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Tom Dolan's Reno Mazda Kia

Reno, NV

4.5
361 Reviews

9475 S Virginia St

Reno, NV

89521

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Showing 361 reviews

August 07, 2020

Wow! What efficiency in the evening! We arrived after work a little rushed. With finesse they were able to give us the right amount of space to test drive and yet they moved fast when we were ready to dr More

by Hale Carr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza, John Elcano, BAYLEE KENNEDY
Aug 07, 2020 -

Tom Dolan's Reno Mazda Kia responded

Hale, thank you for leaving Dolan Kia a review. It is our goal to find the best option for customers and we hope you are excited to be on the road in your new car!

July 31, 2020

Where do you start? From having the best customer service, Ciso and getting the car I’ve been wanting for some time now. Ciso knew our situation and didn’t stop until we were all happy! Not sure he n More

by Cass Drace
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza
Aug 03, 2020 -

Tom Dolan's Reno Mazda Kia responded

Cass - What can we say to thank you for coming back to Dolan Mazda for a tenth vehicle - wow! It's wonderful to hear that Ciso helped you get into the car you wanted and ensured that you drove home happy. We are delighted to receive this feedback and we look forward to working with you on future purchases.

July 31, 2020

My experience with Ciso was great! Even though they didn’t have the suv on the lot that I wanted Ciso showed me others. After around 4 times coming back & fourth , they got my dream suv in. The New 202 More

by Cali58
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza, Ben Westby
Aug 03, 2020 -

Tom Dolan's Reno Mazda Kia responded

Congratulations on your beautiful new 2021 Kia Telluride! We are delighted to hear that Ciso and Ben helped you get into your dream car. It was our pleasure to assist you and all of us at Dolan Kia are grateful for your business. Thank you so much!

July 23, 2020

I’ve never had such a positive buying experience. Cisco and Nick provided me with professional, friendly, and timely assistance. I will keep my business with the Dolan auto group from now on! More

by Tini
Recommend Dealer
Yes
Employees Worked With
Nick Martinez, Narciso Esparza
Jul 23, 2020 -

Tom Dolan's Reno Mazda Kia responded

We're so proud to have gained you as a loyal customer, Tini! It's wonderful to hear that Ciso and Nick delivered such an exceptionally attentive and efficient car-buying experience. Thank you for trusting Dolan Mazda with your business, and we hope you're enjoying your new vehicle!

July 22, 2020

Many thanks to Ciso, Nick, John and the team at Dolan Mazda! They made buying a car a pleasure. We highly recommend this great team! More

by Cheryl Lewis
Recommend Dealer
Yes
Employees Worked With
Nick Martinez, Narciso Esparza, John Elcano
Jul 23, 2020 -

Tom Dolan's Reno Mazda Kia responded

Thanks for this lovely review, Cheryl! We're so glad to hear that Ciso, Nick, John, and the rest of the team here at Dolan Kia made your car-buying experience so exceptional. We're grateful for your business and your endorsement!

June 18, 2020

This was the easiest car buying experience possible! Ciso helped me get the perfect car! If you need to buy go see him! Amazing and easy! More

by Emileehowe
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza
Jun 19, 2020 -

Tom Dolan's Reno Mazda Kia responded

Emilee, thank you for reviewing Dolan Kia. We're thrilled to hear that Ciso provided you with such a seamless car buying experience. See you next time!

June 10, 2020

CISO WAS GREAT TO DEAL WITH AND SO WAS NICK IN THE FINANCE DEPT. I AM VERY PLEASED WITH THE OVERALL BUYING EXPERIENCE WITH DOLAN!!!! More

by renoscs
Recommend Dealer
Yes
Employees Worked With
Nick Martinez, Narciso Esparza
Jun 10, 2020 -

Tom Dolan's Reno Mazda Kia responded

Thank you for the review! It was our pleasure to work with you here at Dolan Kia, and we hope that you continue to enjoy your newly purchased vehicle!

June 08, 2020

Excellent experience, knowledgeable and patient employees. We are very happy with the experience and appreciate the effort put forth by everyone we worked with. Love our new car! More

by JG
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza
Jun 09, 2020 -

Tom Dolan's Reno Mazda Kia responded

It makes us smile to hear that you love your new vehicle - congratulations! All of us at Dolan Kia are happy to read positive feedback and truly appreciate you supporting us with a wonderful review. Thank you for your business.

March 07, 2020

Ciso and Baylee helped me through leasing my first vehicle. Customer service was great, friendly, and knowledgeable. I was looking to be at a certain number for my monthly bill and they helped make th More

by stephanie
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza, BAYLEE KENNEDY
Mar 09, 2020 -

Tom Dolan's Reno Mazda Kia responded

Stephanie, thank you for taking the time to leave Dolan Kia a review! It's wonderful to hear that Ciso and Baylee took care of you and helped you get into a new vehicle. We wish you safe travels in your Mazda CX-5!

February 12, 2020

The staff was extremely helpful, never pushy. Got me the best deal on my trade in and worked to stay in my budget. Thank you! More

by Staceyrearick77
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza, BAYLEE KENNEDY
Feb 12, 2020 -

Tom Dolan's Reno Mazda Kia responded

Stacey, thank you for taking the time to leave Dolan Kia a review. We're thrilled to hear that our team took care of you!

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