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Tom Wood Ford
Indianapolis, IN
421 Reviews
If you want a new car, you should visit our Ford dealership to see our new Ford vehicles. We're always happy to show off our new car inventory and we're just as eager to answer any questions you have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 421 reviews
February 05, 2005
I recently purchased an '03 GMC Sierra with 43,xxx miles on it from Tom Wood Ford's "Pre-owned Certified" used vehicles, which came with a 12month/12,000mile powertrain warranty. Within the first 24hours my on it from Tom Wood Ford's "Pre-owned Certified" used vehicles, which came with a 12month/12,000mile powertrain warranty. Within the first 24hours my check engine light came on, so i took it back to their dealership and they "fixed the problem". The problem with that was about 15 miles down the road my check engine light was on again. I then decided to have the vehicle inspected by my mechanic at a local Chevy dealership. Upon further inspection he found the rear main seal, rear main adapter gaskets, trans output seal and oil pan gasket needed replaced. I notified Tom Wood Ford of this since their "140-point inspection" somehow missed this. I requested to either return the truck and get my previous vehicle back or to get an even trade for something comparable, however they denied both requests and i'm having to fight them to even fix it under their "warranty". I advise to avoid this dealership at all costs! More
by Eclipse744
Employees Worked With
Chris Matchett (general manager)
