Tom Dolan's Reno Mazda Kia

A Painless Process Nick was great to deal with, listened to what we were looking for and made it all come together. He definitely made the car buying process not a painf Nick was great to deal with, listened to what we were looking for and made it all come together. He definitely made the car buying process not a painful one, and we are thankful for that!!! Thanks, Nick!! More

Best experience Ciso is awesome. I never thought that car buying experience can be so comfortable. I live in CA and was looking for the best deal, so did the deal D Ciso is awesome. I never thought that car buying experience can be so comfortable. I live in CA and was looking for the best deal, so did the deal Dolan Kia over email. Since I needed to fly to Reno, I wanted to make sure that I had final terms before I decide to fly. Ciso confirmed that I had the final terms and there were no surprises. He replied to my question at late night and on the day of the purchase he even came to pick me up at the airport. He was never pushy and paid attention to my needs. This was the best car buying experience. I highly recommend Ciso. More

Excellent customer service, no numbers games Kasey was super helpful pointing out differences in the 2 cars I was interested in. Even after I made it clear I was the most interested in the numbe Kasey was super helpful pointing out differences in the 2 cars I was interested in. Even after I made it clear I was the most interested in the numbers and keeping them small, he then unlike other dealerships gave me things to keep in mind. He stayed with me through the whole process. For my car set up for me to take. When I noticed later I didn't have a manual he emailed me a link to one. When I had a problem with the car a week later he helped reassure me that he would have his manager looped in, and was key in the fix, rental and everything being paid by the dealership. When I get another car or a friend is looking, I'll gladly send them to Kasey, knowing they'll be in good hands. More

Great service at Dolan Mazda Kia Today I bought a brand new Kia Sportage. It was by far the pleasant experience I have ever had purchasing a new car. Everyone was so friendly and hel Today I bought a brand new Kia Sportage. It was by far the pleasant experience I have ever had purchasing a new car. Everyone was so friendly and helpful. Especially our salesman Narcisco. He was wonderful. I highly recommend Dolan Mazda Kia for anyone who is looking to purchase a car. More

2017 CX-3, Zoom Zoom Ciso was very professional and helpful. No pressure. He was a pleasure to work with. I would highly recommend him to friends and family. Steve Harris Ciso was very professional and helpful. No pressure. He was a pleasure to work with. I would highly recommend him to friends and family. Steve Harris was also very professional in handling the business end of the car purchasing experience. He represented himself and the dealership with the highest of standards. Each of the staff members were courteous and worked well together. We received a follow-up call the next day from Mercedes inquiring if there were any other questions we had and if she could be of any further assistance. The Dolan Team model is being well executed at the Dolan Reno Mazda dealership. Two Thumbs Up! More

Great experience! Probably one of the best car buying experiences I've ever had! Ciso, Steve and Nicole were great and although it was a long day, I was not disappointe Probably one of the best car buying experiences I've ever had! Ciso, Steve and Nicole were great and although it was a long day, I was not disappointed with the level of service. Thanks for everything! More

Jennifer and Kaesey are amazing! Would definitely recommend My husband and I had an amazing experience with the Dolan Mazda Kia. We first went in during early February to look at the Mazda CX9. Jennifer showed My husband and I had an amazing experience with the Dolan Mazda Kia. We first went in during early February to look at the Mazda CX9. Jennifer showed us the Mazda and let us sit in it. We let her know that we wanted to save up a big down payment, so we were going to try to buy in about a year. Even though she knew we weren’t expecting to buy she was still so helpful and talked to us like she was going to make a sale. She was honest and told us what people didn’t like about the Mazda and we realized, we agreed with them. She suggested we looked at the Kia Sorento, so she took us over next door and let us sit in the Kia and talked to us for almost an hour. We found out that they are not based on commission, so they don’t try and sell you things you don’t need and you could tell they were much more honest and friendly than the other dealerships we went to. Fast forward a month and a half and we decided that it would be better to buy our car now, rather than wait. We went back to the Kia dealership and Jennifer had been promoted, so Casey helped us out. He was just as amazing as Jennifer, very knowledgeable and friendly. He took us test driving and by the end of the day we were sold. Everyone we dealt with at the dealership was so awesome, and again, I love that they do not work off of commission. It made the whole process much less stressful. I, personally, hate dealing with pushy sales people. Jennifer and Casey were so trustworthy, and would tell you cons as well as pros, so you knew exactly what you were getting. We would definitely recommend buying your cars from this dealership. More

They bent over backwards for us. After many hours of trying to find the right deal, I decided to shop around. I took their last VERY good offer to another dealership where they had th After many hours of trying to find the right deal, I decided to shop around. I took their last VERY good offer to another dealership where they had the same car, all the same options and almost the same milage, The other dealership said there was NO WAY they could match the offer, so back to Dolan I went and they honored the offer with no problems. I highly recommend!! More

CISO ESPARZA/DOLAN FAMILY CISO ESPARAZA is an excellent customer serve individual for only being a 4 month employee. that TEAM sales method should be a model for all car dealer CISO ESPARAZA is an excellent customer serve individual for only being a 4 month employee. that TEAM sales method should be a model for all car dealers. I've been doing personal & now fleet business with DOLAN AUTO GROUP a very long time! The second generation of THE DOLAN Family are leaders in our community & entire management staff as well. Tom Dolan & Mazda should be elated. CX-9 2017 Signature is the finest vehicle I've ever had & I'm 70!! GREAT JOB TO ALL!!! More

Helpful with a capital H Though Car shopping is stressful experience, I had a decent time with Ciso. He was very helpful and I recommend him for anyone looking to get a car. Though Car shopping is stressful experience, I had a decent time with Ciso. He was very helpful and I recommend him for anyone looking to get a car. More