Timbrook Ford Mercury

Tyler Iser was a courteous, respectful and knowledgeable salesperson. All around good experience from start to finish. salesperson. All around good experience from start to finish. More

Purchased here because when the car shortage was happening this was the only place I visited that acted like they wanted my business.Went to numerous towns ; locations and Makes . Ben was great and happening this was the only place I visited that acted like they wanted my business.Went to numerous towns ; locations and Makes . Ben was great and didn't act like I was a bother. 2 visits and I had a car. Has been of service with me understanding the computer system in car without question. Refer him to anyone who wants a car. Would keep coming back because their service is always quick and efficient . Act like they are glad you are there. Kim is excellent and had met her at you closer location in Oakland . Somehow remembers my name ; acts like a long lost friend. Always seems to be in the know about car . Goes beyond a service writer . If I had a business that had anything to do with dealing with customers I would take her away from you. So far I haven't had a single situation that they haven't been super about. More

Took my Ford Mustang Mache E GT in for 20K mile service. I was greeted by the friendly and very professional staff. I was directed to the waiting room, which was nice. The service was about 45 minutes, a I was greeted by the friendly and very professional staff. I was directed to the waiting room, which was nice. The service was about 45 minutes, and everyone there was kind and also informative. More

This is the best dealership in this area. They have the best technicians around this area. They have a very friendly staff and always treat you well. They have the best technicians around this area. They have a very friendly staff and always treat you well. More

The Timbrook Ford dealership in Keyser WV is excellent. They are efficient, professional and kind. They are efficient, professional and kind. More

I arrived at the dealership on a Saturday just as they were about to close. The dealership remained open to allow me time to test drive the vehicle. I was more concerned about getting the employees out th were about to close. The dealership remained open to allow me time to test drive the vehicle. I was more concerned about getting the employees out the door to enjoy the rest of their Saturday than they were. I did not feel rushed at Timbrook. More

I am very happy with the service I receive at Keyser Timbrook Ford. I have been dealing with them for years and they are always great. Timbrook Ford. I have been dealing with them for years and they are always great. More

Such wonderful service. The dealership picked up my car from my workplace, completed the service, and returned it all while I was at work. Great service! The dealership picked up my car from my workplace, completed the service, and returned it all while I was at work. Great service! More

I had a great purchase experience at Timbrook Ford in Keyser. I made a trade for a lightly used 2017 F-150. They gave me a great deal on my trade in. Thank you Ben Benedict, Angelo Zaccone, and Jeremy Keyser. I made a trade for a lightly used 2017 F-150. They gave me a great deal on my trade in. Thank you Ben Benedict, Angelo Zaccone, and Jeremy Saville for making this a smooth and awesome visit! More

Did their job the right way with customer service in mind. Good place to deal. This was a factory service recall so there was no charge. mind. Good place to deal. This was a factory service recall so there was no charge. More