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Tom Kelley Volvo Cars

Fort Wayne, IN

4.9
70 Reviews
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910 Ave of Autos

Fort Wayne, IN

46804

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Showing 70 reviews

November 05, 2023

Easy experience from start to finish. The employees seem happy to be at work helping people find what they need. More

by everhartr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Gordon
Nov 06, 2023 -

Tom Kelley Volvo Cars responded

Thank you for allowing us to help you with your Volvo purchase! We are so glad Luke and Ben were able to help!

September 21, 2023

Luke was a great help in our purchase. Friendly, no pressure, and was willing to stay with us even when we showed up right at closing time! We will definitely call on him again! More

by Traburan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Gordon
September 11, 2023

Luke was simply amazing! He made the process so very easy! He worked very hard for me and put me in my dream car!! Everything from our first meeting until the day I drove my More

by Hpep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, Luke Gordon, Jaylon Daniels
Sep 11, 2023 -

Tom Kelley Volvo Cars responded

We are so happy Luke and the team could help you with your dream car! Please let us know if we can do anything else to help!

August 24, 2023

We had a great experience. Our salesman, Ben Cauffman, was extremely helpful and very responsive to all my questions. He made the whole process very easy! More

by Stacey Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Tom Kelley Volvo Cars responded

Thank you Stacey! We are so glad Ben was able to help you with your new Volvo!

August 22, 2023

Convenient to get to, was treated very nicely, I would return! Ben was very helpful! Answered all my questions and was helpful in the test drive. He was recommended to me by previous customers. More

by dds1106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Hartman , Luke Gordon
Aug 22, 2023 -

Tom Kelley Volvo Cars responded

Thank you for working with us on your Volvo! We are so happy Ben and the team were able to get all your questions answered!

August 22, 2023

My experience with Luke Gordon was incredible. From the start to finish he was very attentive to my requests about vehicle information and history. He even put together a quick walk around video o More

by aldarondo728
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sarah Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Gordon
Aug 23, 2023 -

Tom Kelley Volvo Cars responded

Thank you for allowing us to help you with your Toyota purchase! Buying out of town can be daunting, so we are happy Luke and Sarah were able to get the information you needed in a timely manner. Let us know if you need help in the future!

August 17, 2023

The dealership was great. Luke Gordon assisted us on the purchase of the vehicle. There was no pressure on buying a vehicle. He showed us all our options and the vehicle th More

by wasiks171
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Hartman, Luke Gordon, Jaylon Daniels
Aug 18, 2023 -

Tom Kelley Volvo Cars responded

Thank you for your kind words! We are so happy Luke, Jaylon, and Austin were able to help you with your Volvo. Customer service is very important to us, and we are ecstatic they met your expectations!

August 05, 2023

Luke was very professional and very helpful with our car buying process. Everything went smoothly and was able to answer all our questions! More

by lemlerjp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Gordon
Aug 07, 2023 -

Tom Kelley Volvo Cars responded

We're glad to know that Luke was able to assist you effectively during your car buying process at Tom Kelley Volvo Cars. It's great that everything went smoothly and that all your questions were answered! Thanks for the review.

August 03, 2023

Luke was very thorough and pleasant. If I ever were to buy another Volvo, I would definitely call him. More

by davesltd33S
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Gordon
Aug 03, 2023 -

Tom Kelley Volvo Cars responded

Thank you for working with Luke on your new Volvo! We are so glad he was able to help!

July 29, 2023

Hands down the most wonderful service I have had from Lafayette to Monticello to Peru to North Manchester and Fort Wayne! I will be back! More

by Joripattee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Gordon, Jaylon Daniels
Jul 31, 2023 -

Tom Kelley Volvo Cars responded

Thank you for your kind words! We are so glad Ben, Luke, and Jaylon could help you with your new vehicle!

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