Tom Hesser BMW

Tammy was great service was good also😎y y y y y y y y y More

Treated very nicely and time of service work to be completed was very good and efficient completed was very good and efficient More

I called and got an appointment quickly. Everyone was very friendly and the work was done relatively quickly. I am very satisfied! Everyone was very friendly and the work was done relatively quickly. I am very satisfied! More

Steve did a good job in communicating. Plus ultimately, I was fairly treated which I appreciate. Plus ultimately, I was fairly treated which I appreciate. More

I had an appointment made 7-10 days prior for an error message appearing in dashboard advising service appt. Unfortunately due to very bad weather, I could not bring the vehicle till 2 hours after schedul message appearing in dashboard advising service appt. Unfortunately due to very bad weather, I could not bring the vehicle till 2 hours after scheduled appt. The dealership also had few service techs that could not make it to work that day. Svc advisor STEVE ( do not know last name) was very courteous and accomodating and professional - took the car in for evsl however problem could not be address the problem w vehicle that day, and provided me another appt for a week later. He was very courteous to other BMW customers ON THE PHONE, whkle I was waiting for picking up my vehicle. 5 stars to STEVE at Tom Hesser BMW service dept More

I took my car to get new tires. The communication was good, they did a good job and always try to accommodate my schedule. The communication was good, they did a good job and always try to accommodate my schedule. More

I had a wonderful experience at Tom Hesser BMW. The team was very professional, helpful, making my annual check up go very smoothly. Having just moved to PA after 25 years with another dealership, The team was very professional, helpful, making my annual check up go very smoothly. Having just moved to PA after 25 years with another dealership, this was my first experience here, it was very positive. More

Excellent customer service, very professional, wonderful to have a person actually answer a phone. A+++++ to have a person actually answer a phone. A+++++ More

My recent service on my Silverado was great. Tammy did an excellent job letting me know the status and even called to let me know a fuel filter needed changing. Highly recommend, will definitely Tammy did an excellent job letting me know the status and even called to let me know a fuel filter needed changing. Highly recommend, will definitely be a returning customer. More