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Tom Wood Ford

Indianapolis, IN

4.2
413 Reviews
If you want a new car, you should visit our Ford dealership to see our new Ford vehicles. We're always happy to show off our new car inventory and we're just as eager to answer any questions you have.
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3130 E 96th St

Indianapolis, IN

46240

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Showing 413 reviews

August 16, 2022

Great visit to dealership! Greeted with a smile and friendly customer service by Tammy Shaw. So nice to walk in and have helpful service immediately!!!! More

by page
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
Aug 16, 2022 -

Tom Wood Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Tammy and the Tom Wood Ford team. Drive safely, and we hope to see you back!

August 16, 2022

We use their service for oil changes and tire rotations. They do a great job! More

by Bill W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
Aug 16, 2022 -

Tom Wood Ford responded

Reviews like this are what we love to see, Bill! Thanks for supporting Tom Wood Ford!

August 16, 2022

Tammy the receptionist Was greeted by a warm welcoming smile ready to assist. Very good first impression. Bus Daddy More

by Bus Daddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TAMMY Receptionist Was greeted by a warm welcoming smile ready to assist
Aug 17, 2022 -

Tom Wood Ford responded

We're overjoyed Tammy demonstrated our commitment to great service with a friendly welcome! Thanks for choosing Tom Wood Ford!

August 15, 2022

Very friendly staff! I was greeted by Tammy as soon as I walked in the door, and she helped answer my questions and directed me where I needed to go. More

by sls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
Aug 15, 2022 -

Tom Wood Ford responded

Thanks for stopping in at Tom Wood Ford and leaving us a five-star review! We are glad that Tammy and our team left a wonderful impression. It was a pleasure assisting you today!

August 12, 2022

I was in from out of town and couldn't have been taken care of any better than if I was in my hometown! Tammy Shaw was extremely kind, courteous and went above and beyond! I highly recommend Tom Wood Ford More

by jlf_275
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
Aug 12, 2022 -

Tom Wood Ford responded

Thank you for stopping in at Tom Wood Ford and leaving us a five-star review! We are thrilled that Tammy was courteous and went the extra mile to ensure you were happy. Safe travels!

August 11, 2022

You should absolutely buy a car from Tom Wood Ford. Especially Michael Baldwin. He will take care of you like you are family from the minute you walk through the door! More

by SH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Tom Wood Ford responded

We couldn't ask for a better review! Michael will definitely appreciate the shout-out. Many safe and happy miles from your Tom Wood Ford family!

August 11, 2022

Great CUSTUMER service , the details to , outstanding from Brandon .. we will highly Recomend if any one looking to purchase a vehicle .. take your time and talk to tom wood ford . More

by Gonzalez-construction
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Gutierrez
Aug 11, 2022 -

Tom Wood Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Brandon. Drive safely, and we hope to see you again at Tom Wood Ford!

August 11, 2022

This dealership is amazing! I dealt with Tammy Shaw and her customer service was stellar! Tammy was so genuine and made me feel like family. I would highly recommend this deal More

by Kerybery1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
Aug 11, 2022 -

Tom Wood Ford responded

We are blushing! Thanks for sharing your appreciation of Tom Wood Ford and of Tammy. When we see words like this, we know we're doing things right. Until next time!

August 10, 2022

Great experience from beginning to end. From the offer on my trade-in to signing the paperwork. No hassle, clean showroom, great people. Michael Baldwin was extremely professional and court More

by JS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Tom Wood Ford responded

We are delighted that Michael and our team gave you a five-star experience! Thank you for choosing Tom Wood Ford and for sharing your support on our page. Enjoy your new Ford Explorer!

August 10, 2022

Dalton was very helpful and knowledgeable! He answered all of my questions and made me feel welcome! More

by Vrm82295
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Brown
Aug 10, 2022 -

Tom Wood Ford responded

Thank you for the 5-stars and shoutout to Dalton's stellar customer service! All of us at Tom Wood Ford hope you have an awesome day!

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