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Tom Kelley Volvo Cars

Fort Wayne, IN

4.9
70 Reviews
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910 Ave of Autos

Fort Wayne, IN

46804

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Showing 70 reviews

October 18, 2024

My husband and I were looking to buy our first Volvo XC 60 and wanted a good used low mileage vehicle. Ben Cauffman was our salesman who assisted us. He did a great job answering all of our questions. He m More

by kerryt23
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Tom Kelley Volvo Cars responded

Kerry, we're delighted to hear that Ben provided such a relaxed and informative experience for you at Tom Kelley Volvo Cars. Enjoy your new Volvo XC60!

October 15, 2024

Very pleased with the whole purchasing process and experience The. Salesman was very friendly and welcoming. More

by H2orandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Choka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Tom Kelley Volvo Cars responded

H2orandy, we're delighted to hear that you had a pleasant purchasing experience with our team at Tom Kelley Volvo Cars. Thank you for the kind words!

October 09, 2024

We stop at Tom Kelley and looked at a Expedition that we found online. We then went on to look at five more Expedition at five different dealers that same day. We came back to Tom Kelley and made the purc More

by gretchenkintzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Tom Kelley Volvo Cars responded

Thank you for working with Ben and the team on your Expedition purchase! Customer service is very important to us and we were glad we could meet your expectations!

July 31, 2024

Had a great experience purchasing vehicle as an out of state buyer. Ben Caffman was extremely professional and honest through out the process. He went out of his way to answer my questions including getti More

by ROHAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Choka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin on the shipping and transportation was great to work with as well with contant updates and communication.
Aug 02, 2024 -

Tom Kelley Volvo Cars responded

Rohan, we're delighted to hear that Ben provided such excellent service during your out-of-state purchase at Tom Kelley Volvo Cars. Thanks for the recommendation and enjoy your new vehicle!

June 25, 2024

Wonderful experience and no pressure sales. We highly recommend Tom Kelley Volvo. They have followed up as promised as well. More

by Chefrhonda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Choka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Tom Kelley Volvo Cars responded

Hi Chef Rhonda! We're delighted to hear you had a wonderful experience with us at Tom Kelley Volvo Cars! Thanks for the recommendation and kind words.

April 13, 2024

Thank you Ben and Rob for making the purchase of my Nissan Altima a smooth and effortless transaction! Very pleased with their professional and courteous service. Thank you again for going above and b More

by Michelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Tom Kelley Volvo Cars responded

Hi Michelle, we're glad to know that Ben and Rob made your Nissan Altima purchase a smooth experience at Tom Kelley Volvo Cars. We'll see you next time! Enjoy your new ride!

April 08, 2024

I love the setup of the various dealerships which I think helps with service specialization. Similar to what I experienced in Dublin, Ohio when I lived there and dealt with Midwest Auto Group (ie, MAG More

by dreed56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Choka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Tom Kelley Volvo Cars responded

Thank you for taking a few minutes out of your day to send over a review. We appreciate you giving us the opportunity to work with you on your new Volvo! Please let us know if we can do anything to help in the future!

April 02, 2024

Top shelf, first class experience from the minute I first walked in the front door. Ben was friendly, knowledgeable, efficient and kind. More

by new volvo fan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Choka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Tom Kelley Volvo Cars responded

Hi! We're delighted to know that you had a first-class experience with Ben at Tom Kelley Volvo Cars! Your kind words are much appreciated. Enjoy your ride and thanks for choosing us!

March 06, 2024

Wow! My husband & I made the trip to Tom Kelley Volvo from Louisville, KY and our experience was well worth the drive. Ben Cauffman was friendly, knowledg More

by katiebinaharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Tom Kelley Volvo Cars responded

Thank you for taking a few minutes to send over a review! We are so happy Ben and Rob could help you with your GMC. Let us know if you need anything in the future!

February 05, 2024

Ben id a great job before and after the sale. Everyone at Kelley Volvo we interacted with made us a priority not just another sale. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Miller
Feb 05, 2024 -

Tom Kelley Volvo Cars responded

Thank you David! We are so glad Ben and Rob were able to help you with your new vehicle!

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