Tom Wood Ford

Great service - start to finish This was the best car service experience we’ve had in a very long time. The service rep was thorough, knowledgeable, efficient, and communicated wel This was the best car service experience we’ve had in a very long time. The service rep was thorough, knowledgeable, efficient, and communicated well. More

DEF warning would not go out Service was great. The key ring on my keyfob was missing when I got home and removed the key from the truck. Not sure what else to say Service was great. The key ring on my keyfob was missing when I got home and removed the key from the truck. Not sure what else to say More

Great Experience Great service. Nice people. Helpful. Friendly. Provided great and friendly service. No wait time. I was in and out. Updated on other items that Great service. Nice people. Helpful. Friendly. Provided great and friendly service. No wait time. I was in and out. Updated on other items that needed to be taken care of. More

Service repair ford f150 They wisely shared w me some things I can do to minimize my repair bill. And completed the needed repairs promptly and at a good price They wisely shared w me some things I can do to minimize my repair bill. And completed the needed repairs promptly and at a good price More

Under value customers The sales team at Tom Woods under valued us as buyers and tried to undervalue our trade in even though we had gone on line printed all incentives and The sales team at Tom Woods under valued us as buyers and tried to undervalue our trade in even though we had gone on line printed all incentives and our trade in appraisal. The sales person Michael Baldwin did every thing he could but the used car manger tried to give us $8,000.00 under their on-line guaranteed quote. Gave us BS that the 4-wheel drive was broken. Took our business to Hubler they gave the us the on-line appraised value and every incentive. We were delayed at Tom Wood for over 4 hours, at Hubler we had a deal in 30 minutes. Bought a F150 King Ranch from Hubler, oh my family had purchased four cars from Tom Woods in the past and we recommended countless others will never go back to Tom Woods and never recommend them to others. Hubler wants your business and they are forthright. More

Received Care and Humility! I have been with Tom Wood Ford for about 10 years now. I have always had a great experience. The management and service reps do their very best to mak I have been with Tom Wood Ford for about 10 years now. I have always had a great experience. The management and service reps do their very best to make sure you walk away satisfied. This past weekend, I was assisted by Tom Kashman and he was professional and showed genuine care regarding my concerns I had for my vehicle. It was a little rocky at first due to miscommunication but Tom stepped in a assisted and made things much better. I felt heard and understood regarding my over all concerns about my vehicle. I am truly happy with the experience I had and feel good about the relationship I have with Tom Ford and their employees I have worked with!!! More

Great Service Amazing customer service. Staff stayed late to ensure i get my car back the same day. They were very professional and genuinely cared for my car and m Amazing customer service. Staff stayed late to ensure i get my car back the same day. They were very professional and genuinely cared for my car and my time. I would highly recommend this dealership. More

Fast service professionally performed Called for appt. at 10:30am and seen at 12:00 noon at the Quick Lane service. Needed tires checked and oil change. Found a nail in tire side. Remedied Called for appt. at 10:30am and seen at 12:00 noon at the Quick Lane service. Needed tires checked and oil change. Found a nail in tire side. Remedied problem, checked a bunch of things and I was out of there. More

vehicle registration documents take way too long I bought my truck 32 days ago, and have not received the registration documents yet. It should not take the business office that long to produce the I bought my truck 32 days ago, and have not received the registration documents yet. It should not take the business office that long to produce them. More