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Timbrook Ford Mercury

Keyser, WV

5.0
93 Reviews

Rte 220

Keyser, WV

26726

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93 Reviews of Timbrook Ford Mercury

March 13, 2023

We were very pleased with the attention shown to us both by sales and finance. Jim Maybury was very thorough when showing us our new vehicle, he was very professional and also personable at the same time. J More

by Art
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Maybury, Josh Grove
March 08, 2023

This service department is excellent, friendly and they help me understand the needs of my car and how to keep it on the road! More

by Jacfrister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna, Edward mechanic
February 26, 2023

From buying a car Angelo and Ben are fantastic always and buying parts from robert and Brian….Timbrook Ford Is the best More

by Mustangjeremy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben, Angelo, Robert, Brian
February 17, 2023

Awesome sales personal,front start to finish they kept us updated and informed on the repairs that our new pickup needed.Will definitely be going back in the future... More

by Dave and Kathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelou,Louanna,
September 13, 2022

This was our third time purchasing a new auto from Timbrook Ford/Jim Maybury and the experience though long due to the current economic conditions it was handled very well by our salesman Jim Maybury More

by thebillmeyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Maybury , Kim Furry
April 01, 2022

I can always count on Timbrook Ford staff for great service and getting me in and out quickly! More

by Rocky H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All Employees
March 31, 2022

Very easy to deal with. Everyone was great! Very prepared when we arrived. Car ready for me. More

by CAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Benedict
January 26, 2022

I got my oil and oil filter changed, a new battery installed and the gear oil (75-140w) in the PTU changed on my 2016 Escape Titanium. They also inspected the stuff that needs to be inspected. It appe More

by Ray Hall
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ted, Eddie, Shayla
January 21, 2022

Good job with truck service , prompt and fast in and out. Checked all concerns that were noted for service. More

by tomstorey62
Recommend Dealer
Yes
Employees Worked With
Ed Goodman
January 19, 2022

Working with Jim and Angelo was excellent. They were helpful. Jim showed us every feature on the car and how to use it. Angelo helped and explained everything about financing. They made sure we had ev More

by harleycik24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Maybury and Angelo