Tom Dolan's Reno Mazda Kia

Great Experience We came in for a used car, but that didn't work out. Trisha worked with us and we ended up driving off in a new car. No hassle at all. We came in for a used car, but that didn't work out. Trisha worked with us and we ended up driving off in a new car. No hassle at all. More

"Above and Beyond" My husband and I purchased a new 2016.5 Mazda CX 5 Touring on November 11th. We had a few options that we wanted, including Navigation and Sirius XM My husband and I purchased a new 2016.5 Mazda CX 5 Touring on November 11th. We had a few options that we wanted, including Navigation and Sirius XM radio. Dealing with Dolan Mazda was so different from the other dealerships that we had contact with. Everyone was extremely helpful, friendly, professional and never overbearing. At the end, when they were going over the features of the car, we asked why the "XM" radio was greyed out. We were told that it just needed to be activated. As it turned out, through some miscommunication, this was not the case. We were, needless to say, very upset. After my husband contacted Ryon Walker and John Elcano with Dolan Mazda Kia we were told to come in and they would take care of us. Knowing how some of the dealerships that we had worked with in the past were, we were quite anxious. This was not the case with Dolan Mazda Kia. The deal they made for us was truly amazing. We drove home in a new Mazda CX 5 Grand Touring, including the Sirius XM and many more options that our first CX 5 did not have. We can not compliment upper management and John Elcano enough for his patience and professionalism. Dolan Mazda Kia came through "above and beyond" what any other dealership would ever have done. We also want to thank Kaesey Apo for his professionalism and help and Nick Martinez for your help and kindness. Thank you Dolan Mazda Kia! We would highly recommend this dealership to anyone. We will be back! More

Easy, friendly new Kia purchase My wife and I bought a new 2016 Kia. It was an excellent experience. Great and friendly service, easy financing, easy overall process with exceptional My wife and I bought a new 2016 Kia. It was an excellent experience. Great and friendly service, easy financing, easy overall process with exceptional warranty, service plan and more. Trisha and Travis were professional, helpful and we are completely satisfied! Thanks! Sean M. More

Kind, collaborative dealership and staff I am very impressed with this dealership, their customer service, and collaborative approach. I highly recommend them, and thank Jeremy Park for the e I am very impressed with this dealership, their customer service, and collaborative approach. I highly recommend them, and thank Jeremy Park for the excellent service. More

Great service I recently had flood damage to my 2014 CX-5 in which it was totaled. I had come in to look for a replacement on 1/10 but couldn't sign that day due to I recently had flood damage to my 2014 CX-5 in which it was totaled. I had come in to look for a replacement on 1/10 but couldn't sign that day due to the car not officially being "totaled". Here I met with Kaesey and Cody to discuss my situation. I purchased a new CX-5 Touring on 1/13. Kaesey kept in contact throughout the entire week and once the total loss was confirmed, I called Kaesey, in which he got the car ready to go for a drive. After the quick test drive (I was already quite familiar with the handling of the CX-5), I went over the cool new features of the upgrade from the Sport trim of my old model to the Touring trim of the new one. He was very knowledgeable in the technology of the car. Once we worked out a deal, Skeeter and Cody worked through with me in finance. They were able to get me the interest rate I was looking for and was happy to drive home in my new car! More

Buying made easy Such an easy process! I had recently bought a car st another dealership, and I wasn't completely happy with it. I decided to do more research and trad Such an easy process! I had recently bought a car st another dealership, and I wasn't completely happy with it. I decided to do more research and trade it in. I came to Mazda and everything was so easy and I came out with a great car at a great price. So happy with my choice. Thank you! More

Left with a new Car Really good service. They guide you and are patient during the buying/leasing process. They really made it easy to come home with a car. Really good service. They guide you and are patient during the buying/leasing process. They really made it easy to come home with a car. More

My cx3 Cody was a very nice sales person and knowledgeable. He new all the features on my car and before and during test drive explained. Not pushy at all an Cody was a very nice sales person and knowledgeable. He new all the features on my car and before and during test drive explained. Not pushy at all and that made fir s pleasant experience. His assistant was very nice also. More

Knowledgeable personnel, friendly Great service. Knowledgeable. We started at Dolan Toyota but ended up at Mazda and couldn't be happier! The staff were considerate and accommodatin Great service. Knowledgeable. We started at Dolan Toyota but ended up at Mazda and couldn't be happier! The staff were considerate and accommodating. Thank you! More

First time car buyer As a new car buyer, the experience can be daunting. Jenn at Dolan Mzda-Kia made the experience enjoyable and easy. She was very accommodating to my si As a new car buyer, the experience can be daunting. Jenn at Dolan Mzda-Kia made the experience enjoyable and easy. She was very accommodating to my situation (I mean who buys a car in 5" of snow!) and even came in on her day off to help me out! While, purchasing the car, Skeeter made the financing very simple and easy to understand. Overall, they provided me with a great first time car buying experience! More