Rob Sagstetter
Rob Sagstetter at Tom Kelley Volvo Cars

Rob Sagstetter

Sales Manager

Tom Kelley Volvo Cars

910 Ave of Autos
Fort Wayne, IN 46804

5.0
38 Reviews
5.0

38 Reviews

Write a Review

38 Reviews of Rob Sagstetter

October 28, 2026

Dealership Rating
Employee Rating

Ben Cauffman is courteous, professional and caring. I have dealt with many auto dealers and the Tom Kelley group is at the top in terms of integrity, helpfulness, and taking care of customers. I have More

by Rbmillerclu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman , Tyler and Tim - service dept.

Oct 28, 2026

Tom Kelley Volvo Cars responded

Thank you for sharing your kind words about Ben and our team! We are pleased to hear you are always met with courteous, professional, and caring service at Tom Kelley Volvo Cars. Your continued support means the world to us, and we look forward to serving you for many more years to come! Safe travels!

October 23, 2026

Dealership Rating
Employee Rating

Our great experience with their service department lead us to shop for a new car. Ben Cauffman did a great job helping us select the right car for our needs. The delivery process was the best we have ever More

by dgoss5303
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman , Service Dept

Oct 23, 2026

Tom Kelley Volvo Cars responded

Thank you for choosing Tom Kelley Volvo Cars and for sharing your experience! We're thrilled that Ben and the team made the process smooth and enjoyable. We appreciate your recommendation and look forward to assisting you again in the future!

July 02, 2026

Dealership Rating
Employee Rating

We drove from Michigan to look at a used car. Ben was impressive from the introduction to the sale. He was informative, polite, and not pushy. We have had a history of unpleasant experiences at d More

by swensonwe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman

Jul 02, 2026

Tom Kelley Volvo Cars responded

We're glad Ben made your long trip worthwhile with his informative and polite service! We appreciate your business and hope that you and your husband love your new car. Thanks for choosing Tom Kelley Volvo Cars!

June 27, 2026

Dealership Rating
Employee Rating

Drew was a class act throughout the process of buying and trading in a vehicle. I appreciated talking with someone who was honest and could be trusted. Great dealership and very professional. More

by Jonny
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Drew Glass

Jun 29, 2026

Tom Kelley Volvo Cars responded

Jonny, we're so glad Drew made your experience smooth and enjoyable at Tom Kelley Volvo Cars. Thank you for your feedback and for choosing us! Safe travels!

April 08, 2026

Dealership Rating
Employee Rating

After some unfortunate situations from a car purchase at Kelley Volvo, the dealership rose to correct the situation. They gave me an excellent trade in allowance and a good deal on my XC60. Rob Sagstetter More

by ktholloway
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman, Rob Miller , Tim Bohn and Tyler Butler

Apr 08, 2026

Tom Kelley Volvo Cars responded

Thank you for trusting us again at Tom Kelley Volvo Cars. We're glad Rob, Ben, Tim, and Tyler were so helpful. We hope you enjoy your new Volvo XC60! Safe travels!

March 03, 2026

Dealership Rating
Employee Rating

Ben Cauffman got us a fantastic deal on our ex90. Great management, nice store, overall an A+ More

by mostlygood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman

Mar 03, 2026

Tom Kelley Volvo Cars responded

Thank you for trusting Ben & the Tom Kelley Volvo Cars team with your recent purchase! We wish you many happy miles in your new EX90 and hope to see you again in the future!

January 28, 2026

Dealership Rating
Employee Rating

Rob and Ben took care of me through the whole process. They really take care of their customers from the sale and all aspects of the service side. If you're looking for a Volvo they are your Team. More

by saspy1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman , Tim Vaughn

Jan 29, 2026

Tom Kelley Volvo Cars responded

It's fantastic to hear Rob and Ben provided excellent support throughout your experience at Tom Kelley Volvo Cars. We're grateful for your kind words and recommendation. If you need anything else, we're here to assist! Safe travels!

January 24, 2026

Dealership Rating
Employee Rating

Very professional staff. Drew Glass was an exceptional consultant and spent time listening to our interests. Nathan, the sales manager as well Tim and Tyler in the service d More

by Mike V.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman, Drew Glass

Jan 26, 2026

Tom Kelley Volvo Cars responded

Hi Mike, we're glad to hear you had a professional experience with Drew, Nathan, and our team at Tom Kelley Volvo Cars. Thank you for choosing us and for sharing your feedback!

December 24, 2025

Dealership Rating
Employee Rating

Sales process went very well. I worked with Ben Cauffman. Ben was very professional and friendly as was the rest of their staff. More

by mikeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman

Dec 26, 2025

Tom Kelley Volvo Cars responded

Hi Mike, it's great to hear that Ben and our team made your sales experience seamless and enjoyable. Enjoy your new vehicle, we hope to see you again at Tom Kelley Volvo Cars.

December 20, 2025

Dealership Rating
Employee Rating

Ben was awesome to work with. Very knowledgeable and very helpful. Everyone that was involved in my purchase was on top of their game. I would highly recommend Ben anytime. More

by craigwalker.realtor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Cauffman

Dec 22, 2025

Tom Kelley Volvo Cars responded

Thank you for the wonderful review! We're thrilled to hear Ben and the team made your experience so positive. We truly appreciate your business and hope you love your new car! -Tom Kelley Volvo Cars

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