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Tom Pappas Toyota

St. Peters, MO

4.8
868 Reviews
Tom Pappas Toyota has been servicing St. Louis and St. Charles for over 30 years! As one of the leading Toyota dealers for MO, we pride ourselves on having friendly employees focused on our customer's needs. Whether you are from O'fallon, St. Peters, Wentzville or Warrenton, or St. Louis you will enjoy the Pappas experience! Customers who come across the river from St. Louis know they will receive great pricing and excellent service! Come and meet our service manager Kyle Albrecht, he has over 30 years in the Toyota parts and service industry. His knowledge and expertise allow us to take on the toughest repair jobs with confidence. Our pre-owned sales manger Alex Wallut, always has a keen eye out for excellent pre-owned vehicles in the St. Peters, O'fallon area. This keeps our gently pre-owned vehicle stock full of the best cars in St. Charles.
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10011 Spencer Rd

St. Peters, MO

63376

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Showing 868 reviews

October 26, 2022

Frank Walsh is the friendliest person at Tom Pappas Toyota. His passion to exceed customer satisfaction is much appreciated! More

by Markvickispence25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pappas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank "The Tank" Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you so much for your business!

October 25, 2022

This is the only dealership that I give my business to. I have purchased my company's entire fleet of cars from them over the past 40 years. They are honest and great to work with......from sales to serv More

by MissBirdieC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ferguson
Oct 27, 2022 -

Tom Pappas Toyota responded

We greatly appreciate your business. Thank you so much for the kind words!

October 25, 2022

Dealership typically has good quality used cars. Don’t expect to negotiate price. 2nd car I’ve bought and just trying to negotiate to a fair market price with the sales manager is impossible. Couldn More

by Kody_vincent
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Tom Pappas Toyota responded

Especially since you are a repeat customer, we are sorry to hear your experience was less than perfect. Please understand that the older as-is vehicles have less room to negotiate, however we did discount the car by $1000.00 instead of doing the small repairs. I was under the impression we all agreed to that. It's great to hear that you enjoyed the sales and finance employees that you encountered. I hope we can do more business in the future. Thanks Glenn Ritter Sales Mgr

October 24, 2022

By far the best dealership ever to work with. Steve the finance employee was superb and personable. Made you feel at ease. Our experience with Tim Scanlan who sold us the car did a awesome jo More

by bcran0228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Scanlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Helmich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you so much for your business!

October 21, 2022

Thanks for all the years taking care of my auto repairs. Have appreciated all the years in taking care of my autos. More

by is
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Shore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you for your business!

October 21, 2022

Very thorough in finding a difficult problem. Also took care of some other issues while car was there More

by jo7xlm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bank
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you for trusting your car with us!

October 18, 2022

My required service was handled quickly and expertly. The service adviser was very helpful and easy to work with. More

by jlthomure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Shore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you!

October 16, 2022

Great service every time- makes everything g run so smooth and easy to do with no hassles More

by pirtlejerry27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Regan
Oct 27, 2022 -

Tom Pappas Toyota responded

We appreciate your business!

October 15, 2022

We purchased several cars through Tank. He was thorough and helpful and got us the car we wanted. More

by Noniw104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank "The Tank" Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you for your business!

October 15, 2022

Tank was very professional amd helpful. He got us the car we wanted and was thorough explaining everything to us. More

by Noniw104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank "The Tank" Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Tom Pappas Toyota responded

Thank you for your kind words!

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