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Tom Wood Ford

Indianapolis, IN

4.2
413 Reviews
If you want a new car, you should visit our Ford dealership to see our new Ford vehicles. We're always happy to show off our new car inventory and we're just as eager to answer any questions you have.
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3130 E 96th St

Indianapolis, IN

46240

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Showing 413 reviews

July 01, 2017

Excellent I love Tom Wood! I like the care and professionalism that is shown to me and my auto. I'm never talked down to and I don't feel rushed. Friendliness More

by Mitzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maddie Barton
June 28, 2017

Doing business with Jerry Uwotah at Tom Wood Ford was an excellent experience and we got a good deal! Thanks Jerry Uwotah at Tom Wood Ford! More

by lordnt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Uwotah
June 23, 2017

Call into service center Doug was very helpful on a call I made to them regarding my Ford Explorer. As a long time customer of Tom Wood Ford I have come to expect solid servi More

by Ajfh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
June 21, 2017

Awesome experience! Greg was extremely helpful, knowledgeable, honest, and transparent. There isn't really much more I could ask for. The transaction was easy and quick a More

by chrisbennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Moore
June 15, 2017

Above and beyond Just moved to the Indianapolis area Tom Woods was the 3rd dealership? I tried and now the last born and raised in Ford dealerships hard to please and More

by Gearjam18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
May 17, 2017

Refused Service REFUSED SERVICE!  About a year ago we took our 2015 Ford Edge to the dealership for it's first oil change.  It was stolen from the lot with the keys i More

by disappointed 101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trey, speaking for Tom Kashman
May 15, 2017

Outstanding, Trusted, Professional The dealership was clean, easy to find, and overall a nice place. The dealership did a great job hiring two guys: Bill Stubblefield and Tyler Shogren More

by Lucus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stubblefield, Tyler Shogren
May 08, 2017

Some good some bad I went to Tom Wood Ford last Saturday and wasted 3 hours with a salesman. Thought we had a deal and then 5 minutes before close he asked for more mone More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamey/ Hector
February 27, 2017

Tom Kashman. Stood by his good word. A couple years ago the air suspension compressor on my Expedition broke and needed replacing. I recall that Tom Wood's service department did a good More

by Expedition Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kashman
Mar 10, 2017 -

Tom Wood Ford responded

Thank you so much for sharing your experience! Even though there were a few extra steps involved, we're glad we were able to make everything right.

January 24, 2017

Tom Kashman and the Service Staff Tom Kashman and his staff are very professional. The are respectful, friendly and helpful. Moreover, they provide good advise about our vehicle and ma More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kashman and Trey
Jan 27, 2017 -

Tom Wood Ford responded

We very much appreciate the kind words, Larry and Jenice! Thank you for taking the time to share!

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