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Tom Kelley Volvo Cars

Fort Wayne, IN

4.9
82 Reviews
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910 Ave of Autos

Fort Wayne, IN

46804

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Showing 82 reviews

April 25, 2025

This was our first experience at Volvo and we pleasantly surprised, everyone was very helpful. More

by rce0600ace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Even though my wife and I live over 80 miles away from the dealership we decided to purchase our Volvo on the 2nd visit. We both felt very comfortable there and very relaxed with everyone we spoke with. More

by Wayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason
Apr 23, 2025 -

Tom Kelley Volvo Cars responded

Wayne, we're delighted to hear that you and your wife felt comfortable during your visits at Tom Kelley Volvo Cars. Thank you for choosing us despite the distance! Enjoy your new Volvo!

April 22, 2025

Very professional and clean environment with a large selection of Volvo XC 60 vehicles! We worked with Ben Cauffman last fall when we happened to be driving through Indiana. He helped us navigate the in More

by JulieJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason
Apr 23, 2025 -

Tom Kelley Volvo Cars responded

JulieJ, we're delighted to hear that Ben and the team at Tom Kelley Volvo Cars made your experience so positive! It's wonderful knowing you found the perfect XC60 despite tariff concerns. Enjoy every mile in your new vehicle, and we look forward to seeing you again!

March 18, 2025

Ben took care of my wife and I as we bought our first Volvo. He knew so many helpful details about the car, and helped everything about the process function smoothly. It was a low pressure situation, a More

by Trever
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason
Mar 18, 2025 -

Tom Kelley Volvo Cars responded

Thank you Trever! We are so glad Ben and Mason were able to help you with your Volvo. Let us know if you need anything in the future!

Mar 18, 2025 -

Tom Kelley Volvo Cars responded

Hi Trever, we're delighted to hear that Ben and Mason made your first Volvo purchase a smooth experience at Tom Kelley Volvo Cars. Thank you for recommending them, and we hope you're enjoying all the features of your new car!

March 17, 2025

Everyone there was extremely knowledgeable, respectful, and considerate of what we wanted. I would recommend them to anyone and continue to purchase vehicles here in the future! More

by Tyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Choka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Tom Kelley Volvo Cars responded

Hi Tyler, thank you for recommending Tom Kelley Volvo Cars! We're delighted to hear that our team provided a respectful and knowledgeable experience. We look forward to assisting with your future vehicle needs! Enjoy your new ride!

March 15, 2025

It took me several visits and test drives to decide on a new car and Ben was patient and helpful through it all. So were the other dealership staff members that I came into contact with. From start to de More

by kdmacmill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man who explained all the technical features after purchase.
Mar 17, 2025 -

Tom Kelley Volvo Cars responded

We are so glad Ben was able to help you with your new Volvo!

Mar 19, 2025 -

kdmacmill responded

I have only good things to say about Mason too, but I just couldn't recall his name when I completed the original survey.

Mar 19, 2025 -

kdmacmill responded

Mason was very helpful too, but I couldn't recall his name when I originally completed the survey.

Mar 19, 2025 -

Tom Kelley Volvo Cars responded

Thank you for mentioning Mason! He is here to help you with any questions in the future as well!

March 01, 2025

This dealership is professional, low pressure, informative, courteous and has been a pleasure to work with. More

by Cathy G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who reviewed the car features with me was very helpful
Mar 03, 2025 -

Tom Kelley Volvo Cars responded

Thank you Cathy! We are so glad Ben and the team were able to help you with your Volvo!

February 14, 2025

By far the best experience I've had purchasing a car. Ben was friendly, patient and knowledgeable. I test drove a handful of vehicles and Ben happily answered all my questions and helped determine which More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Tom Kelley Volvo Cars responded

Thank you Sam! We appreciate you giving Ben the opportunity to help you find your new Volvo!

February 07, 2025

i called ben they day before and he had the truck already to go the next morning. went with me on the test drive. everything looked good, bought the truck and everything was painless More

by scott
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Choka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : dave
Feb 07, 2025 -

Tom Kelley Volvo Cars responded

Thank you for working with Ben and Logan on the Jeep! Let us know if we can help in the future!

December 05, 2024

Great transaction. No hassle, no fuss. In and out in under an hour. Ben was a great salesman and helped out and understood my needs. More

by dirtyharry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Tom Kelley Volvo Cars responded

Thank you for allowing Ben to help you with your vehicle purchase! We are so glad he was able to help!

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