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Tom Dolan's Reno Mazda Kia
Reno, NV
358 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 358 reviews
July 23, 2017
Awesome Dealership! I purchased 2017 Kia Niro EX. The dealer is really patient and followed my goal and requirements. He worked with me making sure I feel more comfortabl I purchased 2017 Kia Niro EX. The dealer is really patient and followed my goal and requirements. He worked with me making sure I feel more comfortable with payment and interests. I really appreciated it alot. Thank you! More
by Blue_Zarco2017
Employees Worked With
Narciso Esparza
July 22, 2017
Great dealership! We purchased a new Kia Soul to tow behind our RV today from this dealership. Our salesperson Nick, was awesome, he went the extra mile for us and fou We purchased a new Kia Soul to tow behind our RV today from this dealership. Our salesperson Nick, was awesome, he went the extra mile for us and found me just what I was looking for. The person at the Service desk, whose name was also Nick was very helpful in helping us purchase Kayak racks and they installed them right then! The people who handled the paperwork were nice and very efficient, and finally Lisa who went out and explained the "goodies" in the car was very helpful and paired both of our phones for us. Thank you to the entire staff at Dolan Mazda Kia for making this such an easy and pleasurable experience. More
by MtnMary
Employees Worked With
Nick Martinez
July 15, 2017
Our New Kia Sportage From start to finish, everyone was great! Cody was a very nice guy to work with. He was knowledgeable, fun and pleasant. He made sure we had cold wate From start to finish, everyone was great! Cody was a very nice guy to work with. He was knowledgeable, fun and pleasant. He made sure we had cold water and drinks on this hot day. The 2 from finance were so nice and helpful they seemed to share in our excitement about buying our new car. The girl who helped with tech answered all of our questions making us comfortable using the technology of the Sportage. What a great team! You can be very proud of them and the way they treat their customers. More
by Maureen KATENAY
Employees Worked With
Cody Paxton, Nick Martinez, Alex Jovel
July 12, 2017
Bought a 2016 Kia soul Love everyone at this dealership all were friendly and helpful!! Special thanks to Ciso, Cody and Sara you guys rock!! Drove my car off lot with a hug Love everyone at this dealership all were friendly and helpful!! Special thanks to Ciso, Cody and Sara you guys rock!! Drove my car off lot with a huge smile on my face! Will definitely tell friends and family to go there. Narciso Esparza is a great salesperson will send people his way to buy a car, he was kind and thoughtful and went out of his way to make my experience a great one. Thankyou so much Hugs Terri kise More
by Terri12
Employees Worked With
Cody pacton, Narciso Esparza
July 09, 2017
It was a hassle free experience Ciso has been very helpful and accommodating and all the staff were very approachable and knowledgeable in their trade. Good job guys, it was a plea Ciso has been very helpful and accommodating and all the staff were very approachable and knowledgeable in their trade. Good job guys, it was a pleasant experience. More
by JingJo070817
Employees Worked With
Lissa Sandoval , Narciso Esparza, STEPHANIE BALSINGER
June 15, 2017
Excellent service Went in with my friend to purchase a new car. Daniel Chavez was the salesman who helped her. He was very friendly and personable, and was able to get Went in with my friend to purchase a new car. Daniel Chavez was the salesman who helped her. He was very friendly and personable, and was able to get her into a new Kia. It was a very easy and painless transaction. She was able to find the car she wanted with ease, with payments in her range. Thank you Daniel More
by Tattooedgirl
Employees Worked With
Daniel Chavez
May 31, 2017
Can't imagine a better car-buying experience I haven't bought a new car in nine years, and the process has changed considerably to be way less adversarial, at least here at Dolan Mazda Kia it has I haven't bought a new car in nine years, and the process has changed considerably to be way less adversarial, at least here at Dolan Mazda Kia it has. Every person I came in contact with was pleasant, professional, and working hard to be helpful. They found the exact car I wanted (several states away) and, despite the holiday weekend had it to me in less than a week. They had scrutinized it and found a very small nick in the paint that I likely wouldn't have even noticed, and not only brought it to my attention, but gave me a work order to bring the car in to be made perfect. Ciso was charming and kept me informed every step of the way. Will happily recommend this dealership to friends and family! More
by Linda Humphrey
Employees Worked With
Stephanie Balsinger, Lissa Sandoval, Narciso Esparza
May 23, 2017
Amazing A no pressure car dealership. Best car buying experience ever! We found our dream car on line, and they made it happen! Great customer care service. A no pressure car dealership. Best car buying experience ever! We found our dream car on line, and they made it happen! Great customer care service. We bought a used Kia Sportage 3 years ago, and my how things have changed; for the better. We love the Dolan Family, they truly care about our community, especially our kids. We could not think of a better place to buy a car. Their 24 hour roadside assistance program, what a bonus! And our new car had a huge red bow on it, after detailing; and a full tank of gas! It made me tear up, and feel special. This dealership goes way above and beyond, it is the little things.... We joined the family, and we're so glad we did! Thank you! More
by Happy Campers
Employees Worked With
Steve Harris, Stephanie Ballsinger, and a follow up with Sarah Hulse in financing., Kaesey Apo
May 20, 2017
Knowledgeable and personable Kaesey was a pleasure to do business with. He is knowledgeable, witty, and never pressured me towards making a purchase. Any and all questions I had w Kaesey was a pleasure to do business with. He is knowledgeable, witty, and never pressured me towards making a purchase. Any and all questions I had were answered thoughtfully and to my satisfaction. Kaesey used the right amount of follow-up without pestering, making me feel that he truly wanted my business. Highly recommended if you are looking to buy a vehicle. More
by CBernert
Employees Worked With
Kaesey Apo
May 20, 2017
My first car Yesterday when I went into the dealership I wasn't to sure what I was looking for. I had seen a few cars online that I might be interested in, but I h Yesterday when I went into the dealership I wasn't to sure what I was looking for. I had seen a few cars online that I might be interested in, but I had no clue what I was doing. Nick (one of the salesmen) saw me looking around outside and came to my rescue. He lead me in the direction of the cars I saw online, and gave me a full rundown. He explained what every feature in the car was and how it all worked. Every question my a Mom and I had were answered with a detailed and knowledgeable answer. More
by Jmarie95
Employees Worked With
Nick Martinez
