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Tom Dolan's Reno Mazda Kia

Reno, NV

4.3
363 Reviews

9475 S Virginia St

Reno, NV

89521

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Showing 363 reviews

January 27, 2021

Narciso Esparza was more than wonderful to work with. I needed a safer and more reliable car for my family but due to Covid restrictions I had to do everything via phone and e-mail. Narciso was amazing- I More

by Amandaedoss4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza, BAYLEE KENNEDY
Jan 27, 2021 -

Tom Dolan's Reno Mazda Kia responded

Amanda, we couldn't be happier that you are a satisfied customer! It is gratifying to hear that Narciso made the purchase process smooth and seamless, and helped you drive away with the car of your dreams. Thank you for choosing Dolan Mazda and sharing your fantastic feedback. We wish you safe travels in your new car, and a healthy, happy 2021!

January 22, 2021

Excellent customer service..Fast...efficient and the Excellent customer service.. Fast...efficient and the rate was within my budget...afternoon appointment which is what I prefer...courtesy car wash... More

by gdubbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Thayer
Jan 22, 2021 -

Tom Dolan's Reno Mazda Kia responded

We are happy we could help! Thank you for choosing Dolan Mazda and sharing your experience! We hope to have the opportunity to assist you again down the road.

January 15, 2021

Such a wonderful experience! Very respectful people! And extremely easy to work with. Made this experience so wonderful and not stressful. I definitely will recommend! More

by Hailleelynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza
Jan 18, 2021 -

Tom Dolan's Reno Mazda Kia responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Dolan Mazda, and we hope to see you again sometime!

December 31, 2020

I am so happy with my purchase! The team made this buying experience one of my best! I’ll definitely be buying my next vehicle from them as well! More

by Deannahohl143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza, BAYLEE KENNEDY
Jan 04, 2021 -

Tom Dolan's Reno Mazda Kia responded

We are so happy we could help, Deanna. Thank you for giving Dolan Mazda your business and congratulations on your new car!

December 26, 2020

Excellent service on anything that has brought me in to the dealership. Service done on time, as promised. A nuce waiting area. Everything explained fully. More

by jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 28, 2020 -

Tom Dolan's Reno Mazda Kia responded

We really appreciate this feedback about our service and facilities! It's great to hear that your recent visit with us went smoothly. Thank you so much from our Dolan Mazda team!

December 08, 2020

Ciso, John and Nick were absolutely awesome! Along with Mark Miller from the Dolan Auto Group! The whole crew was amazing and worked with us to get my mom the car she always wanted. Great experience! More

by shirleygilpin51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Martinez, Narciso Esparza, John Elcano
Dec 09, 2020 -

Tom Dolan's Reno Mazda Kia responded

Hi Shirley - Thank you for the kind words! We are thrilled to hear that you had such a seamless purchase experience working with the Dolan Mazda team. We appreciate your business and will be sure to pass on the kind words to Ciso, John, Nick, and Mark. Congratulations to your mother on her new vehicle, and we are wishing her many safe and happy miles!

November 18, 2020

Professional, reliable, friendly, would bring car back for any additional service. And would recommend to friends and family. Seevice department was very accomadating and helpful. More

by brenzota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in service
Nov 18, 2020 -

Tom Dolan's Reno Mazda Kia responded

Your feedback means so much to us! We strive to provide exceptional service and it is fantastic to hear that our Dolan Mazda team hit the mark!

Nov 18, 2020 -

brenzota responded

Professional, reliable, friendly, would bring car back for any additional service. And would recommend to friends and family. Seevice department was very accomadating and helpful.

September 23, 2020

In five decades of buying cars, we have never ever had a better experience, truly! ask for Narciso Esparza at Dolan Mazda Kia, stress free and zero anxiety experience! More

by Happy customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza
Sep 23, 2020 -

Tom Dolan's Reno Mazda Kia responded

Thank you for taking the time to review us! The team works hard to deliver transparent and pressure-free service, and it is great to hear that this was reflected in your experience working with Narciso. Congratulations on your new vehicle and we hope to work with you again at Dolan Kia!

September 10, 2020

From the moment I walked on to this dealership and all through my negotiations and finding a car and so forth, it was a very pleasant experience. More

by Brieken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Paxton, Nick Martinez, Narciso Esparza
Sep 11, 2020 -

Tom Dolan's Reno Mazda Kia responded

Thank you for the review! It was our pleasure to assist you here at Dolan Kia, and we hope that you continue to enjoy your newly purchased vehicle!

September 05, 2020

Narciso was great to work with. Definitely would see him again for a vehicle purchase. H really assisted me with making this purchase. Nick in Finance was good also. More

by Lauriedemaine
Recommend Dealer
Yes
Employees Worked With
Nick Martinez, Narciso Esparza
Sep 06, 2020 -

Tom Dolan's Reno Mazda Kia responded

Thank you so much for your 5-star review of Dolan Kia! We are so pleased you had a great experience working with Narciso. We sincerely appreciate your business and hope to work with you again soon!

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