Tom Wood Ford

Easy As Pie We went with a specific vehicle in mind. Right off the bat, the staff there was great. Did the test drive, worked the numbers...about three hours late We went with a specific vehicle in mind. Right off the bat, the staff there was great. Did the test drive, worked the numbers...about three hours later, the vehicle that we wanted was ours. I would go back and I would recommend Tom Wood Ford @ 96th and Keystone to ANYONE. Our salesman, Garrett Cunningham, was such a pleasant, professional young man. That has not been our experience as of late with other dealerships but I'm gonna tell ya, he was AWESOME. Stephen Turner, the finance guy, was so genuine and so friendly. Both were very easy to talk to and they made the process easy. More

Happy Finally got the friendly service that should have gotten from the beginning service writer went out of his way to help diagnose the problem my S U V w Finally got the friendly service that should have gotten from the beginning service writer went out of his way to help diagnose the problem my S U V was having will recommend Dewayne Hudson to anyone that needs there car service Thanks again. Teress Beikes More

Wes Mathews is awesome Best experience at a dealership. I have been to ten plus over the past two weeks looking for a new vehicle. Wes understood my intentions and made it h Best experience at a dealership. I have been to ten plus over the past two weeks looking for a new vehicle. Wes understood my intentions and made it happen. Thank you More

Spur of the Moment Oil Change Tom Wood's Quick Lane was very nice and efficient with me on doing a spur of the moment oil change! Only thing is they should have recommended "The W Tom Wood's Quick Lane was very nice and efficient with me on doing a spur of the moment oil change! Only thing is they should have recommended "The Works" package that included rotating the tires. Would I use them again? YES More

Good Customer Service Great experience with a good team ! The dealership was perfect and worked with me to meet my needs. They were friendly and professional. They made a g Great experience with a good team ! The dealership was perfect and worked with me to meet my needs. They were friendly and professional. They made a good experience More

From end to end a good overall score From Jerry Uwotah on the lease of my current vehicle to Rich Marowski's help in returning my former Ford and being rewarded with customer loyalty perk From Jerry Uwotah on the lease of my current vehicle to Rich Marowski's help in returning my former Ford and being rewarded with customer loyalty perks. The hands on professionalism I've received from my Local Ford Dealership i couldn't be more Satisfied. Need to give a shout out to the man Dwane 'The Rock' Hudson for taking such good care of me recently when our city streets tried to end my week before it even got started!! Bent rims meant a few days in service and no housecalls for my clients until Mr. The Rock stepped in offering to accommodate me with a rental equivalent to my current vehicular situation. He was prompt with his communicate and he and his team actually got the job done quicker than expected and under the estimated price!! Thanks guys, you left my more time in my week to take care of all my peeps! More

Smooth and easy process I went in because they had the best deal and inventory on the vehicle I was looking for online. It was a quick process to take it and a similar one fo I went in because they had the best deal and inventory on the vehicle I was looking for online. It was a quick process to take it and a similar one for a test drive and then talk real numbers. The final paperwork had a faster turnaround than previous experiences at other dealers. The salesman, Michael, was easy to work with and very knowledgeable. More

Resolved my issues All issues 'reviewed were taken care , resolved In timely manner which was a sequence in order to get to final solution & fix priority issue discover All issues 'reviewed were taken care , resolved In timely manner which was a sequence in order to get to final solution & fix priority issue discovered..Ja More

Great Went in and was able to get the car I wanted. Had been to other dealer and they couldn’t get me the car I wanted. Went in and was able to get the car I wanted. Had been to other dealer and they couldn’t get me the car I wanted. More

Failed to properly fix my car. The service manager did help my family when we were stuck because we from out of town. BUT, they did not fix the problem. They replaced parts and char The service manager did help my family when we were stuck because we from out of town. BUT, they did not fix the problem. They replaced parts and charged me $1000.00 The real problem was another part and the car broke down again. That time the car was fixed properly and has had no problems since. The service manager listened to my complain but his only advice was to buy a new car from them and then "I can do something for you". Really? I disputed this repair. Maybe this dealership is too big to be concerned with a $1000. repair. DO NOT RELY ON THIS DEALERSHIP TO PROPERLY REPAIR YOUR CAR! More