Tom Wood Ford - Service Center

Happy customer My experience was excellent. The waiting area was clean and comfortable. The service staff were friendly and professional. I was there an appropriate My experience was excellent. The waiting area was clean and comfortable. The service staff were friendly and professional. I was there an appropriate amount for the service I had done. More

So much for “Quick” Lane service I was very disappointed with the amount of time it took to perform my service. I made an appointment online ahead of time. It took almost 2 hours for I was very disappointed with the amount of time it took to perform my service. I made an appointment online ahead of time. It took almost 2 hours for me to get out of there. Another customer came in an hour after me and did not have an appointment. Her vehicle had the same service performed and was completed at the same time mine was. The extra hour it took to complete the service caused me to get caught up in rush hour traffic. This snowballed into an extra hour added to my trip home. More

Great service - start to finish This was the best car service experience we’ve had in a very long time. The service rep was thorough, knowledgeable, efficient, and communicated wel This was the best car service experience we’ve had in a very long time. The service rep was thorough, knowledgeable, efficient, and communicated well. More

DEF warning would not go out Service was great. The key ring on my keyfob was missing when I got home and removed the key from the truck. Not sure what else to say Service was great. The key ring on my keyfob was missing when I got home and removed the key from the truck. Not sure what else to say More

Great Experience Great service. Nice people. Helpful. Friendly. Provided great and friendly service. No wait time. I was in and out. Updated on other items that Great service. Nice people. Helpful. Friendly. Provided great and friendly service. No wait time. I was in and out. Updated on other items that needed to be taken care of. More

Service repair ford f150 They wisely shared w me some things I can do to minimize my repair bill. And completed the needed repairs promptly and at a good price They wisely shared w me some things I can do to minimize my repair bill. And completed the needed repairs promptly and at a good price More

Received Care and Humility! I have been with Tom Wood Ford for about 10 years now. I have always had a great experience. The management and service reps do their very best to mak I have been with Tom Wood Ford for about 10 years now. I have always had a great experience. The management and service reps do their very best to make sure you walk away satisfied. This past weekend, I was assisted by Tom Kashman and he was professional and showed genuine care regarding my concerns I had for my vehicle. It was a little rocky at first due to miscommunication but Tom stepped in a assisted and made things much better. I felt heard and understood regarding my over all concerns about my vehicle. I am truly happy with the experience I had and feel good about the relationship I have with Tom Ford and their employees I have worked with!!! More

Great Service Amazing customer service. Staff stayed late to ensure i get my car back the same day. They were very professional and genuinely cared for my car and m Amazing customer service. Staff stayed late to ensure i get my car back the same day. They were very professional and genuinely cared for my car and my time. I would highly recommend this dealership. More

Fast service professionally performed Called for appt. at 10:30am and seen at 12:00 noon at the Quick Lane service. Needed tires checked and oil change. Found a nail in tire side. Remedied Called for appt. at 10:30am and seen at 12:00 noon at the Quick Lane service. Needed tires checked and oil change. Found a nail in tire side. Remedied problem, checked a bunch of things and I was out of there. More