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Tom Pappas Toyota

St. Peters, MO

4.8
867 Reviews
Tom Pappas Toyota has been servicing St. Louis and St. Charles for over 30 years! As one of the leading Toyota dealers for MO, we pride ourselves on having friendly employees focused on our customer's needs. Whether you are from O'fallon, St. Peters, Wentzville or Warrenton, or St. Louis you will enjoy the Pappas experience! Customers who come across the river from St. Louis know they will receive great pricing and excellent service! Come and meet our service manager Kyle Albrecht, he has over 30 years in the Toyota parts and service industry. His knowledge and expertise allow us to take on the toughest repair jobs with confidence. Our pre-owned sales manger Alex Wallut, always has a keen eye out for excellent pre-owned vehicles in the St. Peters, O'fallon area. This keeps our gently pre-owned vehicle stock full of the best cars in St. Charles.
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10011 Spencer Rd

St. Peters, MO

63376

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Showing 867 reviews

November 07, 2023

Shay was an awesome and very passionate salesman who listens to his customer. Never once did he try and sell us something that didn't 100% satisfy exactly what we were looking for. He understands cu More

by SFRAVELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shay Pritchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Weaver
Nov 08, 2023 -

Tom Pappas Toyota responded

Thank you so much for the outstanding review and your business! Our team truly enjoyed having you here, and we wish you many happy miles with your new vehicle. We're here for any future needs!

November 03, 2023

Our experience with salesman Dave Dubois was seamless. He had great product knowledge, answered all of our questions and made our purchase easy. More

by oldz55
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Dubois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Tom Pappas Toyota responded

Thank you so much for sharing this with us! Our team enjoyed having you here, and we wish you all the best with your new vehicle. We're here for any future needs; see you next time!

October 17, 2023

We recently purchased a 2023 Highlander & the entire experience was amazing. I will highly recommend this company, our salesman, finance department and all the staff that we came in contact with, with h More

by robynlhughes113
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dubois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Brash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Weaver
Oct 18, 2023 -

Tom Pappas Toyota responded

Thank you for the outstanding review and recommendation! We hope you enjoy your new vehicle for years to come and are here for any future needs. Welcome to the family, and come back and see us!

October 11, 2023

I've purchased multiple cars from Pappas Toyota. Brett Bales is the only person in the finance department I will work with. Extremely professional, makes you feel like he's known you forever. Goe More

by Bob V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Maurer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Tom Pappas Toyota responded

Thank you so much for sharing this with us! Working with you is always a pleasure, and our team looks forward to your next visit. We wish you all the best and will see you next time!

September 15, 2023

Summary of the rating is that eventually the team fixed my vehicle but it took a long time (over 2 weeks total, and the repair estimate was 8-10 hours) with poor communication and a few bumps along the way More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Lowry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Tom Pappas Toyota responded

Mitch, we sincerely apologize for any inconvenience and the delay you experienced, and we appreciate the feedback you provided so we can work to address any issues. We hope to have the opportunity to earn your business again, and we wish you all the best. If you would like to discuss your situation further, please reach out to Angelo at 636-928-1212.

September 13, 2023

Patrick in the service area was so helpful. Sat in my van and explained what they fixed. More

by Robert j Grube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 13, 2023 -

Tom Pappas Toyota responded

Thank you so much for the great review and your business. Our team truly enjoyed working with you, and we will see you next time!

September 13, 2023

Friendly and professional service every time. In and out in a timely manner and comfortable waiting area. More

by jaward9898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lathange
Sep 13, 2023 -

jaward9898 responded

Thanks for great service!

Sep 14, 2023 -

Tom Pappas Toyota responded

Thank you so much for the great review and your business! See you next time!

September 05, 2023

Much more knowledgeable than the last two places I went to have my car serviced. The customer lounge makes the waiting experience more enjoyable than elsewhere More

by ceankney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Micallef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Ragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Tom Pappas Toyota responded

Thank you so much for the great review! We truly appreciate your business, and we hope to see you again!

August 31, 2023

just purchased a 23 forerunner, he made things so easy and quick. held the car for a day while we worked out the kinks. great salesperson and explained everything and got everything done in a very short t More

by inked4ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank "The Tank" Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Tom Pappas Toyota responded

Thank you so much for the great review and your business! Our team truly enjoyed working with you, and we wish you many happy, safe miles. We're here for any future needs; come back and see us!

August 29, 2023

Tim Regan did a great job providing options to actually get the 2023 Toyota Tundra in the Supersonic Red in the 1794 Edition. Friends that I know who drive the Ford 150's and Chevy Silverado's who have s More

by mwasiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Kerner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Ragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burgess
Aug 30, 2023 -

Tom Pappas Toyota responded

Thank you so much for taking the time to share this with us! Working with you is always a pleasure; we appreciate the recommendations. We're here for any future needs!

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