Tom Dolan's Reno Mazda Kia
Reno, NV
Filter Reviews by Keyword
By Type
Showing 358 reviews
I got the 1st 2020 KIA Soul in Reno in April 2019!!!! When I heard that my salesman's name was Angel, I knew only good things were going to happen! I collect angels and my brother is an angel sitting with When I heard that my salesman's name was Angel, I knew only good things were going to happen! I collect angels and my brother is an angel sitting with God protecting me every day. Now I have him sitting on Angel's shoulder protecting him as well. Angel was the best salesman I've ever had. There was absolutely no pressure, he always made sure things were how I wanted them. It used to be that a woman shouldn't go to a dealership without a man because they would take advantage of you. It isn't like that anymore. This is my 3rd KIA in a row, all of them bought here at Dolan Mazda KIA. I highly recommend getting your next vehicle here and dont go to any other salesman, Angel is the guy you want to deal with!! He will be my friend for life! More
it was the best! Angel made it the easiest and fastest process! I would definitely recommend him if you were to go to this dealership. I know we will go back to him in Angel made it the easiest and fastest process! I would definitely recommend him if you were to go to this dealership. I know we will go back to him in the future More
Amazing experience Kyle really helped us out and never made us feel pressured at any point! He was always more than happy to go above and beyond to make sure we were com Kyle really helped us out and never made us feel pressured at any point! He was always more than happy to go above and beyond to make sure we were comfortable and left with a car that would make us as happy as we could be! More
They made buying a new car easy and less scary Ciso, Kyle and Evelyn went above and beyond to ensure that I left with a car that would work for me and my family. Shopping for a new vehicle can be s Ciso, Kyle and Evelyn went above and beyond to ensure that I left with a car that would work for me and my family. Shopping for a new vehicle can be so scary and exhausting but they made it easy and personal. I never felt pressured to get something I couldn’t afford or didn’t exactly want. I financed through Mazda and Baylee explained everything well so I was comfortable signing my paperwork. I left very happy and I would highly recommend Dolan Mazda. Thanks guys! More
Employee expertise Went in looking for a new car. Met with Cisco Esparza at front desk. After explaining what we were looking for Cisco Took us to the parking lot sho Went in looking for a new car. Met with Cisco Esparza at front desk. After explaining what we were looking for Cisco Took us to the parking lot showed us a half a dozen cars explaining each one in great detail. We drove for five cars all of them were excellent. I came back the following day and after making my decision I got exactly the deal that I wanted. All of the people I dealt with at the dealership were excellent. No problem and everything was explained in great detail. I would not hesitate to buy another car from these people and I would send my best friend there to buy a car. More
Great with no pressure Got a great car for a great deal. Narciso and Nick we're great and helped me to buy my first car. I would highly recommend them to family and friends! Got a great car for a great deal. Narciso and Nick we're great and helped me to buy my first car. I would highly recommend them to family and friends! Wonderful experience today. Thank you! More
Best customer service experience I had a great customer experience. Everyone was polite & helpful. I also got a great car. Thank you I will be back in the future & reccomend you great I had a great customer experience. Everyone was polite & helpful. I also got a great car. Thank you I will be back in the future & reccomend you greatly. More
Purchased a Kia Turbo Sportage I gave Dolan Mazda Kia a 5 star rating because of Ben Westby, he is by far the best salesman in all of Reno. No pressure whatsoever!! We took our tim I gave Dolan Mazda Kia a 5 star rating because of Ben Westby, he is by far the best salesman in all of Reno. No pressure whatsoever!! We took our time looking and Ben was so patient. He is very polite and knowledgeable. The car we wanted was not at his lot, Ben found the car we were looking for and made the deal to bring it to Reno for us. I could not have been more pleased. Baylee Kennedy processed our paperwork and he was also very knowledgeable and courteous. Baylee went out of his way to accommodate our requests and answer all our questions. Even Christian Ruiz-Lopez, the employee who handles all clients with repair service bent over backwards to help us. He wanted to make sure we were happy with the transaction and to make sure we knew we can call him at anytime with any questions or appointments arrangements we might need to make. Dolan even has an employee who drives full time to take clients to and from their establishment to wherever they need to be, you just can't be that service! He was also very friendly. It seems Dolan has a great team of employees working form them and I love the Kia, it is just beautiful and had all the bells and whistles that I wanted. Thank you Dolan, Ben & Baylee and the rest of the staff for making our experience a great one! We highly recommend buying a car from Dolan and this team of great employees. More
You have to go with Ben Westby!! Ben at Mazda/Kia has been the best salesman we have ever had! He is polite and courteous and has nothing but your interest in mind. Not to mention f Ben at Mazda/Kia has been the best salesman we have ever had! He is polite and courteous and has nothing but your interest in mind. Not to mention fun! He made our whole buying experience such a pleasure. Make sure you ask for him when stopping by. You will not regret it! The Serra’s Dayton, Nv More
Time Not well Spent Angel Ramirez at Dolan Kia was my salesman. He was very professional and kind. The downside was when I made my choice it took finance hours to get to Angel Ramirez at Dolan Kia was my salesman. He was very professional and kind. The downside was when I made my choice it took finance hours to get to me. They only had one person working. I was there from 3:30 to 10:00 pm at night and they closed at 7:00pm. Angel stuck with me the whole time. More