Tom Dolan's Reno Mazda Kia
Reno, NV
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“ 5 Stars! ” Working with KENNETH PEREZ was an absolute pleasure! Kenneth is extremely patient, I never felt pressured to make a decision, and most importantly ” Working with KENNETH PEREZ was an absolute pleasure! Kenneth is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my Kia sportage hybrid sx prestige took about 2 days because I live out of state and was hassle free. The best part – Kenneth stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Kenneth if you are considering buying a new or previously owned automobile. More
Staff is efficient and helpful. No high pressure to up~sell any products or services. Waiting lounge for cars being serviced is clean, comfortable and provides free hot beverages, No high pressure to up~sell any products or services. Waiting lounge for cars being serviced is clean, comfortable and provides free hot beverages, tv and magazines. All my experiences here have been positive More
This dealership has always always been honest and fair and helpful as far as I'm concerned...the service agent, Vannessa De Leon, was totally professional and handled me coming in an hour before the sched and helpful as far as I'm concerned...the service agent, Vannessa De Leon, was totally professional and handled me coming in an hour before the scheduled time with a smile a dealt with it nicely...the only thing keeping me from buying a new car was my financial status as a senior citizen on social security...Dolan's Reno Mazda Kia will take care of you... More
Professional, courteous fast service. The video review of the service was a surprise and gave me comfort that they had been very thorough with the service. Plus, the undercarriage video p The video review of the service was a surprise and gave me comfort that they had been very thorough with the service. Plus, the undercarriage video portion assured me there were no leaks anywhere. The waiting room is comfortable and they kept me informed of the progress of my service to write my stay in the waiting lounge More
We came in looking for a Mazda CX-5 blue with turbo and pash said with lack luster of inventory and Mazda moving over to a 22 model year the model we were interested was not available and the only one we w pash said with lack luster of inventory and Mazda moving over to a 22 model year the model we were interested was not available and the only one we wanted was in Hawaii , so we kept visting back and forth and each time were treated the best took us a couple a visits and with pashs knowledge and us wanting a turbo we we purchased a 22 cx9 we got more space which actually we like now and with the color we wanted and the features we were looking for as well I appreciate everyone’s help there and offering me drinks and coffee and for the Dolans for having such a family based environment and dealership More
Employees are knowledgeable helpful and courteous. They make excellent effort to assist w/needs and changes Dealership is clean and drinks and snacks available. make excellent effort to assist w/needs and changes Dealership is clean and drinks and snacks available. More