Tom Dolan's Reno Mazda Kia
Reno, NV
Filter Reviews by Keyword
By Type
Showing 358 reviews
Great Customer Service I came in to turn in my lease and to re-lease another vehicle. Kaesey was very helpful and knowledgeable. I was in and out in no time. Good experience I came in to turn in my lease and to re-lease another vehicle. Kaesey was very helpful and knowledgeable. I was in and out in no time. Good experience. He did a great job. I was happy and will definitely recommend. More
Fantastic Trisha was fantastic with helping me pick the exact car I wanted. She made buying a car a blast she had all the information I needed and even more. Trisha was fantastic with helping me pick the exact car I wanted. She made buying a car a blast she had all the information I needed and even more. Skeeter made the finance paperwork go smooth and he covered everything so nothing was left out. This dealership and its employees are amazing. More
A great family experience. Our daughter in law bought a Kia Sorrento thru Cody Paxton a year ago. Her parents bought one a short time later. We went a couple of weeks ago. We fo Our daughter in law bought a Kia Sorrento thru Cody Paxton a year ago. Her parents bought one a short time later. We went a couple of weeks ago. We found out that Cody is not a "car salesman". He really is a product specialist. He took all the time we needed to answer plenty of questions and explain the car to us. There was another young man, I believe his name was Christian, who climbed in the car with us after we bought it and taught us how to use some of the electronics. This was a big help. This dealership thought of everything to get us on our way. The most pleasant experience I have had in buying a new car. More
Kia rocks! I came in looking at what I thought I wanted but after talking with Cody and him asking me some questions he was able to steer me in the direction of I came in looking at what I thought I wanted but after talking with Cody and him asking me some questions he was able to steer me in the direction of something that fit my lifestyle more than I could imagine! This was by far the best buying experience I have ever had. More
Great Service Cody Paxton and his team were great! From our first test drive... to our 2nd... and 3rd (almost did an overnight test as well) they've been patient an Cody Paxton and his team were great! From our first test drive... to our 2nd... and 3rd (almost did an overnight test as well) they've been patient and upfront with us. They've answered all of our questions and never pressured us into making this tough decision. Me and my family were shopping for a Kia Sedona and despite not finding what we wanted/needed at first in their current inventory, we did get a great deal on a higher trim. We ended up coming back three times undecided and with more questions but Cody never wavered or gave up. We truly appreciate what the Kia team has done and we look forward to working with them again. From me and my growing family... Thank you for a job well done! More
Amazing customer service Trisha, Skeeter and Jeremy were all amazing. We told them we were looking to trade in 2 wheel drive Tacomas for 4 wheel drive. After asking a number Trisha, Skeeter and Jeremy were all amazing. We told them we were looking to trade in 2 wheel drive Tacomas for 4 wheel drive. After asking a number of questions, Jeremy and Trisha had three rigs for us to look at when we arrived. However, our girls decided they wanted to go slightly larger. Trisha was totally patient, and listened closely to what they were looking for. She drove us to two other Dolan lots and found two perfect rigs. Skeeter worked up the financials sooo quickly. Both of them told us how much they like working for Jeremy. Jeremy really stresses doing it the "Dolan way", and they all certainly did. We will be recommending this crew to anyone we can. They were wonderful. More
The best Trisha went far above and beyond to make us happy with our purchase. Follow up was amazing and her listening skills excellent. Trisha made us feel com Trisha went far above and beyond to make us happy with our purchase. Follow up was amazing and her listening skills excellent. Trisha made us feel comfortable with such a large purchase More
Great customer service We found Trisha to be an honest and friendly sales associate. She was happy to answer any of our questions and made us feel comfortable during our car We found Trisha to be an honest and friendly sales associate. She was happy to answer any of our questions and made us feel comfortable during our car buying experience. I know that she had our best interest in mind and helped us to find the best car to fit our needs. More
bought a new car had done our research & Kaesey Apo was able to quickly directly us to choices & a test drive. he was knowledgeable, had a great attitude towards his had done our research & Kaesey Apo was able to quickly directly us to choices & a test drive. he was knowledgeable, had a great attitude towards his job & employer & made this the easiest car purchase we've ever made in 55 years. More
Zoom Zoom right off the lot! Kasey helped me figure out which size SUV would work with my hobbies and life style. He showed me a Ford Escape that I saw on the website and a Mazda Kasey helped me figure out which size SUV would work with my hobbies and life style. He showed me a Ford Escape that I saw on the website and a Mazda CX-5, which I ultimately went with the Mazda. He was super helpful and definitely knowledgeable, him and my boyfriend were nerding out about the new Miata's coming to the US. He helped me with getting the payments within my budget and everything worked out great! More