Tipton Hyundai

Sorry to say, but I was so disappointed with their customer service, from the time of arrival. The tone of voice and treatment given because I had serviced my car elsewhere for my oil change. I was n customer service, from the time of arrival. The tone of voice and treatment given because I had serviced my car elsewhere for my oil change. I was never asked for my full name just asked for what service I was bringing my vehicle for, which was my front left signal bulb replacement. After waiting for about 2 hours and a half; one of the service front desk guy called out “Patty de Leon” and I answered back No, I”m Alejandra Leon. So he said ok and left. I waited another hour, then same guy comes to me saying De Leon and I say Leon. He had 2 dirty filters and asks me if would like to replace them. I said just the engine filter and I can replace the front glove carparent one myself. I was concerned about the total cost so I asked how much it was going to total together with the light bulb replacement. He said about $80 and $165 for filters and fuel cleaning. So I said yes go ahead. So I waited about 30 minutes; moreover, he came out again and screamed to me from outside his front desk toward across the sitting waiting area, where other clients were present and they heard him shouting at me. Asking me if I was Leon or De Leon, and I told him I had already told him I was Alejandra Leon, but he said No. He was upset because supposedly I had approved the services for the filters, but it was for Paty De Leon”s vehicle, which she wasn’t present. I was so upset because he was blaming me for his mistake. I told him, “You never asked me for my full name at the time of arrival and second I had already said I wasn’t Patty De Leon!!! Next time if I go back I’m making an appointment with Paloma in Brownsville Texas, because she always makes you feel welcome. More

I took the car there for a recall. They said it would take about an hour. Took abit loner, but not an issue. I was happy with the service and the waiting area had comfortable chairs. They said it would take about an hour. Took abit loner, but not an issue. I was happy with the service and the waiting area had comfortable chairs. More

Very good sales persons and on service Paloma is very polite and always pays attention on our needs for the automobile polite and always pays attention on our needs for the automobile More

So far I'm very pleased with the sales and service departments at Tipton Hyundai. Jesus found the reason my engine light came on. The car had a bad thermostat. Jesus skipped his lunch to replace it f departments at Tipton Hyundai. Jesus found the reason my engine light came on. The car had a bad thermostat. Jesus skipped his lunch to replace it for me. More

Very pleased to make the new lease with Hector Lopez, has lots of experience, always getting the best deal recommended I had the pleasure of working with Hector Lopez doing a new lease of an Elantra 202 lots of experience, always getting the best deal recommended I had the pleasure of working with Hector Lopez doing a new lease of an Elantra 2026 and I couldn’t be happier with the experience! From the moment I stepped into the dealership, Hector made me feel welcome, listened to what I was looking for, and guided me through every step of the process with patience, professionalism, and genuine enthusiasm. Hector was incredibly knowledgeable about the options, and packages in a way that made everything clear and easy to understand. There was never any pressure—just honest, helpful advice and a sincere desire to help find the perfect car. Thanks to his help, I drove away in a new Elantra that I absolutely love. The whole experience was smooth, stress-free, and even fun! I highly recommend Hector Lopez to anyone looking for a new car. More

Tipton Hyundai was excellent 5 star for customer service. David was the sales person and he was Very Good in listening to what I wanted in a car. I was able to get the car of my needs and the color that I ha David was the sales person and he was Very Good in listening to what I wanted in a car. I was able to get the car of my needs and the color that I had wanted. I've had the car for a few months and it's very economical with gas and the drive is smooth. Thanks to David my car is my dream car!!!! Thanks David!!! More

I was from out of state had a cracked windshield and Arnold took care of dealing with my insurance was a relief. Very polite felt he gave personal service will definitely go here again. Arnold took care of dealing with my insurance was a relief. Very polite felt he gave personal service will definitely go here again. More

Friendly staff and worked very efficiently. I had never been to this location before but I will return in the future when I’m in town. I had never been to this location before but I will return in the future when I’m in town. More

Professional and courteous. Explain the recall, and asked to check tires.Done. Timing was good. Explain the recall, and asked to check tires.Done. Timing was good. More

Great service. Service was done in the time that was promised. Also it was done right. Service was done in the time that was promised. Also it was done right. More