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Tom Dolan's Reno Mazda Kia

Reno, NV

4.6
358 Reviews

9475 S Virginia St

Reno, NV

89521

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Showing 358 reviews

April 08, 2021

Just want to take a minute and shout out Kyle from Mazda! He’s incredible, he helped me out a few months ago and we couldn’t make a deal. I came back March 30 and he jumped right in ran and grabbed a CX3 the More

by Breiahill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Lemberes, Cody Paxton, BAYLEE KENNEDY
Apr 08, 2021 -

Tom Dolan's Reno Mazda Kia responded

Reviews like this one always make our day! It's fantastic to hear that Kyle went above and beyond to make your car-buying experience so special, and we'll be sure to pass along your kind words to him. Welcome to the Dolan Mazda family, and congratulations on your new Mazda CX-3!

March 03, 2021

The customer service at Dolan Mazda was outstanding. Steve was polite & VERY informative I truly appreciated his help & guidance with my Mazda. Thank you Steve!! More

by Patti_350z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 03, 2021 -

Tom Dolan's Reno Mazda Kia responded

Thank you for trusting Dolan Mazda with your business! We couldn't be happier to hear that Steve took such great care of you and made you a happy customer. See you next time!

March 02, 2021

Ciso was an amazing help to us as we ordered and waited for our new Telluride. We now have it and he was so helpful in getting all the features set up with us and making the process go smoothly. Thank you! More

by Lauraosness
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza, John Elcano
Mar 03, 2021 -

Tom Dolan's Reno Mazda Kia responded

Laura - Congratulations on your new Kia Telluride! We are so happy to hear that Ciso helped your buying process go smoothly. Thank you for trusting your business with Dolan Mazda!

February 22, 2021

Dolan Mazda has been nothing but amazing I g! From purchasing my cute Penelope, to my last 2 service appointments! I love my car, and Dolan Mazda! 🙏👩🥰🚙 More

by svinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALEX HAWVICHORST
Feb 22, 2021 -

Tom Dolan's Reno Mazda Kia responded

Thank you for the glowing review! We strive to deliver a seamless experience for our guests, and we appreciate the kind words. Drive safely, and we hope to see you again at Dolan Mazda!

February 11, 2021

I liked the convenience of filling out most of the required paperwork over the phone and online. It made the in person part much easier and much quicker than the traditional car buying process. More

by KirstenV
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza
Feb 12, 2021 -

Tom Dolan's Reno Mazda Kia responded

Kirsten - Thank you for the great feedback! We are proud to have earned your business and happy to hear that you had such an accommodating experience working with the team. Congratulations on your new vehicle, and enjoy it! We hope to see you back at Dolan Mazda next time!

January 27, 2021

Narciso Esparza was more than wonderful to work with. I needed a safer and more reliable car for my family but due to Covid restrictions I had to do everything via phone and e-mail. Narciso was amazing- I More

by Amandaedoss4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza, BAYLEE KENNEDY
Jan 27, 2021 -

Tom Dolan's Reno Mazda Kia responded

Amanda, we couldn't be happier that you are a satisfied customer! It is gratifying to hear that Narciso made the purchase process smooth and seamless, and helped you drive away with the car of your dreams. Thank you for choosing Dolan Mazda and sharing your fantastic feedback. We wish you safe travels in your new car, and a healthy, happy 2021!

January 22, 2021

Excellent customer service..Fast...efficient and the Excellent customer service.. Fast...efficient and the rate was within my budget...afternoon appointment which is what I prefer...courtesy car wash... More

by gdubbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Thayer
Jan 22, 2021 -

Tom Dolan's Reno Mazda Kia responded

We are happy we could help! Thank you for choosing Dolan Mazda and sharing your experience! We hope to have the opportunity to assist you again down the road.

January 15, 2021

Such a wonderful experience! Very respectful people! And extremely easy to work with. Made this experience so wonderful and not stressful. I definitely will recommend! More

by Hailleelynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza
Jan 18, 2021 -

Tom Dolan's Reno Mazda Kia responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Dolan Mazda, and we hope to see you again sometime!

December 31, 2020

I am so happy with my purchase! The team made this buying experience one of my best! I’ll definitely be buying my next vehicle from them as well! More

by Deannahohl143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza, BAYLEE KENNEDY
Jan 04, 2021 -

Tom Dolan's Reno Mazda Kia responded

We are so happy we could help, Deanna. Thank you for giving Dolan Mazda your business and congratulations on your new car!

December 26, 2020

Excellent service on anything that has brought me in to the dealership. Service done on time, as promised. A nuce waiting area. Everything explained fully. More

by jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 28, 2020 -

Tom Dolan's Reno Mazda Kia responded

We really appreciate this feedback about our service and facilities! It's great to hear that your recent visit with us went smoothly. Thank you so much from our Dolan Mazda team!

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