Tom Bush Volkswagen
Jacksonville, FL
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306 Reviews of Tom Bush Volkswagen
Excellent Don Mooney did everything he could to get me the car i wanted at price I wanted to pay could not have asked for better thank you Don Mooney did everything he could to get me the car i wanted at price I wanted to pay could not have asked for better thank you More
60,000 mile oil change + My car was due an oil change but it was driving rough. It needed new tires - had two replaced. Service was great. Price was given for four with three My car was due an oil change but it was driving rough. It needed new tires - had two replaced. Service was great. Price was given for four with three options. They gave me multiple choices and it was less than I expected. More
Great experience Michael Groland was charming, witty, and fun to do business with. He thoroughly explained all aspects of the car. He completed all the paperwork as Michael Groland was charming, witty, and fun to do business with. He thoroughly explained all aspects of the car. He completed all the paperwork as I waited. More
Mr. Chris and Vanessa was the greatest. They called me when parts was in and took great care of me I love Tom Bush on Altantic.blvd. I always had respectful services from this dealship They called me when parts was in and took great care of me I love Tom Bush on Altantic.blvd. I always had respectful services from this dealship More
Tiguan purchase Noel LaToure assisted me from the very beginning of my vehicle evaluation while Selecting a company car. He stayed in touch without being pushy and we Noel LaToure assisted me from the very beginning of my vehicle evaluation while Selecting a company car. He stayed in touch without being pushy and went the extra mile to locate and secure the best available car to match my preferences More
Awesome We had been looking for a car for our 16 year old daughter and found a 2016 Jetta on there website. We had a wonderful salesman Steve and the whole c We had been looking for a car for our 16 year old daughter and found a 2016 Jetta on there website. We had a wonderful salesman Steve and the whole car buying experience was awesome. We will definitely be buying again from Tom Bush. More
Poor customer service Scheduled service appointment online. Upon arrival, the service agent had no idea what I was coming in for and I got quoted a different price in perso Scheduled service appointment online. Upon arrival, the service agent had no idea what I was coming in for and I got quoted a different price in person. My car was promised to be ready before 4 pm, It ended up being ready after 5pm which caused my husband to be late for work. Not once did I get a reply text back when I text asking for the status. When I arrived, it was so unorganized they didn’t know where my file was and once I paid, Scott forgot to give me back my credit card. Not once was I told a report on my vehicle condition and they failed to give me a copy of the MPI. More
Scott in service, as with my last visit was great! Scot in service, as was on my last visit, could not have served me better! Very facilitating. Kept me informed throughout my visit, and got me on my w Scot in service, as was on my last visit, could not have served me better! Very facilitating. Kept me informed throughout my visit, and got me on my way in half the time first anticipated. Great experience! More
Great Service! Excellent customer service provided by Chris. Highly appreciate the timely updates. I had the car towed the previous night to the dealership and I was Excellent customer service provided by Chris. Highly appreciate the timely updates. I had the car towed the previous night to the dealership and I was updated early nexr morning that it was ready by 9:30 am. More
Great experience! I worked with Andy to coordinate my service and he was great! He explained each step of the process to me, was efficient and super friendly! I’ll be b I worked with Andy to coordinate my service and he was great! He explained each step of the process to me, was efficient and super friendly! I’ll be back More