Tom Dolan's Reno Mazda Kia
Reno, NV
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Above and beyond expectations We put off buying a new car primarily because of the feeling of being a victim rather than a buyer. Our experience with Dolan Reno Kia was awesome! Fr We put off buying a new car primarily because of the feeling of being a victim rather than a buyer. Our experience with Dolan Reno Kia was awesome! From the minute we entered the dealership, they went above and beyond our expectations by helping us decide on which vehicle would best fit our needs. We did comparisons on prices and payments to get the best deal. No pressure, no games. What a pleasant experience! More
Seamless experience The experience we had at Dolan auto mall was very relaxed and pretty much seamless. Cisoo Esparza was exceptional in his attention to detail and helpi The experience we had at Dolan auto mall was very relaxed and pretty much seamless. Cisoo Esparza was exceptional in his attention to detail and helping us get the right fit. His professionalism was outstanding.We appreciate his manager Cody Paxton as well, they were a good team. More
Great ;) Super helpful employees. Helped me pick exactly what car fit me the most . Definitely recommend going here for your next car. Needed something reliabl Super helpful employees. Helped me pick exactly what car fit me the most . Definitely recommend going here for your next car. Needed something reliable for a long while with good warranty got a 100 thousand mile warranty on the Kia Forte I bought and a 10 year warranty. More
Best salesman around!!! Nick Martinez was super helpful in helping me get into my Mazda Cx3!! Definitely recommend him if you are looking for someone who can make the impossi Nick Martinez was super helpful in helping me get into my Mazda Cx3!! Definitely recommend him if you are looking for someone who can make the impossible, possible!! More
Angel Ramirez Product Specialist Angel was pleasant to deal with and patient. He offered me several cars other than the one I was mainly interested in and ended up purchasing. I appre Angel was pleasant to deal with and patient. He offered me several cars other than the one I was mainly interested in and ended up purchasing. I appreciate that he offered these but did not pressure me. I honestly sort of had my mind made up when I got there, but he was helpful. He followed me to my house in order to switch cars and he waited very patiently while my wife had a lot of questions and concerns before the purchase. Thanks. More
Excellent Customer Service Ben Westby was very kind, helpful and patient and has excellent customer service. I would recommend this dealership to my faminly and friends. Thankyo Ben Westby was very kind, helpful and patient and has excellent customer service. I would recommend this dealership to my faminly and friends. Thankyou Ben! More
Mazda 3 Top notch honest professionsls fair answered all questions. Highly recommend. Knowledgeable positive ve very welcoming. Patient. Coutious. Offered u Top notch honest professionsls fair answered all questions. Highly recommend. Knowledgeable positive ve very welcoming. Patient. Coutious. Offered us water and coffee. Every one was nice More
New car putchase We went to check out the Kia’s. Ciso spent so much time with us. Would recommend him to anyone!! Was offered a fantastic deal and left with a new car We went to check out the Kia’s. Ciso spent so much time with us. Would recommend him to anyone!! Was offered a fantastic deal and left with a new car:) More
FIRST TIME BUYER EXPERIENCE Ben was super friendly and professional. He answered most questions I had and I appreciated that he wasn’t pushy. Once the deal was all said and done Ben was super friendly and professional. He answered most questions I had and I appreciated that he wasn’t pushy. Once the deal was all said and done I had a problem with my credit score report not showing up accurately and it messed everything up. He managed to negotiate a deal with a bank and got the APR and monthly rate I was comfortable with. If you’re shopping around town and find yourself at Dolan Mazda, I highley recommend Ben. Side note: Baylee was super pushy! I mentioned how much MAZDA charged for window tinting and he said $299. The only reason i asked him was for a quote, but apparently he added it on for “free” so I got it. I understand it’s his job, but don’t make the customer feel uncomfortable. More
Everyone was so kind and really worked with us I had a good experience at this dealership. Everyone was kind and really helped us. Would recommend for anyone else looking. I left very pleased! I had a good experience at this dealership. Everyone was kind and really helped us. Would recommend for anyone else looking. I left very pleased! More