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Tom Wood Ford
Indianapolis, IN
413 Reviews
If you want a new car, you should visit our Ford dealership to see our new Ford vehicles. We're always happy to show off our new car inventory and we're just as eager to answer any questions you have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 413 reviews
October 29, 2020
Appreciated the great customer service from Scott who got me in right away to repair a stuck tailgate on my F-150. Scott was very professional and worked hard to take care of my repair right away! me in right away to repair a stuck tailgate on my F-150. Scott was very professional and worked hard to take care of my repair right away! More
by Carole
Employees Worked With
Scott
October 28, 2020
All was fine! Scott let me use my coupon for the Works, and he even looked up my $9 rewards for me. Every dollar helps! He was friendly and professional. and he even looked up my $9 rewards for me. Every dollar helps! He was friendly and professional. More
by Jane
Employees Worked With
Scott in service?
October 16, 2020
Overall experience was good for an oil change. Service writer never went over what they did or found. Here’s your keys bye. As a customer for over 13 years for service and sales, things have gotten worse. writer never went over what they did or found. Here’s your keys bye. As a customer for over 13 years for service and sales, things have gotten worse. More
by Hmmarer
Employees Worked With
Scott Goodson
October 14, 2020
Great! They have excellent deals and will work with you to get best vehicle that meets your needs. Also the facility was very top notch to get best vehicle that meets your needs. Also the facility was very top notch More
by Jay
October 13, 2020
We very much enjoyed working with Patrick Wade who helped us find the right vehicle for us. He was extremely patient and helpful with our many many questions. We would want to work with him again on the next us find the right vehicle for us. He was extremely patient and helpful with our many many questions. We would want to work with him again on the next purchase More
by Tom S.
Employees Worked With
Patrick Wade
September 22, 2020
Service was for the same type repair 6 months ago. Service advisor was very cocky. Appointment was at 8.30 a m. - at 10:30 a. m., they still had not looked at the car. The service advisor offered no Service advisor was very cocky. Appointment was at 8.30 a m. - at 10:30 a. m., they still had not looked at the car. The service advisor offered no reason. This is typical for Tom Wood service. More
by tsadie88
Employees Worked With
Collin Kleckner
August 24, 2020
Everything was really good for my repairs even ones covered by warranty but I asked them to also do an oil change on my vehicle and either they forgot or they didn't have time but I wish they did honor covered by warranty but I asked them to also do an oil change on my vehicle and either they forgot or they didn't have time but I wish they did honor their promise to do it More
by a.j.parker7
Employees Worked With
Scott
