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Tom Kelley Volvo Cars

Fort Wayne, IN

4.9
70 Reviews
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910 Ave of Autos

Fort Wayne, IN

46804

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Showing 70 reviews

May 30, 2023

Both Luke and Ben were Professional, Friendly, Fun, and Knowledgeable. I highly recommend working with either gentlemen. More

by tdent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Gordon
May 30, 2023 -

Tom Kelley Volvo Cars responded

Thank you for allowing us to help you with your new vehicle!

May 19, 2023

Luke Gordon was a delight to work with. He held my hand throughout the entire process of ordering and then delivering my Volvo S90. I know he will be helpful as I am sure I will have many q More

by Lake Wawasee Lady
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin , Luke Gordon
May 19, 2023 -

Tom Kelley Volvo Cars responded

Thank you for allowing Luke to help you with your Volvo purchase! Let us know if you need any help in the future!

May 19, 2023

Im located in Oregon and knowing that online purchases of vehicles can be strenuous for both buyer and seller, my online purchase of a 2020 Audi SQ7 from Ft Wayne Indiana was excellent and I truly enjoyed wo More

by danielfprice
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Gordon
May 22, 2023 -

Tom Kelley Volvo Cars responded

Thank you for trusting Luke to help you get your Audi to Oregon! We know remote purchases can be stressful for customers, and we try to make it as easy and painless as possible. Let us know if we can do anything else to help!

May 17, 2023

This is my second purchase from ben and tom kelley. They r always very fair on pricing and have great customer service. I had a question about my new car. Ben sent me a personal video explaining how to More

by Kim66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Tom Kelley Volvo Cars responded

Thank you Kim! We are so happy Ben was able to get you into your new vehicle and was able to help you with a video! Please let us know if we can help with anything else!

May 15, 2023

Was super quick and helpful! Was Knowledgeable about my vehicle and made the experience great! More

by Maya Gordon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Gordon
May 15, 2023 -

Tom Kelley Volvo Cars responded

Thank you Maya! We are so happy Luke and Rob were able to get you into your new vehicle!

May 15, 2023

The dealership was clean, Luke was fantastic at his job! Wouldn't go anywhere else. More

by shadrien_shade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maya Gordon, Luke Gordon
May 16, 2023 -

Tom Kelley Volvo Cars responded

We are so happy Luke and the team were able to help you when you came in to see us! Let us know if we can help in the future!

May 15, 2023

Leased an XC40 through Luke. He was super patient with my presales inquiries and his post sale follow up is impeccable. Definitely one of my best car buying experiences. Austin w More

by Geoffrey Allen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Gordon
May 16, 2023 -

Tom Kelley Volvo Cars responded

Thank you for coming in to look at new vehicles with us! We appreciate you trusting Luke and the rest of our team to help you through the process!

May 15, 2023

The dealership made the SUV purchase very easy. They did a great job of expltthe features of the vehicle. More

by Rlevy 704
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Gordon
May 16, 2023 -

Tom Kelley Volvo Cars responded

Thank you for allowing us to help you with your new SUV! Customer service is very important, so we are glad Luke and Rob were able to meet your expectations!

January 16, 2023

Beautiful showroom. Clean. Friendly service staff and sales personnel. Tim Bone is always very helpful and responsive. Calls back when you leave a message! More

by Pat Hess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

Ben was amazing took care of everything followed up too make sure everything was good and that I was satisfied. Very happy with the service! More

by Sleberly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service man was great also don’t remember his name , Austin Cooney
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