
Tom Dolan's Reno Mazda Kia
Reno, NV
Filter Reviews by Keyword
By Type
Showing 361 reviews
Happy customer Cisco was great. He answered all our questions and then some. He stayed with us through the entire process, but without making us feel pressured. He Cisco was great. He answered all our questions and then some. He stayed with us through the entire process, but without making us feel pressured. He was thorough, and even saw us through the user information/display console and pairing set up after we had finished the purchase. Ciso and John made the process very easy and Krista got us through the paperwork in record time. We highly recommend Cisco and Dolan Kia Mazda. More
Ciso Esparza- personable & very helpful. Ciso helped us find the right car for our family. He answered all of our questions, was knowledgeable about the cars we were looking at, and overall s Ciso helped us find the right car for our family. He answered all of our questions, was knowledgeable about the cars we were looking at, and overall seemed very genuine and personable which made the car buying process much easier. John from finance was also very friendly and helpful as well. More
No hassle experience Thanks to Ciso, my car buying experience was hassle free and I was able to drive away with the exact car I wanted. Great team at Dolan who made even t Thanks to Ciso, my car buying experience was hassle free and I was able to drive away with the exact car I wanted. Great team at Dolan who made even the financing part a breeze. More

great job. thank you!!! narciso, been to other lots and could not help me. great job. thank you Sara she set up my appt. did everything for me. i am disable s thank you!!! narciso, been to other lots and could not help me. great job. thank you Sara she set up my appt. did everything for me. i am disable so the help move everything to my new KIA. thank you . i can't say how happy i am. More
Great customer service Narciso made my experience very easy and relaxed. I really appreciated the fact that he is bilingual and was very patient with all my questions. Kudos Narciso made my experience very easy and relaxed. I really appreciated the fact that he is bilingual and was very patient with all my questions. Kudos to him! More
Honest Cody help my family and I get into a Kia Sorento and we double be happier. Cody Ben and John helped us trade in our Mazda 3 and they stayed with us un Cody help my family and I get into a Kia Sorento and we double be happier. Cody Ben and John helped us trade in our Mazda 3 and they stayed with us until closing time. Best customer service ever!!! More
Courteous, Helpful and Knowledgeable We went in on a Wednesday late afternoon and walked out with a new car that night. The staff stayed past their shift to ensure we were taken care of. We went in on a Wednesday late afternoon and walked out with a new car that night. The staff stayed past their shift to ensure we were taken care of. We worked with Ben Westby, Cody Paxton, and the Finance Manager. Walking in the doors we did not feel pressured. They listened to what we wanted in a vehicle, the payments we wanted and the amount we wanted to pay. Ben was very knowledgeable even when I asked challenging questions he knew the answers/facts or went to find out the answers.The employees demonstrated great teamwork. Ben followed up a couple days later with a phone call making sure we didn't have any questions and that we were enjoying the vehicle. Cody Paxton was very honest in answering our questions and included giving us any information that was disadvantageous between models. This is the second vehicle I bought from this dealership and recommend it to anyone wanting a wonderful car buying experience. Thank you team Dolan hecticjuan More
Made the decision and easy one! A big thank you to both Aaron Flaton and Ben Westby for working to get me into the car I had really wanted. You both were very friendly and made the d A big thank you to both Aaron Flaton and Ben Westby for working to get me into the car I had really wanted. You both were very friendly and made the decision an easy one! I am beyond exited! More
Quick,Pleasant and Precise. I give this dealership 5 stars,why? 3 reasons. One,they didn't try to oversell the quality of my vehicle,very straight forward and honest. Two,when I I give this dealership 5 stars,why? 3 reasons. One,they didn't try to oversell the quality of my vehicle,very straight forward and honest. Two,when I explained what I needed and wanted in a car,they already seemed to know the perfect vehicle for me(and they did). And the third and most important reason for myself,is every employee I Interacted with was polite and professional,Ben Westby and Jeremy Parke in peticular. More
Knowledgeable safe member I want to give a big thank you to BEN WESTBY for helping us in our purchase on our car he was very knowledgeable on the car and made us feel very comf I want to give a big thank you to BEN WESTBY for helping us in our purchase on our car he was very knowledgeable on the car and made us feel very comfortable in our decision he answered all the questions we had and we will definitely be visiting them again thank you !! More