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Tom Wood Ford
Indianapolis, IN
413 Reviews
If you want a new car, you should visit our Ford dealership to see our new Ford vehicles. We're always happy to show off our new car inventory and we're just as eager to answer any questions you have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 413 reviews
December 30, 2020
I bought a Ford Focus 2014 in2015. They knew they sold me a lemon. I just didn't know what that look meant to the other salesman until later. Clutches replaced at least twice a yr starting in 2014 from the 2 a lemon. I just didn't know what that look meant to the other salesman until later. Clutches replaced at least twice a yr starting in 2014 from the 2nd month I had it. The worse running car I have read drove. Ever! Now the warranty is up with no resale value for the Focus because everyone knows they are crap now.Ford Wood are shameful. More
by Female2006
Employees Worked With
Other Employees :
Neal Evans, TY JOHNSON, KIM O'DAY, Debra Spalding
December 20, 2020
My husband and I purchased a 2020 Escape and had a great experience with Jessie, Justin, and Cherie. All were very pleasant and not pushy at all. Got our dream car at a price we love! Thank you Tom Wood! Hi experience with Jessie, Justin, and Cherie. All were very pleasant and not pushy at all. Got our dream car at a price we love! Thank you Tom Wood! Highly recommend! More
by The Nail's
Employees Worked With
Justin Broeker
December 18, 2020
Mitch was great to work with. An honest and upfront salesman. He explained the different car options and thoroughly explained the features and compared similar vehicles. Would highly recommend him and salesman. He explained the different car options and thoroughly explained the features and compared similar vehicles. Would highly recommend him and the dealership to anyone More
by Ryan
Employees Worked With
Mitch
December 16, 2020
Corey and Chris and Cherie very helpful and friendly made experience easy and helped me on my trade n vehicle and purchase a new f150 pick up made experience easy and helped me on my trade n vehicle and purchase a new f150 pick up More
by Jschlueter
Employees Worked With
Corey long Chris parker
December 13, 2020
Both management and sales staff demonstrated friendly as well as competent professionalism. Hank had good product knowledge on an “off-brand.” Would not only return to do business, but would recommend th well as competent professionalism. Hank had good product knowledge on an “off-brand.” Would not only return to do business, but would recommend them as well. More
by glenn_rob737
Employees Worked With
Hank Blocker, Stephen Turner
November 19, 2020
Service was quick, friendly service, over all good experience. I have always had this vehicle serviced there and will continue to do so. Thanks for your professional service. experience. I have always had this vehicle serviced there and will continue to do so. Thanks for your professional service. More
by Mhughey1
Employees Worked With
Josh Lagler
November 19, 2020
Dealership is modern, clean. Personnel are friendly, knowledgeable and accommodating. Wait time was reasonable, My visit was for a simple engine oil and filter change which was accomplished expertly and knowledgeable and accommodating. Wait time was reasonable, My visit was for a simple engine oil and filter change which was accomplished expertly and efficiently. I highly recommend Tom Wood Ford for anyone wanting to see professionals in action. More
by 1kenscott
Employees Worked With
Jeremy Forsyth
November 17, 2020
Robert Johnson was excellent. Very knowledgeable and professional. I will definitely recommend Robert Johnson to my friends..Tom Wood will continue to get my business. professional. I will definitely recommend Robert Johnson to my friends..Tom Wood will continue to get my business. More
by Erma
Employees Worked With
Other Employees :
Molly Kennedy, Maddie Barton, Kim Fast, Josh Lagler, Jake Redmon, Brad Davis
November 06, 2020
Great service. Very. Happy with my purchase. Will recommend tom wood greenwood to anyone looking for dependable used car. No high pressure. Just friendly folks. recommend tom wood greenwood to anyone looking for dependable used car. No high pressure. Just friendly folks. More
by Protocol18
Employees Worked With
Jordan Dawson
November 03, 2020
Sara provided fast and friendly service. Tom Wood Ford always provides thorough and detailed explanation of repairs, options and any suggestions for future maintenance needs. always provides thorough and detailed explanation of repairs, options and any suggestions for future maintenance needs. More
by abskinner
Employees Worked With
Sarah Gibson
