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Tom Kelley Volvo Cars
Fort Wayne, IN
73 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
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Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Monday Closed
Tuesday Closed
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Showing 73 reviews
May 15, 2023
Leased an XC40 through Luke. He was super patient with my presales inquiries and his post sale follow up is impeccable. Definitely one of my best car buying experiences. Austin w He was super patient with my presales inquiries and his post sale follow up is impeccable. Definitely one of my best car buying experiences. Austin was also great in the delivery process of the vehicle, going through all of the features and need-to-know stuff on it. More
by Geoffrey Allen
January 16, 2023
Beautiful showroom. Clean. Friendly service staff and sales personnel. Tim Bone is always very helpful and responsive. Calls back when you leave a message! Clean. Friendly service staff and sales personnel. Tim Bone is always very helpful and responsive. Calls back when you leave a message! More
by Pat Hess
Employees Worked With
September 23, 2022
Ben was amazing took care of everything followed up too make sure everything was good and that I was satisfied. Very happy with the service! make sure everything was good and that I was satisfied. Very happy with the service! More
by Sleberly
Employees Worked With
Other Employees :
Service man was great also don’t remember his name , Austin Cooney
September 13, 2022
Rob will not return calls on damaged truck in Kelley car wash, no respect shown for buyers or for damage from the car wash.Kris sales person was great to work with and has tried everything to get this take wash, no respect shown for buyers or for damage from the car wash.Kris sales person was great to work with and has tried everything to get this taken care of. Kelley Volvo More
by Pat
Employees Worked With
July 13, 2022
A great experience. Very professional and accommodating dealership. Ben was outstanding, going the extra mile from the word go. And Jaylon went out of his way to make Very professional and accommodating dealership. Ben was outstanding, going the extra mile from the word go. And Jaylon went out of his way to make it a personal experience. I highly recommend this dealership. More
by patches141
May 18, 2022
The Salesman was very friendly and helpful. I didn’t feel pressured to buy, but ended up with a nice (new to me) car! I didn’t feel pressured to buy, but ended up with a nice (new to me) car! More
by Michele
July 26, 2021
I saw the volvoxc60 on line inquired about and within 10 minutes they gave me a quote. I drove to Ft. Wayne from Indy to check the car out. It was not cleaned or detailed yet, so I was a bit skeptical abo minutes they gave me a quote. I drove to Ft. Wayne from Indy to check the car out. It was not cleaned or detailed yet, so I was a bit skeptical about it. Ben told me his team does amazing work to get cars showroom ready. Ben made a video for me of the car after detailing. I drove back down 2 days later, checked it out again and eventually bought the car. Great experience and so less stressful then Indianapolis that's for sure. The showroom was just so relaxing to be in. Ben was great and we will be back for our next volvo. More
by Mark0279
Employees Worked With
August 05, 2020
As of today the single WORST car buying experience ever. They can’t get paperwork done in a timely manner to transfer title and registration, now my former creditor wants to repossess my trade as they haven They can’t get paperwork done in a timely manner to transfer title and registration, now my former creditor wants to repossess my trade as they haven’t been paid off yet. Trade date Jun 9, today Aug 5. UNACCEPTABLE!!! More
by S90Blacksheep
Employees Worked With
