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Tipton Ford

Tipton, IN

3.1
26 Reviews

965 East Jefferson St.

Tipton, IN

46072

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26 Reviews of Tipton Ford

March 10, 2025

Absolutely awful customer service. Have called and left my number with several different people several times and never received a single call back. I was told when I bought the car fi More

by davidsonwesley701
Recommend Dealer
No
Employees Worked With
Chris Johannes
Mar 11, 2025 -

Tipton Ford responded

David, Good afternoon. My understanding is that you locked your key in your car and did not have a second one. According to our records you got the car at a discounted price and were not PROMISED a second key. I am very sorry you locked your key in the car. However, I don't believe it was our faut when we never promised a second key. I did check the WE OWE and there was nothing about a second key. We sell the car with the key that was provided to keep cost down. We do provide to cut an extra key at cost to the customer. I hope you can see we did everything we said we would do, and we are very sorry for your inconvenience. Thank you, Doug Shepherd Owner

November 23, 2024

I drove 3. 5 hours to buy my new car. 30 minutes before arriving at the dealership I received a call from my salesperson that there was a recall that needed to b More

by Jlvish67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby, Owen
October 03, 2024

Purchased a Ford150 from Tipton Ford. Toby did a great job for us. We also found the service department to be honest in assessing work on another vehicle we own. They might just be the be More

by Sherry Stair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby
February 09, 2024

Absolutely a fantastic place great customer service and and a huge shout out to Toby Hedglin and Scott Echard go to them for all your needs More

by Bruce Helton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Hedglin and Scott Echard
November 30, 2023

Found a truck online and proceeded to buy it and did buy it so I thought. The same day I was at work and had the edocs emailed to me to sign. I tried signing paperwork on my phone and noticed it said deskto More

by Latvic24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Johannes , Doug Shepherd
June 27, 2023

Well first of all I asked about a inspection report for the vehicle multiple times I never received one was told the engine code I asked about was only an oxygen sensor. I asked if anything else other than More

by davidthompson3801
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jim shepherd, Devan bounds , Doug Shepherd
June 25, 2023

This dealership will not receive any stars from me, I had been researching a car I wanted on the Carfax (app/website), and I did my prepurchasing through the CarGurus (app). I literally had to show up and si More

by Xydose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Skylar
January 01, 2023

Toby did a fantastic customer service performance with us. Not only did he have great contact with our questions and concerns, he personally took the vehicle home to make sure it was up to our standards a More

by Charliejackson01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Hedglin
December 22, 2022

I couldn’t have asked for a better salesman than Caleb at Tipton Ford. He was extremely friendly yet not pushy. He answered all my questions with no complaints. Thank you Caleb for making the buying process More

by jhenders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Webster
October 15, 2022

Tipton Ford has OUTSTANDING customer service! I am extremely happy with the purchase of my truck. My experience was so much better, easier, and faster than any other dealership, and I will defini More

by cmccarter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Webster
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