Tom Hesser BMW
Scranton, PA
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132 Reviews of Tom Hesser BMW
Leanne was polite , professional and knowledgeable. It was very easy making an appointment with him. He went beyond the scope to make sure I was happy with everything and I left happy. He took me to th It was very easy making an appointment with him. He went beyond the scope to make sure I was happy with everything and I left happy. He took me to the cashier. He was easy to work with. He was easy to understand. He spoke explain things to me that I could easily understand, he was excellent More
Tammy is the reason I deal with Hesser. She has outstanding customer service skills. Always concerned with having my vehicle in reliable condition for me as a single person.Having someone l She has outstanding customer service skills. Always concerned with having my vehicle in reliable condition for me as a single person.Having someone like her to deal with any issues I might have with my car will keep me a customer of Hesser. I cannot say enough about this employees capabilities. More
We dealt with Brandon and Kayla. They were both very professional and pleasant to work with. Very smooth process from beginning to end. They were both very professional and pleasant to work with. Very smooth process from beginning to end. More
Hesser's service department has been fair with me and efficient each time. I appreciate not being up-sold or feeling pressured to spend more money. The car was finished when planned. The service was what efficient each time. I appreciate not being up-sold or feeling pressured to spend more money. The car was finished when planned. The service was what I needed. I plan to return. More
Leon is an asset to the dealership. He took care of me and my car in a friendly, competent, professional manner. This guy is a gem. don't let him get away. He took care of me and my car in a friendly, competent, professional manner. This guy is a gem. don't let him get away. More