Tom Dolan's Reno Mazda Kia
Reno, NV
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Outstanding I’m pretty sure I got the the best team on the property. All four associates from management to sales to finance rocked and most defiantly made my ca I’m pretty sure I got the the best team on the property. All four associates from management to sales to finance rocked and most defiantly made my car buying experience quick and painless! No hassle, no pushy over bearing skeptical salesman, no joke. Just a laid back environment while I watched the magic! In fact they worked for me to the point I know where I’ll send referrals to and be back in the future to do business! Thanks Chris and Narciso for everything! Nice job guys! More
Kasey Apo was exceptional to work with We purchased a 2016 Kia Sedona SX this summer with the help of Kasey. He was extremely helpful with setting us up on initial test drives, keeping the We purchased a 2016 Kia Sedona SX this summer with the help of Kasey. He was extremely helpful with setting us up on initial test drives, keeping the car overnight, and Costco vs. dealer pricing. It was ZERO pressure price and just pure customer service. We like the how Dolan dealerships are setup: no commission sales and no price haggle. Even post sales,Kasey still provided exceptional follow-through with our remote starter and a missing trim piece. It's been a few months since we've had the car but we wanted to let everyone know our experience with Kasey was top notch. More
Amazing Job! I had an amazing experience at Dolan Mazda. As a first time buyer I was very nervous about being taken advantage of, but they did a fantastic job of g I had an amazing experience at Dolan Mazda. As a first time buyer I was very nervous about being taken advantage of, but they did a fantastic job of giving me all my options very straightforward and not trying to sway me one way or another. Narciso was fantastic and really made my car buying experience very enjoyable. I really felt like he was on my side about getting the best deal possible. I highly recommend Dolan Mazda! More
Excellent deal from a great dealership with awesome staff!! The moment we arrived on the dealership, up to leaving with our new car, the staff have handled us with complete professionalism, but at the same time The moment we arrived on the dealership, up to leaving with our new car, the staff have handled us with complete professionalism, but at the same time enjoying the time that we were there. They were very helpful and very friendly that truly makes you feel like you're a part of the family. Truly a Dolan Difference! More
Friendly and knowledgable staff. This dealership is great to work with. The staff was knowledgable and friendly. The best experience I have ever had buying a new car. Thank you especi This dealership is great to work with. The staff was knowledgable and friendly. The best experience I have ever had buying a new car. Thank you especially to Narciso who helped make my buying experience delightful. More
Great customer service From my initial online inquiry through the entire car buying experience, everyone I met was friendly and helpful. Special thanks to Nick Martinez for From my initial online inquiry through the entire car buying experience, everyone I met was friendly and helpful. Special thanks to Nick Martinez for his patience in fetching cars from the back lot for me to test drive and providing all the information I requested in order to choose exactly the right car and payment option for me. I was very impressed with the entire process, and being handed the keys to my new car with a huge red bow on top was a nice touch. More
Pleasant Car Buying Experience We had a pleasant car buying experience with Dolan Mazda. SHANE Munis was very personable and low-key. He gave us a lot of good information about th We had a pleasant car buying experience with Dolan Mazda. SHANE Munis was very personable and low-key. He gave us a lot of good information about the vehicles and took us out driving. Then, after I did some research, I began negotiating a deal with Steve Harris by email. He was very responsive and accommodated my request to the best of his ability. All that was left was to come in and sign the papers. Narciso Esparza showed us all the details about our new car. All-in-all it was a great car buying experience and I am very happy with my new CX-5. More
Nice folks! The folks at Dolan Mazda Kia were helpful, friendly and knowledgeable. They guided me through every part of the car buying process with enthusiasm an The folks at Dolan Mazda Kia were helpful, friendly and knowledgeable. They guided me through every part of the car buying process with enthusiasm and made me feel comfortable. I would definitely recommend them! More
Stress free, great experience We were helped by Woodrow Reynolds. He was very pleasant, friendly, polite, helpful young man. He would answer our questions and if he did not have We were helped by Woodrow Reynolds. He was very pleasant, friendly, polite, helpful young man. He would answer our questions and if he did not have the answer he would find the answer. It was a pleasure dealing with Woodrow. If I had to rate him on a scale of 1 to 10 (10 being top#), I would give him 10+!! More
JUST BOUGHT A NEW KIA OPTIMA XZAVIER BARR WAS MY SALESMAN AND I COULDN'T HAVE BEEN HAPPIER. THERE WAS NO PRESSURE, HE WENT OUT OF HIS WAY TO GET ANSWERS FOR ME. KATY WHO TOOK CA XZAVIER BARR WAS MY SALESMAN AND I COULDN'T HAVE BEEN HAPPIER. THERE WAS NO PRESSURE, HE WENT OUT OF HIS WAY TO GET ANSWERS FOR ME. KATY WHO TOOK CARE OF THE FINANCING WAS AS GOOD AND HAPPY TO EXPLAIN ALL THE DETAILS OF THE LOAN. I WAS INTRODUCED TO THE PEOPLE I WILL NEED TO KNOW FOR MY NEXT APPOINTMENT. I STILL HAVE TO STOP BY TO SEE LISA WHO IS THE DELIVERY SPECIALIST, SHE WILL TEACH ME ALL ABOUT THE GADGETS ON THE CAR ( I GUESS YOU CAN CALL HER THE GADGET GIRL) I FEEL I GOT A GOOD DEAL AND FEEL I CAN COMFORTABLY RECOMMEND THIS DEALER TO MY FRIENDS. PHILIP A. JULY20,2017 More