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Tom Wood Ford

Indianapolis, IN

4.2
413 Reviews
If you want a new car, you should visit our Ford dealership to see our new Ford vehicles. We're always happy to show off our new car inventory and we're just as eager to answer any questions you have.
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3130 E 96th St

Indianapolis, IN

46240

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Showing 413 reviews

May 16, 2018

Great service!!! Recently bought a Ford fusion from Tom Wood Ford and the sales team were very helpful and easy to work with. My wife bought a vehicle two years ago More

by Montana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Golden
May 16, 2018 -

Tom Wood Ford responded

Thank you. There’s nothing better than a customer who loves their new Fusion! If there’s anything else we can do, be sure to let us know.

May 15, 2018

Great Car Buying Experience at Tom Wood!! Ervin Scott at Tom Wood was awesome to work with. He helped me thru the process and made the lease trade in and new purchase easy and quick. I would h More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERVIN SCOTT
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Tom Wood Ford responded

We see you’re pleased with your new vehicle, and pleased with us. Great! One of those win-win-win (and so on) situations. Tell others. We’d love to help them, too.

May 14, 2018

Fast and friendly I have never had an issue with Tom Wood Ford. The service is fast and reliable, and I always feel like the reps and mechanics are being truthful with More

by Awhaber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot recall
May 16, 2018 -

Tom Wood Ford responded

Thanks for saying how pleased you were with us. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts.

May 11, 2018

Alignment The service was fantastic and quick lovely and clean waiting area. I was able to take my dog with me while I was there and they were friendly to him More

by Glenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewayne
May 16, 2018 -

Tom Wood Ford responded

We appreciate your positive comments regarding our Service Department. We hope we’ve made a friend--and a permanent customer--in you. We’ll do our best to live up to your review.

May 08, 2018

Easy As Pie We went with a specific vehicle in mind. Right off the bat, the staff there was great. Did the test drive, worked the numbers...about three hours late More

by indydebhep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Cunningham, Stephen Turner
May 16, 2018 -

Tom Wood Ford responded

Thank you for your kind words. Finding the right vehicle isn't always easy. We’re happy we helped find one right for you!

April 27, 2018

Happy Finally got the friendly service that should have gotten from the beginning service writer went out of his way to help diagnose the problem my S U V w More

by Happywomen😊😊
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewayane Hudson
May 07, 2018 -

Tom Wood Ford responded

You’re pleased with your auto service. That’s great. Means everything to us. You want your vehicle running right, and so do we. Come back again for anything you need. Thanks for the kind words.

April 20, 2018

Wes Mathews is awesome Best experience at a dealership. I have been to ten plus over the past two weeks looking for a new vehicle. Wes understood my intentions and made it h More

by Fordrocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Mathews
May 07, 2018 -

Tom Wood Ford responded

Thanks for the kind words. Now be sure and tell everyone. We promise we’ll take good care of them, too.

April 19, 2018

Spur of the Moment Oil Change Tom Wood's Quick Lane was very nice and efficient with me on doing a spur of the moment oil change! Only thing is they should have recommended "The W More

by TCrowe401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry----I do not rememberh is name!
May 07, 2018 -

Tom Wood Ford responded

We appreciate your business and your kind words. We hope you’ll trust us for all your vehicle service needs.

April 17, 2018

Good Customer Service Great experience with a good team ! The dealership was perfect and worked with me to meet my needs. They were friendly and professional. They made a g More

by Keegan.13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERVIN SCOTT
5.0
This rating includes all reviews, with more weight given to recent reviews.
TYLER SHOGREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MARK HUME
May 07, 2018 -

Tom Wood Ford responded

Thank you for your kind words. We take great care in selecting the pre-owned vehicles we sell. We’re happy we helped find one right for you.

April 17, 2018

From end to end a good overall score From Jerry Uwotah on the lease of my current vehicle to Rich Marowski's help in returning my former Ford and being rewarded with customer loyalty perk More

by jenpotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Uwotah, Rich Marowski, Dwayne Hudson
May 07, 2018 -

Tom Wood Ford responded

We’re glad you were pleased with our Service Department. We know how good it feels to find someone you can trust, and we thank you for the kind words.

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