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Tom Pappas Toyota

St. Peters, MO

4.8
868 Reviews
Tom Pappas Toyota has been servicing St. Louis and St. Charles for over 30 years! As one of the leading Toyota dealers for MO, we pride ourselves on having friendly employees focused on our customer's needs. Whether you are from O'fallon, St. Peters, Wentzville or Warrenton, or St. Louis you will enjoy the Pappas experience! Customers who come across the river from St. Louis know they will receive great pricing and excellent service! Come and meet our service manager Kyle Albrecht, he has over 30 years in the Toyota parts and service industry. His knowledge and expertise allow us to take on the toughest repair jobs with confidence. Our pre-owned sales manger Alex Wallut, always has a keen eye out for excellent pre-owned vehicles in the St. Peters, O'fallon area. This keeps our gently pre-owned vehicle stock full of the best cars in St. Charles.
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10011 Spencer Rd

St. Peters, MO

63376

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Showing 868 reviews

June 30, 2022

Professional, friendly, and was very prompt with the maintenance work on my vehicle. I like the attentiveness of the prep, easy in an easy out of the dealership. More

by Rambobby
Recommend Dealer
Yes
Employees Worked With
Chris Bank
Jul 05, 2022 -

Tom Pappas Toyota responded

Thank you for your business!

June 24, 2022

Friendly, patient and good at answering questions. Nice place to wait with room to stay safely separated. More

by mulelin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Shore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Badalamenti
June 22, 2022

Getting an appointment was easy. Quick and easy to work with! I will always own a Toyota. More

by Kenny.Graser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Micallef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2022

David Shore has taken great care of our Highlander and Infiniti. Fast and accurate service with friendly employees. Thank you! More

by mdavis491
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Shore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2022

Fast service, excellent customer satisfaction, great explanation of what is needed and just suggested today More

by Lavaflow1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Glover
June 08, 2022

Completed the vehicle service (oil change, tire rotation and inspection) within the time promised at check-in. More

by Rwkupfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Brash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Bank
June 07, 2022

They provide attentive, fast, friendly and efficient service; in this case for a dead battery problem. More

by moservice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Ragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Tom Pappas Toyota responded

Thank you so much for your business and your kind review. We appreciate it!

June 02, 2022

Very good experience everyone was very helpful and kind. The gentleman in the service dept. knew right away what the problem was. They check and made sure my truck was under warranty. More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Shore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a gentleman who worked on my truck. Don’t know his name he also had a Tacoma. He was extremely helpful. Keep me informed and figured out the problem.
Jun 02, 2022 -

Tom Pappas Toyota responded

Jane, thank you for your business and the kind review!

June 01, 2022

Expectations were met and exceeded as usual. Appointment arrangement was easy and plenty of options to meet my schedule. More

by Jason700
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bank
May 26, 2022

Easy online scheduling, fast & excellent service! Service agent even offered me a $10 coupon for the oil change!!!! More

by madannenbrink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Lowry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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