Titus-Will Hyundai

To Whom It May Concern: First thing, the letter should To Whom It May Concern: First thing, the letter should have been addressed to "Jim and Carol", this was a husband and wife "team" purchase! Our exp To Whom It May Concern: First thing, the letter should have been addressed to "Jim and Carol", this was a husband and wife "team" purchase! Our experience dealing with Chris was "awesome". He was just what we wanted in a sales person. Absolutely no pressure, truthful, honest, great sense of humor, and no doubt in our minds, a very loyal hard working person. Joey made the financing side very swift and easy. As for the car we purchased, I believe we could have sold a couple of them this week from parking lots. We are asked 1) what kind of car is it? 2) who did we buy from 3)are we enjoying the car. Being "show car enthusiast", we are having too much fun with this car and quite a thrill showing it off. Please tell Chris, job well done, send us some business cards. We hope we are able to send some business his way. Happy Holidays Season. "WE LOVE OUR NEW RIDE" Jim and Carol Beckwith Steilacoom, WA. More

Grady was very friendly and helpful. I was going to just blow him off when I got on the lot because I was "just looking" I decided to give him a chance and told him I was looking for a Hyundai Sonata and he blow him off when I got on the lot because I was "just looking" I decided to give him a chance and told him I was looking for a Hyundai Sonata and he took me to the first car it was to old and had too many miles for what I was looking for. He then took me over to the Black Sonata and even though I wasn't thrilled with black he took me thru the car and asked if I wanted to take it for a test drive. Which I did. I like the way the car drove and handled and told him that I would bring my wife back when she got off of work. He told me that he would get the car washed and shiny so when my wife saw it she would like it as well. After our drive he was not pushy and he gave my wife time to talk about it. We decided to buy the car and then noticed a ding in the rear door. He said that they have a person that can take it out, "No Problem!" Grady was very friendly and halpful thru everything. Will was helpful in filling out all of the paperwork and when I forgot to bring my check book for the down payment (over $6,000) he said no problem you can take the car tonight. I told him he did not have to do anything special and he told me that with credit scores like yours we trust you! He also was not pushy or in a hurry. As a business man I appreciate not having pushy people try to ram something down my throat, when they do I walk away! Thanks for everything, Wes Martinsen More

The sales and service people at Titus Will in Olympia are class acts. The negotiation to purchase my new truck with the salesman was painless with no pressure. I had a small issue with the truck tires and class acts. The negotiation to purchase my new truck with the salesman was painless with no pressure. I had a small issue with the truck tires and wheels after my purchase and the sales manager went the extra mile to make things right and make sure that I was completely satisfied with my decision to purchase a truck there. Everyone in the service department was friendly and helpful. I recommend Titus Will to friends and family. J Walker More

It seemed I had to fight for everything. The people I worked with did not seem to communicate with each other. I fell like they did not honor their side of the deal. I did not enjoy my experience workin worked with did not seem to communicate with each other. I fell like they did not honor their side of the deal. I did not enjoy my experience working with the Dealership. I will make sure that none of my friends go to any one of your dealerships. More

We appreciated the friendly casual approach of the sales staff. Mickey and Mike were very helpful in the process of getting the emergency brake problem solved. This is our second experience buying a vehic staff. Mickey and Mike were very helpful in the process of getting the emergency brake problem solved. This is our second experience buying a vehicle from Titus Will. Both have been enjoyable. We really appreciated Mickey's assistance in the purchase process. Should we need to purchase another vehicle in the future, we will stop in and see what is available at Titus Will. Randy & Janet Jones More

Excellent, prompt and friendly customer service provided by Mr. Baker. The wait time for financing approval was very brief. There was a great selection of vehicles with the right price. I am very pleased by Mr. Baker. The wait time for financing approval was very brief. There was a great selection of vehicles with the right price. I am very pleased with the service provided and would recommend this dealership to friends, family and colleagues looking for excellent choice of new and used vehicles. More

You won't find a better group of people to deal with. Thank you all for your help putting this deal together. I bought a great truck at an awesome price with perfect customer service. Micky and the peopl Thank you all for your help putting this deal together. I bought a great truck at an awesome price with perfect customer service. Micky and the people there are the reason why this is the third car that I purchased from Titus - Will, Thank you More

We always have a great expeience with Brian. And we will be back to see Brian for any future car needs. Brian Delt with us in a very friendly manner, no matter what kind of questions I asked and some were p be back to see Brian for any future car needs. Brian Delt with us in a very friendly manner, no matter what kind of questions I asked and some were pretty silly. He is a asset to your dealership. Thank You Carol Pickett More

I was the first time buyer; hence, I was nervous. I, I was the first time buyer; hence, I was nervous. I, however, purchased the very first car which I looked. I was truthful with him that I was the first time buyer; hence, I was nervous. I, however, purchased the very first car which I looked. I was truthful with him that I was the first time buyer, and that I was on a strict budget and looking for a reliable and economic car. He did go the extra mile for me and found a better deal car for me than a car that I saw on your website. In addition, Dean was not just nice and friendly but also straightforward about his answers to my questions/concerns. I trusted him, and to prove that, I decided to stop looking and purchased the car right then. Please give Dean much credit and my sincere gratitude. More

Rodney did an excellent job made me feel very comfortable. It was the person who I signed the paperwork with that made me feel extremely uncomfortable. She made me feel that I was making the bi comfortable. It was the person who I signed the paperwork with that made me feel extremely uncomfortable. She made me feel that I was making the biggest mistake of my life. It really bothered me. I left out of the store wondering if I did something wrong by signing my life away on paperwork. I was waiting for her to tell me, "you will fail in keeping your payments and you suck". Ha. If it wasn't for Rodney actually making the experience worthwhile I would have not purchased the vehicle. The aspect of signing the paperwork made me feel very uneasy - felt unfriendly. I had questions on what I was signing but did not ask because she automatically assumed I knew everything. Actually had to research what I signed when I got home. I am sort of glad I got the opportunity to respond to this questionnaire - I was leery on this aspect of the process of signing for a new vehicle. In all, the car is running great and I do not have any complaints...outside of the in store experience. Kudos for Rodney...not so kudos for the person who assisted me with the documentation - should speak volumes that I cannot remember her name :(. More