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Tom Dolan's Reno Mazda Kia

Reno, NV

4.6
358 Reviews

9475 S Virginia St

Reno, NV

89521

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Showing 358 reviews

April 24, 2019

I got the 1st 2020 KIA Soul in Reno in April 2019!!!! When I heard that my salesman's name was Angel, I knew only good things were going to happen! I collect angels and my brother is an angel sitting with More

by BeautifulRedKia
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Escobar, BAYLEE KENNEDY, Angel Ramirez
Apr 25, 2019 -

Tom Dolan's Reno Mazda Kia responded

For you to say that Angel was the best salesman you've ever had makes our day! We absolutely love that he delivered a pressure-free car-buying experience. Thank you so much for coming back to Dolan Kia for a third vehicle, we are honored to earn your recommendation. Safe driving in your new ride!

April 16, 2019

it was the best! Angel made it the easiest and fastest process! I would definitely recommend him if you were to go to this dealership. I know we will go back to him in More

by Koree123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Paxton, Angel Ramirez
Apr 16, 2019 -

Tom Dolan's Reno Mazda Kia responded

We appreciate you taking the time to recommend Angel! We are so glad that he made it easy for you to get into your new car. Thanks so much for supporting Dolan Kia with a five-star review!

April 16, 2019

Amazing experience Kyle really helped us out and never made us feel pressured at any point! He was always more than happy to go above and beyond to make sure we were com More

by eclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Lemberes, John Elcano
Apr 17, 2019 -

Tom Dolan's Reno Mazda Kia responded

Reviews like this one make our day! We're so glad you enjoyed working with Kyle and that he went above and beyond. Thanks from the Dolan Kia team!

April 07, 2019

They made buying a new car easy and less scary Ciso, Kyle and Evelyn went above and beyond to ensure that I left with a car that would work for me and my family. Shopping for a new vehicle can be s More

by Sheadockter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Evelyn, Cody Paxton, Narciso Esparza, BAYLEE KENNEDY
Apr 08, 2019 -

Tom Dolan's Reno Mazda Kia responded

Thanks for the great review! We're delighted you left our store in the perfect car for you and your family! We appreciate your recommendation and look forward to seeing you again!

March 19, 2019

Employee expertise Went in looking for a new car. Met with Cisco Esparza at front desk. After explaining what we were looking for Cisco Took us to the parking lot sho More

by Skip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza, BAYLEE KENNEDY
Mar 20, 2019 -

Tom Dolan's Reno Mazda Kia responded

Thank you so much, Skip! It's fantastic to hear that you had a positive experience test driving vehicles with Cisco. We really love that you were able to get into the right car at the right price. We appreciate you choosing Dolan KIA! Safe driving in your new ride.

February 28, 2019

Great with no pressure Got a great car for a great deal. Narciso and Nick we're great and helped me to buy my first car. I would highly recommend them to family and friends! More

by Tami123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Nick Martinez, Narciso Esparza
Feb 28, 2019 -

Tom Dolan's Reno Mazda Kia responded

Hi Tami - We are honored that you chose Dolan KIA for your first vehicle. It's wonderful that Narciso and Nick made it a memorable experience! Thank you so much for your review and for referring us to your family and friends, we truly appreciate it.

February 09, 2019

Best customer service experience I had a great customer experience. Everyone was polite & helpful. I also got a great car. Thank you I will be back in the future & reccomend you great More

by nicoler04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Paxton, Angel Ramirez
Feb 11, 2019 -

Tom Dolan's Reno Mazda Kia responded

Hi Nicole - At Dolan KIA customer service is our priority and we are thrilled that you received polite and helpful service. Thank you so much for the five star review and for recommending us, we wish you safe and happy driving in your new car.

January 31, 2019

Purchased a Kia Turbo Sportage I gave Dolan Mazda Kia a 5 star rating because of Ben Westby, he is by far the best salesman in all of Reno. No pressure whatsoever!! We took our tim More

by mcrobert58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Ruiz-Lopez - 5 stars also, BAYLEE KENNEDY, Ben Westby
Jan 31, 2019 -

Tom Dolan's Reno Mazda Kia responded

We can't ask for a better review than this! First, we are honored that you called Ben the best salesman in Reno. Second, we love that our team worked to make sure you were satisfied and that the purchasing process went smoothly. Finally, it makes our day that you are enjoying your new Kia. Thank you so much!

January 12, 2019

You have to go with Ben Westby!! Ben at Mazda/Kia has been the best salesman we have ever had! He is polite and courteous and has nothing but your interest in mind. Not to mention f More

by Buttons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Westby
Jan 14, 2019 -

Tom Dolan's Reno Mazda Kia responded

What a great review, thank you Serra's! We love hearing from our customers that the car buying experience was fun - just as it should be. Thank you for the wonderful review and for choosing Dolan KIA!

January 12, 2019

Time Not well Spent Angel Ramirez at Dolan Kia was my salesman. He was very professional and kind. The downside was when I made my choice it took finance hours to get to More

by debS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in Finance, Cody Paxton, Angel Ramirez
Jan 14, 2019 -

Tom Dolan's Reno Mazda Kia responded

Deb, thank you for purchasing your vehicle with us. I'm sorry to read that Finance was not able to assist you right away. I appreciate you sharing this feedback so that we can improve our service. If there's anything I can do, please don't hesitate to reach out. Thank you, John Elcano - Sales Manager - 775-353-6808

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