Tom Bush Volkswagen

Just want you to know how happy we are with our car buying experience, your staff and management. My wife (Bonnie) and I were extremly pleased in all aspects of the car sales process at Tom Bush. O buying experience, your staff and management. My wife (Bonnie) and I were extremly pleased in all aspects of the car sales process at Tom Bush. Our sales person (Kenny Loh) was outstanding. He was very friendly thorough and professional in working with us. He has to be the most patient sales person we have ever dealt with as we worked our way thru the sales/purchase process. We believe we settled on a fair price for our new EOS and appreciate the dealership "working with us" on our trade in. We also enjoyed dealing with Craig in the Finance area as he was very friendly and helpful in our review of the sales documents. Although we have not dealt with your service department yet, our overall experience with Tom Bush at this point, makes us feel you will be fair and helpful to us when we do have to bring the car in for servicing in the future. You have a great team at Tom Bush and Bonnie and I will definately recommend Kenny and your dealership to friends and others who may be looking to purchase a car. Thanks you, Mike Hearn More

JD was a pleasure to work with. He was very friendly, informative and patient with us. He explained all of the advantages of the VW products, especially since we were first time VW shoppers. We ended u informative and patient with us. He explained all of the advantages of the VW products, especially since we were first time VW shoppers. We ended up buying 2 vehicles because we were so impressed. I would definitely recommend him to any of my friends and family. In fact, I am a loan officer at a Credit Union and I recommended JD to one of my members today. Keep up the good work!!! More

Don Mooney was very helpful and patient in assisting me in finding a car. I usually need to look at multiple cars before making a choice. Jim Reynolds and Don Mooney were positive about helping me decide in finding a car. I usually need to look at multiple cars before making a choice. Jim Reynolds and Don Mooney were positive about helping me decide on a car. I will continue to use this dealership in the future. More

Great price and sales service. No waiting purchase that made my pick up simple. Car ready to go with no hassles. Have used before and will use again. made my pick up simple. Car ready to go with no hassles. Have used before and will use again. More

This was the first car buying experience that my Husband and I have completely enjoyed from beginning to end. Thaddeus Bruce was an excellent sales person and made everything hassle free. The finance offic and I have completely enjoyed from beginning to end. Thaddeus Bruce was an excellent sales person and made everything hassle free. The finance office also made the experience stress free. Tom Bush VW is our dealer for life. THANK YOU! More

As a first time buyer i didn't really understand the car buying process and all of the intricate details involved. Todd at Tom Bush Volkswagon explained things in layman's terms for me whenever I was confus buying process and all of the intricate details involved. Todd at Tom Bush Volkswagon explained things in layman's terms for me whenever I was confused or had questions. He got me the best options for my price range and kept me within the budget I specifically laid out. They aren't pushy and they don't take advantage of you at Tom Bush. I feel comfortable walking in there and purchasing my next car as well as recommending it to any of my friends interested in the Volkswagon brand. More

My new car buying experience was easy peasy; the majority of the deal was handled via internet so my time at the dealership was limited to just the paperwork. I am very happy with my new purchase and highly of the deal was handled via internet so my time at the dealership was limited to just the paperwork. I am very happy with my new purchase and highly recommend both my salesperson and the dealership. More

Liz was an excellent sales person. Not pushy and very knowledgeable. They gave me a great deal on a certified used Mazda. This was my second car from this dealership. knowledgeable. They gave me a great deal on a certified used Mazda. This was my second car from this dealership. More

I was extremely impressed with the responsiveness, professionalism, and ease of doing business with that I experienced in the recent purchase of a new Mazda 3 for my son. Both Elizabeth (Internet Man professionalism, and ease of doing business with that I experienced in the recent purchase of a new Mazda 3 for my son. Both Elizabeth (Internet Manager) and Jimmy (Sales Manager)were a pleasure to deal with. In addition to being pleasant and very responsive, I felt we got a very fair price. It was by far the easiest and most hassle free car purchasing experience I have ever had. There were no surprises, which I truly appreciated. I have already referred several other people to Tom Bush Mazda and will continue to do so. Dotti Schechter-Peacock More

10-27-2011 John Bush, I bought a 2003 S- Type Jaguar 10-27-2011 John Bush, I bought a 2003 S- Type Jaguar on 8-26-2011 the service I received from the sales man Thaddeus Bruce was outstanding 10-27-2011 John Bush, I bought a 2003 S- Type Jaguar on 8-26-2011 the service I received from the sales man Thaddeus Bruce was outstanding and that was the last bit of good service I’ve received from your company. The issue at hand is I called to make my payment to American Credit Acceptance for $197.11 the lady then tells me my payment is $247.16. The contract I have does not match what they have on file. Had Mike Grant from ACA email me a copy and I in turn sent him a copy of the contract I have. After he reviewed both contracts he noticed the same thing I did the signatures ARE NOT THE SAME. I have talked to Robert Hudson who told me I signed three contracts with your company. Then talked to Craig Flakes who said I signed two Contracts. Mr. Flakes is correct the night I bought the car I signed one contract the next morning when I came back to pick up the car and show proof of insurance, Thaddeus met me and said he had good news they found a way to reduce the payments at that time I gave Mr. Flakes my old contract and signed a new one which is the one I have in hand. I talked to Dan Fagin yesterday and he said he has talked to Mike Grant and they have worked it out, that your company IS GOING TO CUT A CHECK TO AMERICAN CREDIT ACCEPTANCE for the DIFFERRANC IN THE CONTRACTS. He wants me to come in Friday when I get back in town and sign another contract that will have the same terms as the one I have. The three men I have talked to that represent your company have all passed the buck and not taken any responsibility of the issue at hand which is FRAUD! I sent a copy of the contract I have and also a copy of the contract ACA sent me to your finance department and all I’ve been told sorry you feel that way but we did nothing wrong. But Mr. Fagin has made an agreement with the finance company to pay them. In my eyes and soon to be others that is an admission of guilt. If you would like I will send you the same documents I sent to your finance department also will give you other items I have signed so you can see that the signatures are not the same as the one’s your company sent up to American Credit Acceptance on my behalf. Look forward to hearing from you soon. More