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Tom Pappas Toyota
St. Peters, MO
868 Reviews
Tom Pappas Toyota has been servicing St. Louis and St. Charles for over 30 years! As one of the leading Toyota dealers for MO, we pride ourselves on having friendly employees focused on our customer's needs. Whether you are from O'fallon, St. Peters, Wentzville or Warrenton, or St. Louis you will enjoy the Pappas experience! Customers who come across the river from St. Louis know they will receive great pricing and excellent service!
Come and meet our service manager Kyle Albrecht, he has over 30 years in the Toyota parts and service industry. His knowledge and expertise allow us to take on the toughest repair jobs with confidence. Our pre-owned sales manger Alex Wallut, always has a keen eye out for excellent pre-owned vehicles in the St. Peters, O'fallon area. This keeps our gently pre-owned vehicle stock full of the best cars in St. Charles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 868 reviews
May 12, 2023
I appreciate the fast, friendly and knowledgeable service that I receive as well as a clean waiting room, coffee ect... It is also nice to have a friendly service advisor like Mr. Chris Bank and all of the r that I receive as well as a clean waiting room, coffee ect... It is also nice to have a friendly service advisor like Mr. Chris Bank and all of the rest of the staff that are top notch and including the excellent Service Technicians! I drive out of my way to go here and will continue to do so!! More
by Mr.M
Employees Worked With
The young Lady that showed me how to check in, (Im sorry, I dont remember her name(., Chris Bank
May 12, 2023
Easy to make appointment online and received confirmation immediately. Received a reminder the day before via email and text. Was able to get vehicle in an appointment time. Patrick went over the service immediately. Received a reminder the day before via email and text. Was able to get vehicle in an appointment time. Patrick went over the service to be performed. Waiting area inside dealership was clean and comfortable. Service was completed in less than an hour and I was on my way. More
by bevo
Employees Worked With
May 04, 2023
Barry did an excellent job handling A new car that I recently purchased which was very difficult to get because of demand. He was very transparent and patient with my eagerness. Great personality as we recently purchased which was very difficult to get because of demand. He was very transparent and patient with my eagerness. Great personality as well and delivered !! More
by Vince M
May 01, 2023
When I purchased my RAV4 from Pappas Toyota in 2020, I was very impressed by the customer service from both the sales and finance teams. I specifically would like to give a shout out to Brett Bales. He pa was very impressed by the customer service from both the sales and finance teams. I specifically would like to give a shout out to Brett Bales. He patiently walked me through the initial financing process, and when I called him today (nearly three years later) with some questions, he was just as friendly and helpful! More
by Mikayla
Employees Worked With
April 28, 2023
Papas performed my scheduled service on time and as quoted. Service writer was professional. Well done1 quoted. Service writer was professional. Well done1 More
by johncstenger
Employees Worked With
April 18, 2023
Mike sold me a Highlander. He was very nice and professional When I come in for an oil change he always comes by and says hello and asks me how things are going. He was very nice and professional When I come in for an oil change he always comes by and says hello and asks me how things are going. More
by Mbded11
Employees Worked With
April 17, 2023
We have been going to Mike Wagner over 20 years at Pappas. He is the most honest salesman and we enjoy working with him. Pappas. He is the most honest salesman and we enjoy working with him. More
by Heather A
Employees Worked With
April 16, 2023
Great dealership- knowledgeable- helpful- great customer support and great experience. They took their time and helped us understand everything. support and great experience. They took their time and helped us understand everything. More
by Donna.morgan
Employees Worked With
