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Tom Wood Ford

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
4.2
413 Reviews
If you want a new car, you should visit our Ford dealership to see our new Ford vehicles. We're always happy to show off our new car inventory and we're just as eager to answer any questions you have.
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3130 E 96th St

Indianapolis, IN

46240

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Showing 413 reviews

August 21, 2024

I always have enjoyed my experience with Tom Wood. When I received notice on a routine of work to be on a 2015 Ford Focus Titanium, I was directed to JR. He is outstanding. More

by John ‘Spielberg’ Feltef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Fast
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Aug 22, 2024 -

Tom Wood Ford responded

John, we're delighted to hear that JR provided outstanding service for your 2015 Ford Focus Titanium at Tom Wood Ford. Thanks for sharing your positive experience!

August 21, 2024

My salesman JR is the best. I also appreciate Tom Wood for the family’s support of Marian University More

by John ‘Spielberg’ Feltef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Tom Wood Ford responded

John, we're delighted to hear that JR provided you with excellent service and appreciate your kind words about Tom Wood Ford's support of Marian University! Thanks for the great review!

Aug 22, 2024 -

John ‘Spielberg’ Feltef responded

I am so happy that my family, the Marian University family and Wood Family are striving to enhance Indianapolis’ Catholic University!

August 18, 2024

The gentleman who came was very professional ! It went fast and all went very smoothly . Thank you More

by dmhallquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Barton, Josh Lagler
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Aug 19, 2024 -

Tom Wood Ford responded

Thank you for leaving Tom Wood Ford your positive feedback!

August 16, 2024

Excellent, well informed service by Patrick in the sales team made the purchase very easy More

by jonking2299
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Wade
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Aug 19, 2024 -

Tom Wood Ford responded

it is great to hear that Patrick and the sales team made your purchasing experience easy. Thanks for choosing Tom Wood Ford. Enjoy the new ride!

August 08, 2024

Excelent work very good service & Jami all ways help when we need I’m so happy with Tom WOOD FORD More

by Samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Barton
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Aug 08, 2024 -

Tom Wood Ford responded

Samuel, we are glad to hear that Jami and the Tom Wood Ford team have provided excellent service. Thank you for working with us!

July 30, 2024

Great service Logan was just great. The entire process was seamless so easy and time saving. Thank you TW. More

by Gerry
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
TYLER SHOGREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Turner, Hector Canas, MARK HUME
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Aug 09, 2024 -

Tom Wood Ford responded

Gerry, we're delighted to hear that Logan and the team at Tom Wood Ford provided you with such a seamless experience. Thanks for sharing your positive feedback!

July 26, 2024

My visit was excellent, because Ryan Gaither, Jami Philippe and Chaley McCann. There was some problems, but the three persons mention above intervene and solved the problem. Ryan, Jami and Chaley are More

by Nance.shirley
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jami , Rayn Chaley
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Jul 29, 2024 -

Tom Wood Ford responded

Nance, we're delighted to hear that Ryan, Jami, and Chaley provided excellent service during your visit at Tom Wood Ford. Thank you for sharing your positive experience!

July 25, 2024

Is always clean friendly and chad is always smiling and ready to help you great service More

by rolds1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad songer 5 star
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Jul 26, 2024 -

Tom Wood Ford responded

Thank you for taking the time to leave Tom Wood Ford a five-star review! It's great to hear that Chad was friendly and helpful. See you next time!

July 19, 2024

Great, speedy service and professional courteous sales staff. I will return for my next purchase. Thank you More

by terryalancoen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jul 19, 2024 -

Tom Wood Ford responded

Thank you for the positive feedback! We're glad to hear our team at Tom Wood Ford provided great service during this recent purchase. Enjoy the ride and see you next time!

July 09, 2024

Worked me in short notice, and were in contact with me. Did what was necessary. More

by Stonedale90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Barton
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Jul 09, 2024 -

Tom Wood Ford responded

Thanks for sharing your experience with Tom Wood Ford. It was our pleasure to accommodate you and we hope to see you next time!

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