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Tom Kelley Volvo Cars

Fort Wayne, IN

4.9
70 Reviews
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910 Ave of Autos

Fort Wayne, IN

46804

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Showing 70 reviews

September 13, 2022

Rob will not return calls on damaged truck in Kelley car wash, no respect shown for buyers or for damage from the car wash.Kris sales person was great to work with and has tried everything to get this take More

by Pat
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Sagstetter
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2022

A great experience. Very professional and accommodating dealership. Ben was outstanding, going the extra mile from the word go. And Jaylon went out of his way to make More

by patches141
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylon
May 18, 2022

The Salesman was very friendly and helpful. I didn’t feel pressured to buy, but ended up with a nice (new to me) car! More

by Michele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Cooney
February 02, 2022

Andrew worked with us for weeks showing us countless vehicles and searching until he found us exactly what we were looking for. More

by ajones8421
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kreager
October 19, 2021

Friendly atmosphere with no pressure salesman who wanted to get the right car for me! More

by rosenbeth6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kreager
July 26, 2021

I saw the volvoxc60 on line inquired about and within 10 minutes they gave me a quote. I drove to Ft. Wayne from Indy to check the car out. It was not cleaned or detailed yet, so I was a bit skeptical abo More

by Mark0279
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2020

As of today the single WORST car buying experience ever. They can’t get paperwork done in a timely manner to transfer title and registration, now my former creditor wants to repossess my trade as they haven More

by S90Blacksheep
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Cauffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2020

Excellent Car Buying Experience I never thought a car purchase could be a nice experience but here it was. Salesman Ben was professional and accommodating. No complaints at all! More

by HeidiB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Kauffman
September 17, 2019

Great Support from financial manager and upper management Outstanding service from financial manager and upper management. I had some concerns with a particular salesperson, but those were quickly and comple More

by Kaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kelly and the head of the finance department
August 31, 2019

Volvo V90 Austin was great to work with in ordering this 2020 Volvo V90. His manager Jim was also a great asset when asking questions during the process. More

by Molly123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kelley
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