Tom Kelley Volvo Cars

We had every intention of buying a used vehicle and Ben was our salesperson. He did an outstanding job of answering questions and not pressuring us. We actually enjoyed the process interacting with him and was our salesperson. He did an outstanding job of answering questions and not pressuring us. We actually enjoyed the process interacting with him and Jaylon. But we realized that we weren’t ready to buy and Ben had such great customer service and politeness. We took up a lot of his time but through it all Ben was a gentleman and showed great patience with us. More

Pleased with the team effort to assist my wife and I in purchasing our Volvo XC90. Everyone we dealt with were professional, courteous, respectful. The no pressure approach was appreciated. Rob & Jaylon sa purchasing our Volvo XC90. Everyone we dealt with were professional, courteous, respectful. The no pressure approach was appreciated. Rob & Jaylon sales managers, Ben in sales, Linda in helping with paperwork, introduced to Tim in service, and Austin who helped us be more familiar with the car. Would definitely work with these folks again - thanks to all. More

Nothing but lies, deceiving, never fulfilled any promises he listed that would be done via text and email, which in indiana is a legal binding contract. Allowed him proper time to make right, ben has failed he listed that would be done via text and email, which in indiana is a legal binding contract. Allowed him proper time to make right, ben has failed to do so. More

Easy experience from start to finish. The employees seem happy to be at work helping people find what they need. The employees seem happy to be at work helping people find what they need. More

Luke was simply amazing! He made the process so very easy! He worked very hard for me and put me in my dream car!! Everything from our first meeting until the day I drove my He made the process so very easy! He worked very hard for me and put me in my dream car!! Everything from our first meeting until the day I drove my car home he made me feel very important!! Thank you Luke! We will definitely be a returning customer!!! More

We had a great experience. Our salesman, Ben Cauffman, was extremely helpful and very responsive to all my questions. He made the whole process very easy! Our salesman, Ben Cauffman, was extremely helpful and very responsive to all my questions. He made the whole process very easy! More

My experience with Luke Gordon was incredible. From the start to finish he was very attentive to my requests about vehicle information and history. He even put together a quick walk around video o From the start to finish he was very attentive to my requests about vehicle information and history. He even put together a quick walk around video of certain details of the automobile I was interested in. Luke was very pleasant on the phone and in person. I did not feel any pressure to buy and everything was up front and transparent with the transaction. This dealership is about 1.5 hours away from me and it was worth the drive. I'm happy with my purchase and would work with Luke and this dealership again. Sarah Garvin, from the internet department, also helped with some followup information upon request in a very timely manner. Thanks and keep up the great work! You're making car buying what it should be. More

Convenient to get to, was treated very nicely, I would return! Ben was very helpful! Answered all my questions and was helpful in the test drive. He was recommended to me by previous customers. return! Ben was very helpful! Answered all my questions and was helpful in the test drive. He was recommended to me by previous customers. More

The dealership was great. Luke Gordon assisted us on the purchase of the vehicle. There was no pressure on buying a vehicle. He showed us all our options and the vehicle th Luke Gordon assisted us on the purchase of the vehicle. There was no pressure on buying a vehicle. He showed us all our options and the vehicle that we were interested in. He was very professional, pleasant and thorough! I would definitely recommend him to anyone who is interested in Tom Kelley products. Everyone was very knowledgeable about the VOLVO products. We even talked to senior management(Jaylen). He was very nice and thanks us for our interest in the dealership. Could not have asked to be assisted with a better dealership. The experience was great. More