Tom Dolan's Reno Mazda Kia

Awesome Experience A HUGE shout out to Ciso our salesman and Baylee our finance manager ...amazing young men that got the job done so quick and painless. We would recomm A HUGE shout out to Ciso our salesman and Baylee our finance manager ...amazing young men that got the job done so quick and painless. We would recommend this dealership to anyone looking for a great car buying experience. Awesome job to everyone that helped us... we will be back. Thank you More

Another Great Buying Experience! I was really wanting the new Telluride. I went in for a test drive with Ciso. I was so impressed that I placed an order for the vehicle. I was told th I was really wanting the new Telluride. I went in for a test drive with Ciso. I was so impressed that I placed an order for the vehicle. I was told that it could be anywhere up to six months. Ciso alley me and let me know that the one I wanted was allocated to them and I was offered first right to buy it. Ciso did an amazing job of keeping me informed on everything. The sale was so smooth. An easy process for such a large purchase. Ciso had us at ease the entire time. He was knowledgeable about the Telluride, a pleasant surprise, as they cannot keep them on the lot! Thank you Ciso and Dolan Kia for a fabulous car buying experience. Robin & Erik More

Impressed Again! This is the third car I have purchased from Dolan Mazda with the last 15 months. I won't get into my personal issue of not being able to keep a car m This is the third car I have purchased from Dolan Mazda with the last 15 months. I won't get into my personal issue of not being able to keep a car more than 24 months, but I will focus on the impressive staff and experience with Dolan Mazda. Specifically Cody, third experience with him and it's obvious why he is in his current position. He's professional, personable and makes things easy. Second car purchased with Ben, again personable, professional and easy to work with. First experience with Jalen, although he's fairly new with Dolan, he's eager to help and is very passionate. I was a pilot in the Navy for over 25 years and most military members are passionate about what they do and it's very refreshing to see passion exhibited within non-military organizations and it's obvious Dolan takes care of it's employees and it's exhibited through how they treat your customers. Baylee, the finance professional was another impressive experience and I didn't buy anything from him only because I can't hold onto cars long enough to take advantage of what you were selling. Nick was my first purchase and one of the reasons I bought the first car and continue to come back to Dolan. Glad to hear Nick was promoted and it was well deserved. I know the owners were aware of an issue I had so I will mentioned that it was addressed and resolved by Cody. Thanks! Troy Pfeffer More

Great experience Our salesman Kyle Lemberes went out of his way to go to multiple Dolan dealerships to get us cars to test drive. Thank you Kyle! Our salesman Kyle Lemberes went out of his way to go to multiple Dolan dealerships to get us cars to test drive. Thank you Kyle! More

Seamless, Efficient, Enjoyable I purchased a vehicle in December 2017 with a great experience so it wasnt a difficult decision to make to return for the purchase of a second car kno I purchased a vehicle in December 2017 with a great experience so it wasnt a difficult decision to make to return for the purchase of a second car knowing I could expect the same service. Outstanding customer service, they do not disappoint! More

Exceptional Dealership I don’t write a ton of reviews, but the staff at Dolan Mazda treated us so well that I’m writing reviews both here and on Yelp. I’ll start by saying I don’t write a ton of reviews, but the staff at Dolan Mazda treated us so well that I’m writing reviews both here and on Yelp. I’ll start by saying that we’ve worked with the Dolans several times now, and the culture at their dealerships is different than what you’ll experience at most dealerships. They of course are trying to sell cars, but they will not pressure you and will treat you kindly and respectfully throughout the process. Our salesman Brandon was very friendly and helpful. He was knowledgeable on their products and was efficient throughout the process. I was especially impressed with John the General Manager. He was kind and honest. He never pressured us to make the final sale, but he helped us explore many alternatives to get the deal done. Finally, Nick and Jason in the business office made document signing an enjoyable process which is unique in my experience. I’ll conclude by saying the Dolans hire good people and have created a culture that provides an exceptional buying experience. I highly recommend visiting a dealership in the Dolan family when considering your next car purchase. More

Delightful and fun . Ciso new his product, he was courteous, helpful and listened to our thoughts and wishes. Product was clean and well priced. Happy campers, Theresa a . Ciso new his product, he was courteous, helpful and listened to our thoughts and wishes. Product was clean and well priced. Happy campers, Theresa and Jerry More

An excellent purchase experience at Dolan Mazda in Reno, NV This past weekend, my wife and I purchased two new 2019 Mazda CX5's from Angel Ramirez. He listened to what I was willing to pay and brought back the This past weekend, my wife and I purchased two new 2019 Mazda CX5's from Angel Ramirez. He listened to what I was willing to pay and brought back the offers I requested with a minimum of back and forth negotiations. Both Angel and the sales Manager, John Elcano listened when I pushed back on the addendum sticker and removed the added costs without any problem. In the end, I paid exactly what I asked for, including the value of the trade I requested, without having to turn the deal or go back and forth with the sales manager. I have owned Acura's, Honda's, Infiniti's, Porsche's, Chrysler's and many other high end vehicles in my lifetime and can honestly say that this was the best purchase experience I have ever had. Shout out as well to Nick Martinez in finance who presented additional value added options and was willing to negotiate a fair price for the extended warranty, pre-paid service and Luxe Protection package I decided to purchase as well. Nick was knowledgeable and to the point about the available value added services without being too pushy on the sales side. His thorough explanations alone are what caused me to buy in to the offers. My wife and I LOVE our new Mazda's and I highly recommend Dolan Auto Group, Angel Ramirez, Nick Martinez and John Elcano for making this a painless experience with their EXCELLENT Customer service. Thank you Team Dolan! More

Best experience buying a car! Great dealership and amazing sales person Cisco! Genuinely nice and extremely knowledgeable. He made the experience super easy, quick and was not push Great dealership and amazing sales person Cisco! Genuinely nice and extremely knowledgeable. He made the experience super easy, quick and was not pushy in the least. Just a great guy. Thanks for a great car and experience! we highly recommend Dolan. More

Angel was Excellent Angel was very helpful and attentive and gave my girlfriend and I space when we needed time to think. Overall Dolan Mazda provided a good buying exper Angel was very helpful and attentive and gave my girlfriend and I space when we needed time to think. Overall Dolan Mazda provided a good buying experience. More