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Tom Wood Lexus
Indianapolis, IN
1,275 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,275 Reviews of Tom Wood Lexus
August 13, 2026
I had an issue come up that needed attention before I travel. The team at Tom Wood Lexus' service department got me in promptly and fully resolved the issue. They are very courteous, professional, help travel. The team at Tom Wood Lexus' service department got me in promptly and fully resolved the issue. They are very courteous, professional, helpful and friendly. Smooth communication through the entire process. I do not hesitate to recommend them; great work at a reasonable price. More
by Eric W
Employees Worked With
Sebastian, Alicia
August 11, 2026
Tom Wood Lexus offers its customers unparalleled service from start to finish. I had the pleasure of working with Sebastian Alfonso in the service department and he offered me a quick solution in a less tha from start to finish. I had the pleasure of working with Sebastian Alfonso in the service department and he offered me a quick solution in a less than ideal situation. He was thorough, friendly, and helpful throughout my repair. In addition he went above and beyond to pick up my car on such short notice and get it back to me quickly. John the driver was exceptionally kind and nice xxx well. There is a reason this dealership remains 5 star! They offer a great amount of value to the customer from purchase to service throughout the car’s lifetime. I will continue to purchase future vehicles from them! More
by Lori S H
Employees Worked With
Sebastian Alfonso
August 05, 2026
Very courteous. Explained the plan in detail. Executed the plan. Test drove the car afterwards. We’re very fair with charge. Couldn’t have been more pleased with th Explained the plan in detail. Executed the plan. Test drove the car afterwards. We’re very fair with charge. Couldn’t have been more pleased with their service. More
by quigleygeorge
Employees Worked With
Corbin in service dept
August 04, 2026
My experience with Tom Wood Lexus was excellent from my contact with Dalton my salesman and all other staff highly recommend this dealership. Equally good experience with Tom Wood Porsche two years ago wh contact with Dalton my salesman and all other staff highly recommend this dealership. Equally good experience with Tom Wood Porsche two years ago when buying a Porsche. More
by asamwel2
Employees Worked With
Dalton and Ethan
August 02, 2026
Once again, Shanan and Pat was great. Shanan provided knowledgeable and detailed information, along with updates. Pat provided expert and trusted service. He fully addressed my concerns a Shanan provided knowledgeable and detailed information, along with updates. Pat provided expert and trusted service. He fully addressed my concerns and made sure that nothing was missed. I'm very confident trusting the service that they provided. More
by joej
Employees Worked With
Shanan and Pat
