Tom Bush Volkswagen

Service department Manger Chris exceeded my expectations by getting me in right away without making a appt. everyone on sales floor we’re exceptionally kind. by getting me in right away without making a appt. everyone on sales floor we’re exceptionally kind. More

John Allen is the best service rep!!! He is very knowledgeable and follows up when he says he will. I highly recommend John Allen in service!! knowledgeable and follows up when he says he will. I highly recommend John Allen in service!! More

Worse experience at a dealership. I bought the car yet they still text me calling me my ex husbands name. Is just awesome service:)) not they still text me calling me my ex husbands name. Is just awesome service:)) not More

Professional customer orientedAtmosphere welcoming with Professional customer oriented Atmosphere welcoming with expert vehicle knowledge Would return in the future and will recommend to.others for their Professional customer oriented Atmosphere welcoming with expert vehicle knowledge Would return in the future and will recommend to.others for their automobiles when the are in need More

I came in looking for the new 2022 VW Taos and Kenny Loh showed me the SEL model which is what I was looking for. We went for a test drive and he was able to show me all of the features in this new car. The showed me the SEL model which is what I was looking for. We went for a test drive and he was able to show me all of the features in this new car. They didn't have the color I wanted in stock at the time. Kenny was able to search in their system and see when the next vehicle in the color I was looking for was coming in and gave me all of the information I needed to make my decision. I didn't feel pressured to buy at all and was reassured that they would be there with me through my decision making process. I was able to call and text Kenny with questions as I thought things through. I ultimately ended up going with the Cornflower Blue 2022 VW Taos and Kenny even arranged to get it to me earlier than we thought possible so I would have it for an upcoming vacation. When I got to the dealership to finalize the purchase Kenny had put a bow on the car with my name on the windshield. He really made the car buying process so stress-free and fun. I wouldn't have rather bought a car from anybody else! I am so happy with my new car and will be telling all of my friends and family to go see Kenny at Tom Bush VW! They are truly good people. More

No pressure. Able to provide several options in the type of vehicle we were looking for. of vehicle we were looking for. More

Friendly service, very professional and explained ever detail about the service I requested. Allen was the service advisor I worked with. This no dealership is close to my home. detail about the service I requested. Allen was the service advisor I worked with. This no dealership is close to my home. More

Always answer the phone. Always responsive to my needs for the vehicle and my time. Are assertive to meet their commitments on timing and services. Chris is an exceptional service professional. Thank you for the vehicle and my time. Are assertive to meet their commitments on timing and services. Chris is an exceptional service professional. Thank you! More

Very nice representativesAnd Fast & Superb Work!!!Very Very nice representatives And Fast & Superb Work!!! Very clean & Comfortable waiting area!!! Have been buying my cars From Tom Bush fir last 15 yea Very nice representatives And Fast & Superb Work!!! Very clean & Comfortable waiting area!!! Have been buying my cars From Tom Bush fir last 15 years and will continue to because of the great service I get!!!!! More

Kenny Loh negotiated a lease for me via email. Had the card ready with a bow on it upon arrival. I’ve never had this done at any dealer. Best part, Dan the finance guy had me in and out within minutes w card ready with a bow on it upon arrival. I’ve never had this done at any dealer. Best part, Dan the finance guy had me in and out within minutes without trying to upsell me on anything. He asked, I declined, then he moved on. Pleasurable experience. More