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Tom Kelley Volvo Cars

Fort Wayne, IN

4.9
73 Reviews
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910 Ave of Autos

Fort Wayne, IN

46804

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Showing 73 reviews

December 05, 2024

Great transaction. No hassle, no fuss. In and out in under an hour. Ben was a great salesman and helped out and understood my needs. More

by dirtyharry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Tom Kelley Volvo Cars responded

Thank you for allowing Ben to help you with your vehicle purchase! We are so glad he was able to help!

December 03, 2024

Tom Kelly Volvo was attentive to my needs. The salesman Ben was/is amazing. He made me feel at ease during the entire process. Tom Kelly Volvo is first class all the way. More

by SHANNON30
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Choka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Tom Kelley Volvo Cars responded

Thank you for working with Ben and the team on your new Volvo! If you need anything in the future, please let us know!

December 02, 2024

Top notch experience from the second I walked in. If you want excellence, go here! Ben was wonderful to work with and "heard me". Everything was done through email and one phone call. I picked up More

by Zack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason
Dec 02, 2024 -

Tom Kelley Volvo Cars responded

Thank you Zack! Customer service is very important to us, so we are so glad Ben and Mason were able to provide you an excellent experience! Thank you for working with us!

October 18, 2024

My husband and I were looking to buy our first Volvo XC 60 and wanted a good used low mileage vehicle. Ben Cauffman was our salesman who assisted us. He did a great job answering all of our questions. He m More

by kerryt23
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Tom Kelley Volvo Cars responded

Kerry, we're delighted to hear that Ben provided such a relaxed and informative experience for you at Tom Kelley Volvo Cars. Enjoy your new Volvo XC60!

October 15, 2024

Very pleased with the whole purchasing process and experience The. Salesman was very friendly and welcoming. More

by H2orandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Choka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Tom Kelley Volvo Cars responded

H2orandy, we're delighted to hear that you had a pleasant purchasing experience with our team at Tom Kelley Volvo Cars. Thank you for the kind words!

October 09, 2024

We stop at Tom Kelley and looked at a Expedition that we found online. We then went on to look at five more Expedition at five different dealers that same day. We came back to Tom Kelley and made the purc More

by gretchenkintzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Tom Kelley Volvo Cars responded

Thank you for working with Ben and the team on your Expedition purchase! Customer service is very important to us and we were glad we could meet your expectations!

July 31, 2024

Had a great experience purchasing vehicle as an out of state buyer. Ben Caffman was extremely professional and honest through out the process. He went out of his way to answer my questions including getti More

by ROHAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Choka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin on the shipping and transportation was great to work with as well with contant updates and communication.
Aug 02, 2024 -

Tom Kelley Volvo Cars responded

Rohan, we're delighted to hear that Ben provided such excellent service during your out-of-state purchase at Tom Kelley Volvo Cars. Thanks for the recommendation and enjoy your new vehicle!

June 25, 2024

Wonderful experience and no pressure sales. We highly recommend Tom Kelley Volvo. They have followed up as promised as well. More

by Chefrhonda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Choka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Tom Kelley Volvo Cars responded

Hi Chef Rhonda! We're delighted to hear you had a wonderful experience with us at Tom Kelley Volvo Cars! Thanks for the recommendation and kind words.

April 13, 2024

Thank you Ben and Rob for making the purchase of my Nissan Altima a smooth and effortless transaction! Very pleased with their professional and courteous service. Thank you again for going above and b More

by Michelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Tom Kelley Volvo Cars responded

Hi Michelle, we're glad to know that Ben and Rob made your Nissan Altima purchase a smooth experience at Tom Kelley Volvo Cars. We'll see you next time! Enjoy your new ride!

April 08, 2024

I love the setup of the various dealerships which I think helps with service specialization. Similar to what I experienced in Dublin, Ohio when I lived there and dealt with Midwest Auto Group (ie, MAG More

by dreed56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Choka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Tom Kelley Volvo Cars responded

Thank you for taking a few minutes out of your day to send over a review. We appreciate you giving us the opportunity to work with you on your new Volvo! Please let us know if we can do anything to help in the future!

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