Tom Wood Ford

Quick Lane Jordan did an excellent job of getting my oil change completed quickly. He did a good job of managing my expectations. He was very professional. Jordan did an excellent job of getting my oil change completed quickly. He did a good job of managing my expectations. He was very professional. More

Repair Excellent quality repair work. Great communication with the mechanic that did the repair on my vehicle. I will continue to use this dealership in th Excellent quality repair work. Great communication with the mechanic that did the repair on my vehicle. I will continue to use this dealership in the future. More

It was an excellent experiencing. Maddie was very helpful and sweet. The day I brought my car in was a crazy day for me and Maddie helped me out. I would recommend her. Maddie was very helpful and sweet. The day I brought my car in was a crazy day for me and Maddie helped me out. I would recommend her. More

Oil change and tire rotation Had a great in and out experience with the oil change and tire rotation. Got an over health report.on the car as well. They even ran the car through t Had a great in and out experience with the oil change and tire rotation. Got an over health report.on the car as well. They even ran the car through the car wash, which is nice this time of year. More

Great customer care extremely professional. I will continue to use Tom Wood Ford as my service provider from my vehicle and will recommend them to friends customer care extremely professional. I will continue to use Tom Wood Ford as my service provider from my vehicle and will recommend them to friends and family More

Amazing We got a call from Tom Wood explaining that they wanted our explorer. We went in with an idea of what we wanted and they put us in the perfect car wit We got a call from Tom Wood explaining that they wanted our explorer. We went in with an idea of what we wanted and they put us in the perfect car with the perfect price. Jessie Baker did amazing and we will always recommend him and Tom Wood! Thank you! More

Jesse Baker is great! This was the most pleasant car buying experience we’ve ever had - he was no pressure and had total patience with our indecision. Great experience! This was the most pleasant car buying experience we’ve ever had - he was no pressure and had total patience with our indecision. Great experience! More

Fantastic job by Jessie and the Tom Wood gang Jessie was super professional and never pushy. He followed up with us better than any other dealership sales guy. We had a great experience at Tom W Jessie was super professional and never pushy. He followed up with us better than any other dealership sales guy. We had a great experience at Tom Wood. More

Tom Wood Ford excels in Personal Service & Fleet Services Tom Wood Ford excels in Personal Service as well as Fleet Services. I take my personal vehicles to Tom Wood Ford and manage a fleet of 250 vehicles. Tom Wood Ford excels in Personal Service as well as Fleet Services. I take my personal vehicles to Tom Wood Ford and manage a fleet of 250 vehicles. Tom Wood Ford is detailed, thorough, and excellent at communication. We are very grateful for Kim and our Fleet Techs! More

Tom Wood Ford Service Generally TWF is solid-serviced my care for almost 8 years now. Quality of workmanship has always been solid. My past dealings with their CSRs (who ar Generally TWF is solid-serviced my care for almost 8 years now. Quality of workmanship has always been solid. My past dealings with their CSRs (who are not the mechanics) have been great-timely and clear communication in terms of car status, when the work was to be completed, etc. I like that TWF offers channels of communication, including email and text messages, for updates. On the last visit, however, the CSRs communication was not proactive at all-promised calls, then calls not made (which required me to call and call and call to get the updates). When contact was made, no indication of when the work would/should be completed-I had to pry this information from them. This last experience was much different than prior visits-maybe a newer employee? Generally (based on past), TWF has been great to work with and highly professional. More