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Tom Dolan's Reno Mazda Kia

Reno, NV

4.5
361 Reviews

9475 S Virginia St

Reno, NV

89521

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Showing 361 reviews

June 30, 2021

Thank you Pasha. What an incredibly professional and caring experience I had in purchasing my new CX9. I will never go any place else. I will tell everyone about you. You, Cody and Baylee made everyt More

by Kaydeebrownlee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shehar Yaar Pasha, Cody Paxton, Narciso Esparza, BAYLEE KENNEDY
Jul 01, 2021 -

Tom Dolan's Reno Mazda Kia responded

Congratulations on your Mazda CX-9! It makes our day to hear Pasha welcomed you into the Dolan Mazda dealership and provided a seamless and informative car-buying experience. We will be sure to let Pasha, Cody, and Baylee know you appreciated the help. Enjoy!

Jul 01, 2021 -

Kaydeebrownlee responded

Thank you, again.

June 29, 2021

Our best car buying experience EVER and a car we absolutely LOVE! From the time Brady connected us with his team, the process went flawlessly and quickly. We had no idea how difficult it was findin More

by Dan and Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shehar Yaar Pasha "Pash"---FIVE STARS!!!!, Cody Paxton, BAYLEE KENNEDY
Jun 29, 2021 -

Tom Dolan's Reno Mazda Kia responded

Dan and Linda - What a fantastic review! It means so much that you would say you had your best car-buying experience working with our Dolan Mazda team. We really appreciate you sharing such excellent feedback about Brady, Cody, Baylee, and Pash. It's so important that our customers feel comfortable behind the wheel and we are glad you could get acquainted with the features of your Kia Stinger Scorpion GT2. Thank you for your business!

May 02, 2021

People are nice,customer oriented specially our salesman named Daniel who was always smiling and polite.They really have teamwork.I would recommend a friend to purchase car at Reno Mazda. More

by Eddie Padua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel , Narciso Esparza
May 03, 2021 -

Tom Dolan's Reno Mazda Kia responded

Eddie - Thank you so much for recommending Dolan Mazda! We are thrilled to hear that Daniel provided excellent service and appreciate you mentioning him. Congratulations and safe driving in your new vehicle!

April 08, 2021

Just want to take a minute and shout out Kyle from Mazda! He’s incredible, he helped me out a few months ago and we couldn’t make a deal. I came back March 30 and he jumped right in ran and grabbed a CX3 the More

by Breiahill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Lemberes, Cody Paxton, BAYLEE KENNEDY
Apr 08, 2021 -

Tom Dolan's Reno Mazda Kia responded

Reviews like this one always make our day! It's fantastic to hear that Kyle went above and beyond to make your car-buying experience so special, and we'll be sure to pass along your kind words to him. Welcome to the Dolan Mazda family, and congratulations on your new Mazda CX-3!

March 03, 2021

The customer service at Dolan Mazda was outstanding. Steve was polite & VERY informative I truly appreciated his help & guidance with my Mazda. Thank you Steve!! More

by Patti_350z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 03, 2021 -

Tom Dolan's Reno Mazda Kia responded

Thank you for trusting Dolan Mazda with your business! We couldn't be happier to hear that Steve took such great care of you and made you a happy customer. See you next time!

March 02, 2021

Ciso was an amazing help to us as we ordered and waited for our new Telluride. We now have it and he was so helpful in getting all the features set up with us and making the process go smoothly. Thank you! More

by Lauraosness
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza, John Elcano
Mar 03, 2021 -

Tom Dolan's Reno Mazda Kia responded

Laura - Congratulations on your new Kia Telluride! We are so happy to hear that Ciso helped your buying process go smoothly. Thank you for trusting your business with Dolan Mazda!

February 22, 2021

Dolan Mazda has been nothing but amazing I g! From purchasing my cute Penelope, to my last 2 service appointments! I love my car, and Dolan Mazda! 🙏👩🥰🚙 More

by svinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALEX HAWVICHORST
Feb 22, 2021 -

Tom Dolan's Reno Mazda Kia responded

Thank you for the glowing review! We strive to deliver a seamless experience for our guests, and we appreciate the kind words. Drive safely, and we hope to see you again at Dolan Mazda!

February 11, 2021

I liked the convenience of filling out most of the required paperwork over the phone and online. It made the in person part much easier and much quicker than the traditional car buying process. More

by KirstenV
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza
Feb 12, 2021 -

Tom Dolan's Reno Mazda Kia responded

Kirsten - Thank you for the great feedback! We are proud to have earned your business and happy to hear that you had such an accommodating experience working with the team. Congratulations on your new vehicle, and enjoy it! We hope to see you back at Dolan Mazda next time!

January 27, 2021

Narciso Esparza was more than wonderful to work with. I needed a safer and more reliable car for my family but due to Covid restrictions I had to do everything via phone and e-mail. Narciso was amazing- I More

by Amandaedoss4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza, BAYLEE KENNEDY
Jan 27, 2021 -

Tom Dolan's Reno Mazda Kia responded

Amanda, we couldn't be happier that you are a satisfied customer! It is gratifying to hear that Narciso made the purchase process smooth and seamless, and helped you drive away with the car of your dreams. Thank you for choosing Dolan Mazda and sharing your fantastic feedback. We wish you safe travels in your new car, and a healthy, happy 2021!

January 22, 2021

Excellent customer service..Fast...efficient and the Excellent customer service.. Fast...efficient and the rate was within my budget...afternoon appointment which is what I prefer...courtesy car wash... More

by gdubbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Thayer
Jan 22, 2021 -

Tom Dolan's Reno Mazda Kia responded

We are happy we could help! Thank you for choosing Dolan Mazda and sharing your experience! We hope to have the opportunity to assist you again down the road.

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