 2024 -

Tom Wood Lexus responded

We're glad to know you've had a great experience with Greg over the years at Tom Wood Lexus! Your recommendation means a lot. Thanks for sharing your feedback!

Helpful
May 07, 2024

Excellent service every time I go to Tom Wood Lexus. Jared is a great person to work with. More

by Mike.appleget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared in service department.
Report | Print
May 07, 2024 -

Tom Wood Lexus responded

Mike, we're thrilled that Jared has been able to welcome you back to Tom Wood Lexus with 5-star service! Thank you for the stellar review!

Helpful
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