Tom Pappas Toyota

Brought my 2019 highlander in for 10,000 mile maintenance. Drew was extremely attentive and courteous. Felt like we had been like friends for years. Truthful and honest. Can’t ask for anything mo maintenance. Drew was extremely attentive and courteous. Felt like we had been like friends for years. Truthful and honest. Can’t ask for anything more. More

Barry Brash is the best and most knowledgeable Toyota salesperson I've ever dealt with. His knowledge of the brand is simply unmatched by any other sales person I've met. I've known Barry for 20 years salesperson I've ever dealt with. His knowledge of the brand is simply unmatched by any other sales person I've met. I've known Barry for 20 years and he's sold everyone in my family cars. I just purchased my 7th vehicle from Barry on (3/18/22). I tasked Barry with finding me a fuel-efficient vehicle as I drive a lot for my job, but it needed to have a decent size storage area/trunk, blind spot monitor, satellite radio, rear cross traffic, and parking assist. We settled on a Toyota Prius LE and Barry called me as soon he knew it was coming in and I immediately put a deposit down on the vehicle and I picked it up on 3/18/22. If you are in the market for a new or used car- Barry Brash is fantastic to deal with, he's super transparent about the entire process, and has a great sense of humor. Thanks Barry for all your efforts! BTW- Mike Weaver in finance was great to deal with as well. He was very knowledgeable and a genuine person. Thanks Mike for all your efforts! More

Truly one of the best car buying experience we have ever had! Bob Holliday was genuine, helpful and provided us with a seamless experience. His knowledge and team of people were all delightful to work with, had! Bob Holliday was genuine, helpful and provided us with a seamless experience. His knowledge and team of people were all delightful to work with, especially Alex the sales manager and Julie in finance. I was happy to have the chance to do business with such great people! More

I have been a loyal customer for 5 years. I bought my Rav 4 at Pappas and other than getting new tires from Costco, all service and repairs have been done at Pappas Toyota in St. Peter’s. T I bought my Rav 4 at Pappas and other than getting new tires from Costco, all service and repairs have been done at Pappas Toyota in St. Peter’s. Today I went in for an oil change and also explained that I had bought new headlights and put one of them in and it wasn’t working. I had the other brand new headlight still in packaging and asked that they look to see what the problem was. It turns out I had put the light bulb in upside down. I fully expected to have to pay for some labor (I understand I’m going to a dealership for service) but I was shocked when I was charged $160 for the headlights to be installed (I had already purchased the headlights so this was just diagnostics and labor). I am angry, disappointed and feel taken advantage of. Pappas has lost my trust and my business. My mom was actually shopping for a new car while we were waiting for my car to be finished and said she will now also be taking her business elsewhere. More

Very helpful staff and efficient. They seem quite busy. I drive twenty miles to have my vehicle serviced at Pappas because of the service! They seem quite busy. I drive twenty miles to have my vehicle serviced at Pappas because of the service! More

We have purchased all of our vehicles at Pappas Toyota (the last 40 years). It has always been a great experience. (the last 40 years). It has always been a great experience. More

I greatly appreciated the great customer service Brett Bales gave me. I walked in with no appointment asking questions centered around purchasing my leased vehicle. Brett dropped everything, treated me li Bales gave me. I walked in with no appointment asking questions centered around purchasing my leased vehicle. Brett dropped everything, treated me like a family member and sold me the RAV4 very quickly. Brett was a very easy person to have a conversation with and took all the hassle out of purchasing a vehicle that I greatly appreciated. I will come back to Pappas for my next vehicle purchase. Thank you, Russ More

Friendly, fast and professional service. I've always had a good experience with Pappas Toyota. I've always had a good experience with Pappas Toyota. More