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Tom Dolan's Reno Mazda Kia

Reno, NV

4.5
361 Reviews

9475 S Virginia St

Reno, NV

89521

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Showing 361 reviews

January 31, 2019

Purchased a Kia Turbo Sportage I gave Dolan Mazda Kia a 5 star rating because of Ben Westby, he is by far the best salesman in all of Reno. No pressure whatsoever!! We took our tim More

by mcrobert58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Ruiz-Lopez - 5 stars also, BAYLEE KENNEDY, Ben Westby
Jan 31, 2019 -

Tom Dolan's Reno Mazda Kia responded

We can't ask for a better review than this! First, we are honored that you called Ben the best salesman in Reno. Second, we love that our team worked to make sure you were satisfied and that the purchasing process went smoothly. Finally, it makes our day that you are enjoying your new Kia. Thank you so much!

January 12, 2019

Time Not well Spent Angel Ramirez at Dolan Kia was my salesman. He was very professional and kind. The downside was when I made my choice it took finance hours to get to More

by debS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in Finance, Cody Paxton, Angel Ramirez
Jan 14, 2019 -

Tom Dolan's Reno Mazda Kia responded

Deb, thank you for purchasing your vehicle with us. I'm sorry to read that Finance was not able to assist you right away. I appreciate you sharing this feedback so that we can improve our service. If there's anything I can do, please don't hesitate to reach out. Thank you, John Elcano - Sales Manager - 775-353-6808

January 12, 2019

You have to go with Ben Westby!! Ben at Mazda/Kia has been the best salesman we have ever had! He is polite and courteous and has nothing but your interest in mind. Not to mention f More

by Buttons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Westby
Jan 14, 2019 -

Tom Dolan's Reno Mazda Kia responded

What a great review, thank you Serra's! We love hearing from our customers that the car buying experience was fun - just as it should be. Thank you for the wonderful review and for choosing Dolan KIA!

December 25, 2018

Best service this side of Westeros I had some time to Kil so I made the Trex to the local Dolan Mazda Dealership. When I arrived, Jeremy sat down with me and offered key insight into a More

by Dracarys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Parke
Dec 26, 2018 -

Tom Dolan's Reno Mazda Kia responded

Thanks for stopping by, glad the team at our Mazda store could help!

December 23, 2018

Friendly Ciso was pretty cool and helped out a lot. He made sure we understood and stayed on top of what we wanted. Also stayed on top of when our car would be More

by Gammer353
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza
Dec 26, 2018 -

Tom Dolan's Reno Mazda Kia responded

It's our privilege to assist you! It's awesome to hear that Ciso provided helpful service and kept you well-informed throughout the process. Thank you!

December 18, 2018

Angel Ramirez got a workout! I bought my gorgeous Mazda3 last night. My product specialist, Angel Ramirez, really hustled to get everything done for me quickly- thank you! My ne More

by Mazda driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Ramirez
Dec 19, 2018 -

Tom Dolan's Reno Mazda Kia responded

Thank you for the five-star review! It makes our day to hear that Angel worked hard to get you into your Mazda3. All of us at Dolan Kia wish you safe driving!

December 12, 2018

Super nice salesman. Very knowledgeable. Ciso Esparza was so helpful to me in buying a car today. He was very knowledgeable and patient with me and my purchase. His demeanor made me want to b More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza, BAYLEE KENNEDY
Dec 13, 2018 -

Tom Dolan's Reno Mazda Kia responded

Mary - First, we love to hear that Ciso provided knowledgeable, patient service and went out of his way to get the car you wanted. Second, we are so happy that Baylee explained everything so you were comfortable with your purchase. Congratulations on your new vehicle and happy holidays! We appreciate your kind review.

November 13, 2018

Right car, Right price Had a very pleasant experience purchasing a Kia Optima Hybrid. Technically used, but only 700 miles. Great price. Thank you Jeremy Parke. Very satisfi More

by GFH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza, Jeremy Parke
Nov 13, 2018 -

Tom Dolan's Reno Mazda Kia responded

What a great review! I'm so thrilled to see that you had a great experience buying your new Kia Optima Hybrid and at a great price! Thanks for choosing Dolan Mazda!

October 04, 2018

Car purchase I recently purchased a Mazda CX-3. I had the pleasure of meeting Angel Ramirez, he was very helpful in helping me to make up my mind to make this pur More

by Linda
Recommend Dealer
Yes
Employees Worked With
JOHN RICHMOND, Angel Ramirez
September 26, 2018

Mazda cx-5 leasing All employees were very helpful and quick to assist with my leasing of a new cx-5. They worked hard to provide me a great price on a new car and went More

by karmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN RICHMOND, Ben Westby
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